Is EVERYTHING broken?
I have two working TV's in my home. One upstairs, one downstairs.
I have several other cable wall jacks, one in each room, that I have not used in years.
This means that there is a lot of Coax cable in my walls, running into my basement.
My big TV downstairs crapped out due to a cable problem that was not related to the cable box near the TV. I went without that TV for about 4 months, because I did not want any service people in my home due to the pandemic. We just watched the little TV in my upstairs office.
Several years ago, I spent several days in my basement tidying up all of the Coax cable down there. I cut and spiced cable that was too long and therefore hanging down from the ceiling. I used cable clamps to nail the cable neatly to the joists. I mounted a 2 x 8 piece of lumber under the staircase that has all the the splitters neatly attached.
Anyway, I finally decided to call for a service technician to diagnose the problem with the big TV. I showed him where everything was in the basement. He was down there about a half an hour. when he came back up, he said everything was working, and we tested the TV. It was working great. I asked him what the problem turned out to be, and he said he needed to replace a connector on one of the cables.
I went into the basement after he left. There were about 10 loose cables just hanging from the basement ceiling at various locations. This guy had just CUT each cable that was not associated with the upstairs or downstairs TV, and left them hanging there. This means that I can not hook up any other TV's to the jacks in the other rooms. So there are these hanging cables, scraps of wire all over the basement floor, and a tool on the floor that I gave him to use that he did not return to where he saw me retrieve it from.
I fixed everything myself. Had to put new connectors on the cable ends that he cut, had to figure out which cable was for which jack, had to re-do the board that has the splitters on it, etc.
The worse part? This was the second time this has happened. Even though I was pissed, I didn't call the company. It was easier and less stressful just to fix it myself.
Nothing works right anymore, and no one gives a shit anymore.
"Hi, I'm your service technician. I'm here to fuck up your house"
= new reply since forum marked as read
Always better to do it yourself if you can. You get great satisfaction by figuring it out yourself, and if you can't figure it out, you get satisfaction by knowing that you tried.
Nobody will treat your house better than you will. 
Hi panader0!
Missed you.
I was just feeling so lousy that I became negligent.
I missed you as well!
