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hamsterjill

(15,220 posts)
Tue Apr 6, 2021, 04:42 PM Apr 2021

Trying to sign up on Healthcare.gov

I stipulate and agree that I’m a complete idiot where health insurance is concerned, but this is way more difficult that it should be. I must be doing something wrong.

I’m in Texas and pulled up plans. One that I found has no doctor within more than two hours from my location. I’m in San Antonio and the nearest doctor shows in Houston. How in the hell does that help?

There are agents listed that can help in my zip code. I’ve called every single one and none of them understand questions. They tell ME to find the plan I want. Shouldn’t it be their job to help find one suitable - like one that has a doctor in my vicinity.

I am immensely frustrated and quite frankly scared to death of paying and having nothing in return.

God, Bernie is right!!!!

22 replies = new reply since forum marked as read
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Trying to sign up on Healthcare.gov (Original Post) hamsterjill Apr 2021 OP
Get some help. murielm99 Apr 2021 #1
Call Affordable Care at 1-800-318-2596. I called the first time, and they help me enroll. LizBeth Apr 2021 #2
✔️✔️✔️ blm Apr 2021 #5
You might want to call your county Dem party. blm Apr 2021 #3
Thank you. I'll try that. hamsterjill Apr 2021 #11
When I signed up for a Marketplace policy Diamond_Dog Apr 2021 #4
That's what I did. hamsterjill Apr 2021 #7
Good grief, Diamond_Dog Apr 2021 #12
What state are you in? hamsterjill Apr 2021 #14
Ohio. Diamond_Dog Apr 2021 #18
Can you do it now? I thought there were specific times to do so, and I thought it was done for this Treefrog Apr 2021 #6
Biden reopened the enrollment through 5/15 SoonerPride Apr 2021 #8
And some is extended to August 15th now. hamsterjill Apr 2021 #9
Did you get enrolled? SoonerPride Apr 2021 #13
Not yet. hamsterjill Apr 2021 #15
OK. I am here until 5 and will be back by 9am tomorrow too. SoonerPride Apr 2021 #16
Thank you. hamsterjill Apr 2021 #17
That is GREAT to hear! Somehow I missed that but haven't been keeping up with the news. Treefrog Apr 2021 #10
And he raised the maximum income figure. I never, ever qualified, now I save $250 ea month. Native Apr 2021 #19
Since oyu now get a subsidy did oyu also get the enhanced Native Ameican benefit plan? SoonerPride Apr 2021 #20
We need single payer XanaDUer2 Apr 2021 #21
Thank you. hamsterjill Apr 2021 #22

LizBeth

(9,952 posts)
2. Call Affordable Care at 1-800-318-2596. I called the first time, and they help me enroll.
Tue Apr 6, 2021, 04:52 PM
Apr 2021

They are very good. Whenever I cannot do on line I call and I have always been able to take care of it.

blm

(113,057 posts)
3. You might want to call your county Dem party.
Tue Apr 6, 2021, 04:56 PM
Apr 2021

Back when Dems were helping roll out ACA, they trained county Dems to help their citizens navigate the enrollment site. They may still have people around who are familiar with it.

It might be worth the time for you to call or visit the office.

Diamond_Dog

(31,996 posts)
4. When I signed up for a Marketplace policy
Tue Apr 6, 2021, 04:59 PM
Apr 2021

I was as confused as heck, too. Don’t feel bad! My advice is make an appointment with an “insurance navigator”. He or she can cut through all the confusion and help you choose and sign up for a plan. It’s free. Google “insurance navigators in my area”. I would never have been able to do it myself at home. Good luck!

hamsterjill

(15,220 posts)
7. That's what I did.
Tue Apr 6, 2021, 05:08 PM
Apr 2021

The site has where you can type in your zip code and it comes up with a list of people to help. There were seven in my zip code and I’ve talked to every one by now. They don’t know any more than I do.

Do people just pay for insurance not knowing which doctors accept the insurance, what hospital you can go to if you need surgery, etc. That is priority one for me. I called my doctor’s office and even they couldn’t answer if they took any of the plans.

I hear others in other states raving about the ACA, so am I just screwed because I’m in podunk Texas????

Diamond_Dog

(31,996 posts)
12. Good grief,
Tue Apr 6, 2021, 05:15 PM
Apr 2021

Those people should know that stuff! Unbelievable.

I went to see a navigator ... he said I can basically narrow everything down for you with three questions. Are you male or female, where do you live, and do you smoke. Then he pulled up 5 plans. I chose the one plan because my current doctor accepted it. (The navigator was able to tell me). It is Care Source. He was an immense help. I’m sorry those navigators did not help you more! I can imagine you must be beyond frustrated.

hamsterjill

(15,220 posts)
14. What state are you in?
Tue Apr 6, 2021, 05:17 PM
Apr 2021

I seriously think a lot of this is because I’m in Texas. I have literally heard people in other states singing the praises of the ACA, but I think Texas has never taken it seriously.

Diamond_Dog

(31,996 posts)
18. Ohio.
Tue Apr 6, 2021, 05:28 PM
Apr 2021

I really only had a choice of 2 hospitals where I live, so the doctor was the important part for me.

 

Treefrog

(4,170 posts)
6. Can you do it now? I thought there were specific times to do so, and I thought it was done for this
Tue Apr 6, 2021, 05:04 PM
Apr 2021

year?

SoonerPride

(12,286 posts)
8. Biden reopened the enrollment through 5/15
Tue Apr 6, 2021, 05:10 PM
Apr 2021

Special enrollment period due to pandemic and job losses. Etc.

SoonerPride

(12,286 posts)
13. Did you get enrolled?
Tue Apr 6, 2021, 05:16 PM
Apr 2021

If not PM me.

I am an insurance broker in Oklahoma also licensed in Texas. I may be able to help you.

I enroll lots of people in Oklahoma.

 

Treefrog

(4,170 posts)
10. That is GREAT to hear! Somehow I missed that but haven't been keeping up with the news.
Tue Apr 6, 2021, 05:13 PM
Apr 2021

Yay President Biden!

SoonerPride

(12,286 posts)
20. Since oyu now get a subsidy did oyu also get the enhanced Native Ameican benefit plan?
Tue Apr 6, 2021, 05:36 PM
Apr 2021

Many of my Native American clients who get subsidies also qualify for enhanced benefits like $0 deductible and $0 out of pocket plans.

Depends on lots of factors though.

hamsterjill

(15,220 posts)
22. Thank you.
Tue Apr 6, 2021, 07:24 PM
Apr 2021

Yes we do!!! The stress and turmoil from healthcare - whether it be for someone looking for coverage, or even worse yet, someone trying to fight an illness, needs to be removed from the fabric of American life.

We as a nation have the ability to do better and it's high time that Americans start demanding it.

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