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NNadir

(33,512 posts)
Wed Mar 31, 2021, 02:55 PM Mar 2021

I just chatted with customer service at Delta airlines to...

...assure them that given their support for over suppression in their corporate statement, as a one time (precovid) and perhaps future business traveler I will be avoiding their airline like the plague.

30 replies = new reply since forum marked as read
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I just chatted with customer service at Delta airlines to... (Original Post) NNadir Mar 2021 OP
I know details don't matter to anyone anymore, but they reversed course today. BannonsLiver Mar 2021 #1
The first words out of their mouthed make clear what they think. NNadir Mar 2021 #2
Hmm, I'd be inclined to take the W BannonsLiver Mar 2021 #5
I used an online chat. NNadir Mar 2021 #10
I didn't read their first statement as harshly as others did soothsayer Mar 2021 #8
It's not details, it's what they say after they've revealed their true selves and seen the reaction. Towlie Mar 2021 #9
And that is OK...better they did that then double down. Demsrule86 Apr 2021 #18
I hope that employee sends the message up the hierarchy, Ocelot II Mar 2021 #3
They are the best at Covid precautions, and reversed that. we can do it Mar 2021 #4
Yeah, they have blocked seats the longest BannonsLiver Mar 2021 #6
I had to fly during covid for work, they protected my health and my job GusBob Mar 2021 #7
Good point. Ferdinand Porche designed the Volkswagen... NNadir Mar 2021 #11
I'd buy a VW in a heartbeat if I didn't love my Subaru so much. Treefrog Apr 2021 #19
I'm a very old man. When I was a kid... NNadir Apr 2021 #21
Well, you're on the same side as the former guy regarding your boycott. Treefrog Apr 2021 #23
There's no reason to insult me. NNadir Apr 2021 #24
I stated a fact. The former guy is boycotting the same companies as you. Treefrog Apr 2021 #25
First of all, I'm not boycotting anyone. NNadir Apr 2021 #26
So you respond by insulting me. The irony, oh lord. Treefrog Apr 2021 #27
OK whatever. NNadir Apr 2021 #28
Good on ya MOMFUDSKI Mar 2021 #12
I thought the former guy and the republicans were boycotting coke? Treefrog Apr 2021 #14
Isn't Trump calling for a boycott of Delta? GusBob Apr 2021 #13
Too funny. Treefrog Apr 2021 #15
It's funny yes GusBob Apr 2021 #16
Oh, I missed that. Treefrog Apr 2021 #17
Thanks for the update. BannonsLiver Apr 2021 #20
I'm not flying until it's only fully vaccinated people allowed on the plane. roamer65 Apr 2021 #22
Delta has been my preferred airline for years and will remain so. GulfCoast66 Apr 2021 #29
Avoiding it canetoad Apr 2021 #30

BannonsLiver

(16,369 posts)
5. Hmm, I'd be inclined to take the W
Wed Mar 31, 2021, 02:58 PM
Mar 2021

But berating low salary employees on the phone is probably more satisfying.

NNadir

(33,512 posts)
10. I used an online chat.
Wed Mar 31, 2021, 03:19 PM
Mar 2021

I'm sure their IT executives who will be monitoring these exchanges are quite well paid.

The chat by the way failed the Turing test.

soothsayer

(38,601 posts)
8. I didn't read their first statement as harshly as others did
Wed Mar 31, 2021, 03:03 PM
Mar 2021

And today’s clarification (condemning it, strongly) makes me think I was right.

I’d give them a tad bit of credit anyway

Towlie

(5,324 posts)
9. It's not details, it's what they say after they've revealed their true selves and seen the reaction.
Wed Mar 31, 2021, 03:03 PM
Mar 2021

 
?

That's what doesn't matter.

Ocelot II

(115,673 posts)
3. I hope that employee sends the message up the hierarchy,
Wed Mar 31, 2021, 02:58 PM
Mar 2021

since that person obviously has no power to change anything. I'm a Delta retiree and I'm embarrassed for them, though they backtracked somewhat yesterday.

BannonsLiver

(16,369 posts)
6. Yeah, they have blocked seats the longest
Wed Mar 31, 2021, 03:00 PM
Mar 2021

Extending into the end of next month. I have a flight booked on Delta next month and had no intention of canceling it anyway.

GusBob

(7,286 posts)
7. I had to fly during covid for work, they protected my health and my job
Wed Mar 31, 2021, 03:00 PM
Mar 2021

and went above and beyond to do so they will get my business from here on out

NNadir

(33,512 posts)
11. Good point. Ferdinand Porche designed the Volkswagen...
Wed Mar 31, 2021, 03:42 PM
Mar 2021

...Bug at the request of Hitler, and it got great mileage.

