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MineralMan

(151,259 posts)
Fri Apr 29, 2022, 03:20 PM Apr 2022

One Serious Disadvantage with Ordering from Amazon, vs. Local Shopping

This discussion thread was locked as off-topic by Omaha Steve (a host of the General Discussion forum).

Amazon is so easy. You look until you find what you want and then order it. What you order arrives in a couple or a few day. As an alternative to going to brick and mortar stores, you can just stay home and pick from hundreds of similar things, rather than visit local stores and pick from what's in stock. That's why Amazon is doing so well.

But there can be disadvantages: Here's an example:

My wife said, "My old friend is coming for a visit. She'll be here for a couple of days. We need a bed in the family room. You know, like a day bed that's also a twin bed."

"OK," I said. "Sounds good, and if one of us injures ourselves or whatever, a downstairs bed will eliminate the need to climb stairs. Let's do it."

So, she went exploring on Amazon. The next day, she sent me links to things she liked. There was a wrought-iron looking day bed, a "mattress-in-a-box," a daybed cover with pillow shams, and a couple of decorator small pillows on her list, all color coordinated, sheets, a blanket, new bed pillows, etc..

"OK," I said. "Order 'em."

Of course, the wrought-iron looking daybed would need assembly, but that's OK. I have tools. And then, someone would have to figure out how to put on that daybed cover. So, a few days later, everything showed up, in boxes. I dragged the little love seat that was where the new bed would go into the garage, to go with the other love seat that didn't fit into our new digs. We'll have to have those hauled off, I suppose, or put them on Facebook Marketplace for FREE!.

Assembly. I hate assembling furniture, and this wrought-iron looking day bed was the very epitome of the kind of thing I hate to assemble. To make it fit into a smallish box, it had been broken down into almost 50 components. Bags of metric hex-head screws of different sizes and lengths were in there, too, along with cryptic assembly instructions. there were three little Allen wrenches in there, but I know better than that. I have both inch and metric hex drivers that work with my cordless drill.

Even so, it took me a couple of hours to assemble the thing. I'm pretty good at that sort of thing, but the hardware was not sorted, so I had to start by sorting that into sizes and lengths, so I could find what I needed. The drawings that were supposed to illustrate the assembly steps were poor, and referred to hardware labeled with double letters, but not defined by size or length, so that was on me, too.

Assembly completed, I turned to the mattress. Uffda! Three layers of plastic to hold in the almost explosive compressed foam. I finally got it out of its packaging and it started expanding on the new day bed frame. Sheets, blanket, pillow shams, decorative pillows, a daybed cover. All had to be put on the thing, neatly and straight. My wife was deliberately absent for the entire process. She hates stuff like that. So, when it was done, I had been messing around with it for almost four hours.

Anyhow, we may have spent less by buying this on Amazon, and we may have gotten the perfect colors for everything more easily there than locally. But, what a pain in the rear end going from boxes to day bed! And then, there was all that cardboard and plastic and who knows what all. I had to make a trip to the county recycling center with the cardboard. I took all the other accumulated empty boxes from Amazon on the same trip. Filled up the back of my compact SUV with it.

All so my wife's old friend will have a place to sleep for a couple of nights. Oh, well. Next time, though, I think I'll check out a local store and have something like that delivered and set up by someone else. I'm too damned old to do all that crouching to assemble things like that. Amazon's nice, but so is not doing that kind of thing.

