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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsOne Serious Disadvantage with Ordering from Amazon, vs. Local Shopping
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Amazon is so easy. You look until you find what you want and then order it. What you order arrives in a couple or a few day. As an alternative to going to brick and mortar stores, you can just stay home and pick from hundreds of similar things, rather than visit local stores and pick from what's in stock. That's why Amazon is doing so well.
But there can be disadvantages: Here's an example:
My wife said, "My old friend is coming for a visit. She'll be here for a couple of days. We need a bed in the family room. You know, like a day bed that's also a twin bed."
"OK," I said. "Sounds good, and if one of us injures ourselves or whatever, a downstairs bed will eliminate the need to climb stairs. Let's do it."
So, she went exploring on Amazon. The next day, she sent me links to things she liked. There was a wrought-iron looking day bed, a "mattress-in-a-box," a daybed cover with pillow shams, and a couple of decorator small pillows on her list, all color coordinated, sheets, a blanket, new bed pillows, etc..
"OK," I said. "Order 'em."
Of course, the wrought-iron looking daybed would need assembly, but that's OK. I have tools. And then, someone would have to figure out how to put on that daybed cover. So, a few days later, everything showed up, in boxes. I dragged the little love seat that was where the new bed would go into the garage, to go with the other love seat that didn't fit into our new digs. We'll have to have those hauled off, I suppose, or put them on Facebook Marketplace for FREE!.
Assembly. I hate assembling furniture, and this wrought-iron looking day bed was the very epitome of the kind of thing I hate to assemble. To make it fit into a smallish box, it had been broken down into almost 50 components. Bags of metric hex-head screws of different sizes and lengths were in there, too, along with cryptic assembly instructions. there were three little Allen wrenches in there, but I know better than that. I have both inch and metric hex drivers that work with my cordless drill.
Even so, it took me a couple of hours to assemble the thing. I'm pretty good at that sort of thing, but the hardware was not sorted, so I had to start by sorting that into sizes and lengths, so I could find what I needed. The drawings that were supposed to illustrate the assembly steps were poor, and referred to hardware labeled with double letters, but not defined by size or length, so that was on me, too.
Assembly completed, I turned to the mattress. Uffda! Three layers of plastic to hold in the almost explosive compressed foam. I finally got it out of its packaging and it started expanding on the new day bed frame. Sheets, blanket, pillow shams, decorative pillows, a daybed cover. All had to be put on the thing, neatly and straight. My wife was deliberately absent for the entire process. She hates stuff like that. So, when it was done, I had been messing around with it for almost four hours.
Anyhow, we may have spent less by buying this on Amazon, and we may have gotten the perfect colors for everything more easily there than locally. But, what a pain in the rear end going from boxes to day bed! And then, there was all that cardboard and plastic and who knows what all. I had to make a trip to the county recycling center with the cardboard. I took all the other accumulated empty boxes from Amazon on the same trip. Filled up the back of my compact SUV with it.
All so my wife's old friend will have a place to sleep for a couple of nights. Oh, well. Next time, though, I think I'll check out a local store and have something like that delivered and set up by someone else. I'm too damned old to do all that crouching to assemble things like that. Amazon's nice, but so is not doing that kind of thing.
bucolic_frolic
(55,129 posts)The few dozen times I search the site, I can't find much. It's there somewhere but it always wants to show me 300 other things besides what I'm looking for. I don't Prime. I consider it a racket, because I don't buy much. But I'm weird. I miss shopping malls. They were a social event, a day out, just like taking the train into the city 100 years ago. I'm finding online vs brick and mortar prices, considering shipping and time, not a lot of differential. But as I say, that's me.
MineralMan
(151,259 posts)The key to finding what you want is in how you search, really. The more specific your search, the more likely what you want will be near the top of the list. when I wanted a three-diamond anniversary ring for my wife, I searched for exactly what I was looking for, including the size of the diamonds, the type of gold, and a price range. The one I bought for her was the third item on the first page of results. It was also about half the price of the same ring at a local mall jeweler. Customer reviews let me know that it would satisfy me, and it did.
The main advantage over local retailers is that you can find exactly what you want, instead of getting what is in stock locally. That's a big advantage, for sure.
bucolic_frolic
(55,129 posts)But I've had multiple problems with Amazon in the past. Their handling can put knicks and wear on new items, and their packaging is built for speed more than protection. I use a PO Box, and I can never tell if they plan to use USPS or private carrier. I ask them, and either get no reply, or they don't know. So I would usually wind up shipping to an Amazon drop off location, which at that time was 22 miles away, prompting a delay until I get there. Amazon's refusal to address delivery issues, even when I complained or mentioned it to them in emails as in "I'm surprised Amazon has not figured this out after 20 years" just brought silence. So I still consider them to have lots of problems, and I don't think they care about me at all.
inthewind21
(4,616 posts)such as UPS and Fed-Ex (which is what Amazon uses other than their own drivers) don't deliver to PO Boxes, never have. Amazon began shipping to PO Boxes in 2022. And you can select right on your amazon page how you want your stuff shipped, in your case you'd need US mail. However, even that is going to be limited depending on exactly what is is you are wanting delivered. Because you can only fit so much in a PO box. So you're multiple problems in the past are simply because you were wanting something that wasn't offered.
Demsrule86
(71,542 posts)looked everywhere with no success...and I like the TV...the Reacher series on Amazon was one of the best I had ever watched. I buy things like whole bean coffee...which are way more reasonable than in my area. I need strong but not shiny beans... for my espresso maker. I also bought some winter boots there this year that were beautiful and reasonable.
