Politico: Why the 'Twitter Files' Are Falling Flat
The public has recently gotten an inside peek at the workings of Twitter and Facebook, thanks to a pair of extraordinary document drops.
The first release the Facebook Files came in late 2021 from Frances Haugen, a former Facebook employee. The second the Twitter Files came this month from Elon Musk, Twitters new owner. Unfortunately for Musk, the Twitter Files are not having nearly the same impact as the Facebook Files did. And for good reason.
The two document drops are set apart by the methods of the media rollouts and the goals of the informants. The Facebook Files were the product of an intensive Wall Street Journal investigation, with Haugen later releasing the data to over a dozen major media outlets, who confirmed and amplified the original claims. Over at Twitter, Musk has given privileged access to some ideologically friendly journalists who must publish their findings on his platform.
Haugens ultimate goal was to blow the whistle on Facebooks inability to reckon with the damage caused by its own product, and she largely succeeded. The Facebook Files helped drive a new narrative about how the social media company handled (or failed to handle) content moderation issues and fueled incitement across the globe.
On the other hand, the Twitter Files are a desperate attempt to legitimize a well-worn conservative narrative that the suppression of Hunter Bidens laptop from hell proved collusion between the so-called deep state and social media companies. Tweets laced with allegations that former Twitter executives purposefully stopped aggressive moderation of child exploitation often subsume the Twitter replies, but the details of the Twitter Files do not seem to hold new revelations. Instead, they serve the purpose of demonizing Twitters former content moderation executives to make it seem like they were prioritizing the moderation of political disinformation above child exploitation. In the crosshairs, quite literally, are a handful of former employees tasked with Trust and Safety, tech speak for brand management. One of them, Yoel Roth, has fled his home amid death threats.
https://www.politico.com/news/magazine/2022/12/15/twitter-files-falling-flat-00073979