32 replies = new reply since forum marked as read
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One Serious Disadvantage with Ordering from Amazon, vs. Local Shopping (Original Post) MineralMan Apr 2022 OP
I have ordered from Amazon once in the last 10 years bucolic_frolic Apr 2022 #1
Well, we use it a lot. MineralMan Apr 2022 #3
I'm sure that's true, and it attests to my poor search skills, which eBay better than they Amazon bucolic_frolic Apr 2022 #7
Private Carriers inthewind21 Apr 2022 #23
I buy a great deal from Amazon...I just got some gripper cloths for opening jars. I had Demsrule86 Apr 2022 #29
Sounds like the old couch most people have w/ a few sheets and blankets would do the trick, SWBTATTReg Apr 2022 #2
Yah, but everyone involved is at least in their 60s. MineralMan Apr 2022 #4
Furnitute from living spaces amd another furn store was delivered with lots of packaging Demovictory9 Apr 2022 #5
Yes. That's an option, for sure. MineralMan Apr 2022 #6
I mean it is weird that like millions of other people figure it out. CrackityJones75 Apr 2022 #8
Well, to be fair, he did figure it out. SalviaBlue Apr 2022 #19
This message was self-deleted by its author CrackityJones75 Apr 2022 #24
Oh ya know what I probably read the entire thing incorrectly CrackityJones75 Apr 2022 #25
Been there done that SalviaBlue Apr 2022 #30
What? Amazon's system, or assembly? Hekate Apr 2022 #20
I bought a blackstone grill recently.... locally. CrackityJones75 Apr 2022 #26
So familiar Fresh_Start Apr 2022 #9
Well, it was fine when I was in my 40s and 50s. MineralMan Apr 2022 #10
we are between those points.... Fresh_Start Apr 2022 #11
So . . . you've discovered IKEA. Sympthsical Apr 2022 #12
Yep. Cheap furniture comes broken down in boxes. Hassin Bin Sober Apr 2022 #18
I took the garbage out the other day Sympthsical Apr 2022 #22
Well, we bought a waterbed piddyprints Apr 2022 #13
Some on-line ordering places--like Wayfair--offer the option to purchase assembly. mnhtnbb Apr 2022 #14
Yeah, I don't do "assembly" anymore. GoodRaisin Apr 2022 #15
Amazon is good when you dnn't have many brick-and-mortar choices. GoCubsGo Apr 2022 #16
Amazon has Home & Business Services in some cities Shermann Apr 2022 #17
You know who has excellent assembly instructions: Staples nuxvomica Apr 2022 #21
I live in a very small town blueinredohio Apr 2022 #27
I despise Amazon, but I buy from them all the time..... a kennedy Apr 2022 #28
You can pay for assembly on at least some of the items on Amazon's site. LisaL Apr 2022 #31
After a review by forum hosts....LOCKING Omaha Steve Apr 2022 #32

bucolic_frolic

(55,129 posts)
1. I have ordered from Amazon once in the last 10 years
Fri Apr 29, 2022, 03:31 PM
Apr 2022

The few dozen times I search the site, I can't find much. It's there somewhere but it always wants to show me 300 other things besides what I'm looking for. I don't Prime. I consider it a racket, because I don't buy much. But I'm weird. I miss shopping malls. They were a social event, a day out, just like taking the train into the city 100 years ago. I'm finding online vs brick and mortar prices, considering shipping and time, not a lot of differential. But as I say, that's me.

MineralMan

(151,259 posts)
3. Well, we use it a lot.
Fri Apr 29, 2022, 03:37 PM
Apr 2022

The key to finding what you want is in how you search, really. The more specific your search, the more likely what you want will be near the top of the list. when I wanted a three-diamond anniversary ring for my wife, I searched for exactly what I was looking for, including the size of the diamonds, the type of gold, and a price range. The one I bought for her was the third item on the first page of results. It was also about half the price of the same ring at a local mall jeweler. Customer reviews let me know that it would satisfy me, and it did.

The main advantage over local retailers is that you can find exactly what you want, instead of getting what is in stock locally. That's a big advantage, for sure.

bucolic_frolic

(55,129 posts)
7. I'm sure that's true, and it attests to my poor search skills, which eBay better than they Amazon
Fri Apr 29, 2022, 03:43 PM
Apr 2022

But I've had multiple problems with Amazon in the past. Their handling can put knicks and wear on new items, and their packaging is built for speed more than protection. I use a PO Box, and I can never tell if they plan to use USPS or private carrier. I ask them, and either get no reply, or they don't know. So I would usually wind up shipping to an Amazon drop off location, which at that time was 22 miles away, prompting a delay until I get there. Amazon's refusal to address delivery issues, even when I complained or mentioned it to them in emails as in "I'm surprised Amazon has not figured this out after 20 years" just brought silence. So I still consider them to have lots of problems, and I don't think they care about me at all.

 

inthewind21

(4,616 posts)
23. Private Carriers
Fri Apr 29, 2022, 05:04 PM
Apr 2022

such as UPS and Fed-Ex (which is what Amazon uses other than their own drivers) don't deliver to PO Boxes, never have. Amazon began shipping to PO Boxes in 2022. And you can select right on your amazon page how you want your stuff shipped, in your case you'd need US mail. However, even that is going to be limited depending on exactly what is is you are wanting delivered. Because you can only fit so much in a PO box. So you're multiple problems in the past are simply because you were wanting something that wasn't offered.

