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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsRe: USPS Delivery - On An Order From E-Bay With Tracking - My Experience.....
I ordered from a company in LaCrosse, Wisconsin. The item shipped out the same day on July 14th. I live in the Chicago Metropolitan Area. Tracking indicated that the item showed up in a Chicago Regional Facility on July 15th to be delivered by July 16th.
It is now July 23rd and the item hasn't moved out of this Regional Facility. It's still there and no new info has been made available as to when it will ultimately be delivered.
My frustration is mounting on the USPS as this has happened everytime in the last six months that I've ordered something on E-Bay and it is shipped through the USPS.
Is the USPS that screwed up - that an item can still at a standstill for almost 10 days with no new information on delivery? What's going on at USPS?
I urge all of you that sell on E-Bay to avoid using the USPS as your method of shipping items to your buyers. The lack of receiving the item ordered is a reflection on your business and gives you a bad rating by the buyer - when it is not your fault for the slowness of getting your item to the buyer.
Something needs to be done to make the USPS more efficient like it was before the Tr**p administration. Biden needs to replace DeJoy immediately.
Turbineguy
(40,074 posts)Putin wants trump to come back and finish the job.
LakeArenal
(29,949 posts)You have not heard about DeJoy and the Republican efforts to destroy the PO?
The last thing you should do is tell people not to use the PO.
bucolic_frolic
(55,140 posts)USPS will have glitches. Sometimes tracking indicates an item is moving and all it's doing is being shuffled from one side of a warehouse to another.
If I were you I'd open an account on USPS.com and file a complaint and clearly state your problem. It will get handed to personnel local to the problem.
SheltieLover
(80,461 posts)Way worse now without those high-speed sorting machines.
Many items never arrive or arrive broken go bits. (The latter typical Memphis bs.)
Then, quite frequently, mail carriers throw mail into whichever mailbox they feel like. Very very often. 🤬
I always request UPS or FedEx, but usually not an option.
Sorry to hear of your frustration.
Kali
(56,829 posts)and of course they are often intertwined. even if fedex is the main carrier it may still end up going final segment through USPS. shit happens. yes USPS needs to return to its constitutional mission and not be a target of profit-driven corporations/repukes, but in general it is still doing a good job.
edit to add - except dhl, they suck ass. never had a good or normal experience with them. are they still in operation in the US? HATE!
PlanetBev
(4,412 posts)I ordered every week from a food services company with already prepared meals. It always arrived in one day. On one particular occasion, it sat in two different warehouses for five days. Naturally, when the box arrived, the cold packing had gone to room temperature and the food had to be thrown out. I got a refund but decided to stop the service.
Walleye
(44,806 posts)SickOfTheOnePct
(8,710 posts)USPS to ship packages and where possible/if I know, avoid buying from business that use them. Thats been my personal policy for the last ten years or so.
FedEx is first choice for me when shipping.
SickOfTheOnePct
(8,710 posts)USPS to ship packages and where possible/if I know, avoid buying from business that use them. Thats been my personal policy for the last ten years or so.
FedEx is first choice for me when shipping.
LiberalFighter
(53,544 posts)global1
(26,507 posts)What's that about?
LiberalFighter
(53,544 posts)and you will get email each day showing scanned images of mail that will be delivered including packages.
Cattledog
(6,656 posts)on Wed. and arrived today.
global1
(26,507 posts)
Goonch
(5,057 posts)"In New York City, where more orders are delivered than anywhere else in the country, over 90,000 packages a day are stolen or disappear without explanation, up roughly 20 percent from four years ago, according to an analysis conducted for The New York Times.
About 15 percent of all deliveries in urban areas fail to reach customers on the first attempt because of package theft and other issues, like deliveries to the wrong house, according to transportation experts."
https://www.nytimes.com/2019/12/02/nyregion/online-shopping-package-theft.html
Demsrule86
(71,542 posts)Hekate
(100,133 posts)That much is on schedule.
And since DeJoy has made his millions in alternative forms of shipping, all the better. For him and his investors, that is.
barbaraann
(9,289 posts)I do know some people in Wisconsin who had to quit selling on the internet because their local post offices were so terrible about shipping.
My worst shipping story is about FEDEX. One time we were expecting an order worth about $10,000 for our business and it was misdelivered by FEDEX to a big box store nearby and never found! (It was a very small box.)
By the way, we use Pirate Ship for USPS, which has no extra charges beyond postage fees and is fun to use! When you use this service, you get discounted USPS and UPS fees.
Ziggysmom
(4,123 posts)Try the Informed Delivery service, my daughter sells on eBay and her repeat customers recommend it.
https://faq.usps.com/s/article/Informed-Delivery-The-Basics
We've once had to email USPS customer service and they responded very quickly.
https://usps.force.com/emailus/s/
LakeArenal
(29,949 posts)FrdEx delivered a package to a neighbor and I never got it.
ForgedCrank
(3,096 posts)new normal with USPS I believe. Hopefully someone will come along and fix this mess eventually.
Recall that not too long ago, they told us straight out that everything other than the high priced shipping options would be purposefully delayed.
I've had this happen to multiple things I've ordered, and watching the tracking, it would sit in one location for days. A couple of them sat for almost 2 weeks before they moved again. I don't know if it is all done on purpose or not, but the entire system started experiencing a dramatic slowdown in the past year, and is getting worse as time passes.
We sent out 1300 mailers 10 days ago for delivery within the same zipcode from which they were sent, and many are still not in mailboxes. It's gotten nearly unusable, and almost totally unreliable. We are now trying to build a system that is 100% electronic and have people use their own printers for vouchers because we can no longer reliably get them delivered through the mail system.
ProfessorGAC
(76,705 posts)A similar thing happened to me a couple years ago, actually before DeJoy mucked things up. It was for a prescription out of Arizona.
In my case, it appears to have something to do with a third party carrier getting it to the Chicago center in the first place.
Our local postmaster looked it up and found that although the package had been delivered, the 3rd part (DHL, i think) never transferred custody, so USPS was unable to move it. It just sat there, so i just got my doctor to send the scrip to a local pharmacy, called the insurance company and got them to cancel any charge on the original and only pay their part of the new one.
Big hassle, but after hearing what happened i couldn't blame USPS.
Doremus
(7,273 posts)This is more than years past but not calamitous. It sounds like your distribution center has been particularly impacted unfortunately.
spanone
(141,610 posts)rgbecker
(4,890 posts)Just as good, if not better than the other shipment companies. Often delivering earlier than expected.