I didn't know that when I owned a Bug as a kid, but I do now.

I'd feel differently if I'd known that about owning one.

We each make our ethical decisions based on the balance between our own needs and those of humanity.

There was no evidence that the Georgia voting procedures needed "fixing." The only problem was that black people exercised their right to vote. That Delta's CEO implied that the "fix" was legitimate says all I need to know.

I have a choice of which airlines I'll fly, and if the CEO of one is a racist, and it's easy for me to come down on the side of humanity. That Hitler motivated the creation of a reliable affordable car for young people in the 1950s, 60s and 70s - sorry for the Godwin here - would have mattered to me had I known it.


 

Treefrog

(4,170 posts)
19. I'd buy a VW in a heartbeat if I didn't love my Subaru so much.
Wed Apr 7, 2021, 12:01 PM
Apr 2021

Oh damn, the Subaru is made by a Japanese company that made aircraft throughout WW2. What to do, what to do?

NNadir

(33,512 posts)
21. I'm a very old man. When I was a kid...
Wed Apr 7, 2021, 02:34 PM
Apr 2021

...and driving bugs they were being made in factories rebuilt after bombing where slaves built bugs and tanks.

My response to understanding these facts later in life was very much like that of some of the workers employed in making the bugs I drove, to wit, "I didn't know." The people who committed these atrocities were still alive. In fact Joachim Pieper, who oversaw the executions of American POWS at the battle of the Bulge, a comparatively minor crime among his other crimes, was once sentenced to death, but following commutation was released, became a Porsche executive.

Later he became a Volkswagen sales executive.

Sometimes history can be too forgiving. I often wonder whether we still would be fighting Jim Crow, if some of the traitors who fought for the Confederacy, betraying the oaths to the US had faced consequences for attempting to overthrow the government, a question involving similarly minded racists in the 21st century in this country.

 

Treefrog

(4,170 posts)
23. Well, you're on the same side as the former guy regarding your boycott.
Wed Apr 7, 2021, 02:54 PM
Apr 2021

That would be enough to make me rethink it. But you do you.

NNadir

(33,512 posts)
24. There's no reason to insult me.
Wed Apr 7, 2021, 03:00 PM
Apr 2021

I simply believe in trying to make choices consistent with my values.

 

Treefrog

(4,170 posts)
25. I stated a fact. The former guy is boycotting the same companies as you.
Wed Apr 7, 2021, 03:04 PM
Apr 2021

If you take that as an insult, then perhaps think about your boycott.

NNadir

(33,512 posts)
26. First of all, I'm not boycotting anyone.
Wed Apr 7, 2021, 03:51 PM
Apr 2021

I take comparison with the former guy as insulting, not the idea of a boycott.

Trump is a very stupid man who has not had an original idea in his life.

Surely you realize that boycotts have long been a tool for change, or do you?

In fact one famous boycott was the Montgomery bus boycott. It was a tool used against racists like Trump.

Some people feel it sent the US on a trajectory to become a better nation. I'm one of them.

When I was young many people boycotted businesses doing business with apartheid South Africa.

The United States often enacts economic sanctions.

You give the orange racist far more credit than hw deserves, but clearly this conversation is becoming a bit silly, isn't it?

I'm glad you enjoy your Subaru; my son drives one too.

I do recommend more than a cursory familiarity with the contents of history books, but if people decline such familiarity that's none of my business.

Have a very nice evening.

 

Treefrog

(4,170 posts)
27. So you respond by insulting me. The irony, oh lord.
Wed Apr 7, 2021, 04:08 PM
Apr 2021

I have much more than a cursory familiarity with the contents of history books, but thanks for the condescension. If you thought you were being subtle, you were not. Enjoy your boycotts!

MOMFUDSKI

(5,500 posts)
12. Good on ya
Wed Mar 31, 2021, 04:11 PM
Mar 2021

I Emailed Coke few days ago shaming them and letting them know I will doing Pepsi from now on. All they care about is the bottom line so if enough of us speak out and then they see their sales drop . . . . Just my 2 cents worth.

 

Treefrog

(4,170 posts)
17. Oh, I missed that.
Wed Apr 7, 2021, 11:58 AM
Apr 2021

I did see the analogy to VWs lol. Apparently I had a lot of friends in the 70s who were VW driving Nazis!

GulfCoast66

(11,949 posts)
29. Delta has been my preferred airline for years and will remain so.
Wed Apr 7, 2021, 04:24 PM
Apr 2021

Best service and now no 737 max death traps.

I really don’t expect companies to side one way or the other with anything political. I’m happy if they do support the liberal side, but don’t expect it as a condition of my business.

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