Demsrule86

(71,542 posts)
29. I buy a great deal from Amazon...I just got some gripper cloths for opening jars. I had
Fri Apr 29, 2022, 06:31 PM
Apr 2022

looked everywhere with no success...and I like the TV...the Reacher series on Amazon was one of the best I had ever watched. I buy things like whole bean coffee...which are way more reasonable than in my area. I need strong but not shiny beans... for my espresso maker. I also bought some winter boots there this year that were beautiful and reasonable.

SWBTATTReg

(26,257 posts)
2. Sounds like the old couch most people have w/ a few sheets and blankets would do the trick,
Fri Apr 29, 2022, 03:34 PM
Apr 2022

or just a plain old slumber party for the girls, ha ha. You made me at least consider again before I buy anything that requires assembly ....ha ha heh. Thanks for sharing your story.

MineralMan

(151,259 posts)
4. Yah, but everyone involved is at least in their 60s.
Fri Apr 29, 2022, 03:38 PM
Apr 2022

Comfort matters. So, there's that.

Assembling stuff comes with the territory, though. You can do it yourself or pay someone to do it. I tend to underestimate the time it will take, though, so...

Demovictory9

(37,113 posts)
5. Furnitute from living spaces amd another furn store was delivered with lots of packaging
Fri Apr 29, 2022, 03:40 PM
Apr 2022

I paid $99 for delivery.guys to assemble and hsul away packaging

MineralMan

(151,259 posts)
6. Yes. That's an option, for sure.
Fri Apr 29, 2022, 03:41 PM
Apr 2022

I'll be considering that the next time I think about something big that needs assembly.

 

CrackityJones75

(2,403 posts)
8. I mean it is weird that like millions of other people figure it out.
Fri Apr 29, 2022, 03:43 PM
Apr 2022

SalviaBlue

(3,109 posts)
19. Well, to be fair, he did figure it out.
Fri Apr 29, 2022, 04:43 PM
Apr 2022

I mean it’s weird for you to imply this is not a common problem.

Response to SalviaBlue (Reply #19)

 

CrackityJones75

(2,403 posts)
25. Oh ya know what I probably read the entire thing incorrectly
Fri Apr 29, 2022, 05:49 PM
Apr 2022

I deleted my post which was saying that I was probably being overly snarky and a bit of a jerk which is likely true but I think I was also reading into it incorrectly.

SalviaBlue

(3,109 posts)
30. Been there done that
Fri Apr 29, 2022, 07:54 PM
Apr 2022

Hekate

(100,133 posts)
20. What? Amazon's system, or assembly?
Fri Apr 29, 2022, 04:44 PM
Apr 2022

I bought a treadmill from Costco, and it came in a couple of large but surprisingly slim boxes. My brother in law, who is very skilled, took 5 hours to get this puppy up and running. I couldn't believe it.

 

CrackityJones75

(2,403 posts)
26. I bought a blackstone grill recently.... locally.
Fri Apr 29, 2022, 05:51 PM
Apr 2022

My favorite part about putting things together is the having to take them apart all ovr again because I accidentally missed putting a washer or a nut on in a step 47 steps prior.

Curse words are necessary for proper installation.

Fresh_Start

(11,365 posts)
9. So familiar
Fri Apr 29, 2022, 03:45 PM
Apr 2022

We completed a room makeover, murphy bed plus various cabinets....over 1500 pounds of pure delight assembling over about 11 days. However this was in lieu of waiting 4+ additional months for a local murphy bed supplier. It turned out better than expected, but I did opt to NOT make the other bedroom into a murphy bed suite.

MineralMan

(151,259 posts)
10. Well, it was fine when I was in my 40s and 50s.
Fri Apr 29, 2022, 03:46 PM
Apr 2022

Less so in my late 70s, though.

Fresh_Start

(11,365 posts)
11. we are between those points....
Fri Apr 29, 2022, 03:57 PM
Apr 2022

Yes, I think it will be beyond me in another 10 years too

Sympthsical

(10,966 posts)
12. So . . . you've discovered IKEA.
Fri Apr 29, 2022, 04:06 PM
Apr 2022

This . . . is not a slightly novel thing for tens of millions of Americans.

I used to like live journal, too.

Hassin Bin Sober

(27,461 posts)
18. Yep. Cheap furniture comes broken down in boxes.
Fri Apr 29, 2022, 04:42 PM
Apr 2022

There are services that will assemble. I passed a stickered-up truck the other day with a company logo “The Assembly People”


Whenever I see one of these threads I read it in Andy Rooney’s voice.