SWBTATTReg
(26,257 posts)or just a plain old slumber party for the girls, ha ha. You made me at least consider again before I buy anything that requires assembly ....ha ha heh. Thanks for sharing your story.
MineralMan
(151,259 posts)Comfort matters. So, there's that.
Assembling stuff comes with the territory, though. You can do it yourself or pay someone to do it. I tend to underestimate the time it will take, though, so...
Demovictory9
(37,113 posts)I paid $99 for delivery.guys to assemble and hsul away packaging
MineralMan
(151,259 posts)I'll be considering that the next time I think about something big that needs assembly.
CrackityJones75
(2,403 posts)SalviaBlue
(3,109 posts)I mean its weird for you to imply this is not a common problem.
Response to SalviaBlue (Reply #19)
CrackityJones75 This message was self-deleted by its author.
CrackityJones75
(2,403 posts)I deleted my post which was saying that I was probably being overly snarky and a bit of a jerk which is likely true but I think I was also reading into it incorrectly.
SalviaBlue
(3,109 posts)Hekate
(100,133 posts)I bought a treadmill from Costco, and it came in a couple of large but surprisingly slim boxes. My brother in law, who is very skilled, took 5 hours to get this puppy up and running. I couldn't believe it.
CrackityJones75
(2,403 posts)My favorite part about putting things together is the having to take them apart all ovr again because I accidentally missed putting a washer or a nut on in a step 47 steps prior.
Curse words are necessary for proper installation.
Fresh_Start
(11,365 posts)We completed a room makeover, murphy bed plus various cabinets....over 1500 pounds of pure delight assembling over about 11 days. However this was in lieu of waiting 4+ additional months for a local murphy bed supplier. It turned out better than expected, but I did opt to NOT make the other bedroom into a murphy bed suite.
MineralMan
(151,259 posts)Less so in my late 70s, though.
Fresh_Start
(11,365 posts)Yes, I think it will be beyond me in another 10 years too
Sympthsical
(10,966 posts)This . . . is not a slightly novel thing for tens of millions of Americans.
I used to like live journal, too.
Hassin Bin Sober
(27,461 posts)There are services that will assemble. I passed a stickered-up truck the other day with a company logo The Assembly People
Whenever I see one of these threads I read it in Andy Rooneys voice.
Do you ever wonder

Sympthsical
(10,966 posts)It really makes you think.
Mainly about why you sometimes inadvertently find yourself in a Bartles and James commercial that just will not end.
piddyprints
(15,107 posts)A year or two ago, locally. Had to set it up ourselves. We bought our original one in FL several years ago, and they set it up. That service is apparently no longer offered. Might as well order online, because what really happened is that the store had to order it and then we had to drive to the store to pick it up. If wed ordered from Amazon, it would have come to the house. Fortunately, we are experienced at setting it up.
mnhtnbb
(33,344 posts)I did it several times several years ago. You make the appointment for assembly and they send one or two people--depending upon what needs assembly--out to put whatever it is together. At the time, I was living in a high rise apartment building and the guys hauled the boxes and stuff down to the trash room for me.
Done.
GoodRaisin
(10,920 posts)I used to do some of it maybe for things like shelves but I no longer have the ability to use my hands and arms very well. Even before, stuff needing assembly are among the kind of things I've avoided buying from Amazon anyway. Amazon can be a good source and time saver for a lot of stuff but it's still not a one stop shop.
GoCubsGo
(34,909 posts)In my town, the choices of brick-and-mortar stores are slim pickings. They just tore down the mall, and it's mostly the usual big-box stores. Walmart...Target...Home Depot..Lowe's...Amazon... Six of one, a half dozen of the other. I try to check out the local second-hand shops before resorting to Amazon, but there are certain things I won't buy in a thrift store, like underwear and shoes.
Shermann
(9,062 posts)I haven't used them and can't recommend them.
I thought this story was going to have a really bad ending or something. That sounds like it worked out.
I bought a Sony TV stand online from Crutchfield back in the 90's for a gigantic 36" CRT. I lived in an upstairs apartment and had to borrow a dolly to carry it from the apartment office where it was delivered to my apartment. It was quite difficult to haul it up the stairs. I spent an hour or so unpacking the damn thing and assembling it. It was mostly held together with cam dowels and The VERY LAST panel was drilled incorrectly and would not go together. There was no way to re-drill or fix it, even if I had the tools. Crutchfield was unable to send me just one replacement panel. So, I had to get a return shipping envelope, break everything back down, and repack it back into that same damn box. Then I had to haul it back down the stairs and over to the shipping center.
I got a replacement weeks later and went through it all again. The replacement went together fine, and the 36" TV in the apartment kicked ass.
But getting there sucked!
nuxvomica
(14,091 posts)I bought an office chair from them when we went to remote work two years ago and I was amazed how good the instructions were. All the hardware was in separate pouches of the same sleeve, identified by color that matched the very clear instructions.
blueinredohio
(6,797 posts)with no brick and mortar stores with things like beds. You have to drive 50 miles to find anything then they want a small fortune to deliver it. What's a person to do?
a kennedy
(35,971 posts)LisaL
(47,423 posts)I haven't done that though. I usually read reviews and if something is hard to assemble, which buyers tend to mention, I won't purchase it off amazon.
Omaha Steve
(109,221 posts)This is primarily a personal experience narrative that would be better in the Lounge.
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