Ah hello??? Why am I getting a lot of ads on my DU screen???

[a kennedy]

[Beaverhausen]

1. you must be logged out

you have to log back in.

[pnwmom]

5. No, because then they couldn't have made the post. nt

[Volaris]

14. Nevermind, answered below.

[Blues Heron]

2. did you get logged out?

[a kennedy]

3. No, it's just bizarre......screen is acting very weird.

[Celerity]

6. try...........

https://ublockorigin.com/

[Renew Deal]

4. Computer or browser is infected with adware?

[a kennedy]

12. How do I find that out.

[pnwmom]

7. Could it be that you were a donor before and it's been a year since you last donated? n/t

[a kennedy]

9. Nope I'm good.......

Here’s my Expiration Date: Aug 19, 2023

WHAT THE HELL IS GOING ON??? sorry for yelling…….but it’s really pissing me off.

[EarlG]

8. Hello

Someone else just reported this issue to me — I’m going to see if I can figure out what’s going on.

[a kennedy]

10. Thanks, I'm so pissed........love DU and pay every year for this and now getting ads. 🤬 🤬 🤬

[EarlG]

15. What kind of device/browser are you using?

Thanks.

[a kennedy]

17. My iPad, and DuckDuckGo browser.

Is that what ya mean??

[EarlG]

22. Yes, thanks

We're looking into this right now. Someone below said they tried clearing their browsing data and that seemed to fix the issue, although I suspect this is actually a technical glitch at our ad provider's end. It's not just causing Star Members to see ads, it's making ads appear in places where even non-Star Members should not see them. What's a little odd is that it only seems to be happening for a few members. For example, I'm logged in as a Star Member and I'm not seeing any ads, and it seems other people in this thread are not.

Anyway... something similar happened in the past when they pushed an update to their service which messed with our setup, so it could be the same problem. I've contacted them already so hopefully they'll be able to deal with this quickly.

[GoCubsGo]

19. I had the same problem, as well, using Firefox.

I logged out, cleared my cookies and cache, and logged back in. That seems to have cleared up the problem. I've been having lots of gremlins lately. I suspect most of it is due to recent Windows 10 upgrades, and consequent browser updates. Chrome has also been a pain in the ass. Perhaps this ads issue is related?

[spanone]

13. I'm getting the same thing....EarlG is looking into it.

EDIT: oops, didn't see his reply...

[Ellipsis]

16. What browser are you using?

[a kennedy]

18. Safari 15

[Ellipsis]

20. Me too except My version is 16.1.

I'm not saying to upgrade just it's not happening for me. Are they pop ups?

[EarlG]

21. To anyone who is experiencing this issue

I've submitted a support ticket with DU's ad provider and contacted my rep. Since multiple DUers are reporting the problem, this definitely seems like a technical glitch at their end.

This has happened in the past when they performed a backend update which interfered with our setup, so hopefully they'll be able to track this down and deal with it quickly.

I'll let you know when I have any updates about the situation, and in the meantime, my apologies.

EG

[a kennedy]

24. You da man EG. ♥️ and thanks.

[Tetrachloride]

23. Turning off Javascript is a solution of uneven quality

Some functionality is lost but so are ads.

If a site loads slowly, I switch off Javascript for a while.

[a kennedy]

25. Kicking this on my "older" iPad to find out what I should do to fix my newer iPad.