Do you ever wonder…

Sympthsical

(10,966 posts)
22. I took the garbage out the other day
Fri Apr 29, 2022, 05:01 PM
Apr 2022

It really makes you think.

Mainly about why you sometimes inadvertently find yourself in a Bartles and James commercial that just will not end.

piddyprints

(15,107 posts)
13. Well, we bought a waterbed
Fri Apr 29, 2022, 04:06 PM
Apr 2022

A year or two ago, locally. Had to set it up ourselves. We bought our original one in FL several years ago, and they set it up. That service is apparently no longer offered. Might as well order online, because what really happened is that the store had to order it and then we had to drive to the store to pick it up. If we’d ordered from Amazon, it would have come to the house. Fortunately, we are experienced at setting it up.

mnhtnbb

(33,344 posts)
14. Some on-line ordering places--like Wayfair--offer the option to purchase assembly.
Fri Apr 29, 2022, 04:13 PM
Apr 2022

I did it several times several years ago. You make the appointment for assembly and they send one or two people--depending upon what needs assembly--out to put whatever it is together. At the time, I was living in a high rise apartment building and the guys hauled the boxes and stuff down to the trash room for me.

Done.

GoodRaisin

(10,920 posts)
15. Yeah, I don't do "assembly" anymore.
Fri Apr 29, 2022, 04:28 PM
Apr 2022

I used to do some of it maybe for things like shelves but I no longer have the ability to use my hands and arms very well. Even before, stuff needing assembly are among the kind of things I've avoided buying from Amazon anyway. Amazon can be a good source and time saver for a lot of stuff but it's still not a one stop shop.

GoCubsGo

(34,909 posts)
16. Amazon is good when you dnn't have many brick-and-mortar choices.
Fri Apr 29, 2022, 04:30 PM
Apr 2022

In my town, the choices of brick-and-mortar stores are slim pickings. They just tore down the mall, and it's mostly the usual big-box stores. Walmart...Target...Home Depot..Lowe's...Amazon... Six of one, a half dozen of the other. I try to check out the local second-hand shops before resorting to Amazon, but there are certain things I won't buy in a thrift store, like underwear and shoes.

Shermann

(9,062 posts)
17. Amazon has Home & Business Services in some cities
Fri Apr 29, 2022, 04:31 PM
Apr 2022
https://www.amazon.com/b?ie=UTF8&node=8098158011

I haven't used them and can't recommend them.

I thought this story was going to have a really bad ending or something. That sounds like it worked out.

I bought a Sony TV stand online from Crutchfield back in the 90's for a gigantic 36" CRT. I lived in an upstairs apartment and had to borrow a dolly to carry it from the apartment office where it was delivered to my apartment. It was quite difficult to haul it up the stairs. I spent an hour or so unpacking the damn thing and assembling it. It was mostly held together with cam dowels and The VERY LAST panel was drilled incorrectly and would not go together. There was no way to re-drill or fix it, even if I had the tools. Crutchfield was unable to send me just one replacement panel. So, I had to get a return shipping envelope, break everything back down, and repack it back into that same damn box. Then I had to haul it back down the stairs and over to the shipping center.

I got a replacement weeks later and went through it all again. The replacement went together fine, and the 36" TV in the apartment kicked ass.

But getting there sucked!

nuxvomica

(14,091 posts)
21. You know who has excellent assembly instructions: Staples
Fri Apr 29, 2022, 04:53 PM
Apr 2022

I bought an office chair from them when we went to remote work two years ago and I was amazed how good the instructions were. All the hardware was in separate pouches of the same sleeve, identified by color that matched the very clear instructions.

blueinredohio

(6,797 posts)
27. I live in a very small town
Fri Apr 29, 2022, 05:52 PM
Apr 2022

with no brick and mortar stores with things like beds. You have to drive 50 miles to find anything then they want a small fortune to deliver it. What's a person to do?

a kennedy

(35,971 posts)
28. I despise Amazon, but I buy from them all the time.....
Fri Apr 29, 2022, 06:26 PM
Apr 2022

LisaL

(47,423 posts)
31. You can pay for assembly on at least some of the items on Amazon's site.
Fri Apr 29, 2022, 08:20 PM
Apr 2022

I haven't done that though. I usually read reviews and if something is hard to assemble, which buyers tend to mention, I won't purchase it off amazon.

Omaha Steve

(109,221 posts)
32. After a review by forum hosts....LOCKING
Fri Apr 29, 2022, 08:20 PM
Apr 2022

This is primarily a personal experience narrative that would be better in the Lounge.

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