U.S. to propose new rules requiring refunds for delayed airline bags -source
WASHINGTON (Reuters) -The Biden administration will soon propose new rules to require passenger airlines to refund fees for bags that are significantly delayed and refunds for services like onboard Wi-Fi that does not work, a source told Reuters.
Under existing Transportation Department rules, passengers are entitled to a fee refund if bags are lost, but not when delayed. Under the proposed Transportation Department rule to be released in the coming days, a “significantly delayed checked bag” is one not delivered to the passenger within 12 hours for domestic itineraries and within 25 hours for international itineraries.
Airlines for America, a group representing major airlines, did not immediately comment on Friday.
The administration proposal would also require airlines to promptly refund fees – such as for advance seat selection, Wi-Fi and other flight services – if the passenger does not receive the service or it does not work.
https://finance.yahoo.com/news/coming-executive-order-target-airline-132334296.html
