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Hmm, I wonder?
...employees do not know who they should be addressing any of their questions or needs to.
How about the NYC Department of Health? Or OSHA? They can't help with the constant performance evaluations or the insane workloads, but I think they'd be interested to hear about a company forcing employees to work in unhealthy and unsanitary conditions.
I mean, seriously, stopped up toilets and nothing being cleaned, ever? That's got to be illegal as hell.