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appleannie1

(5,478 posts)
Tue Oct 24, 2023, 12:46 PM Oct 2023

If you get a phone call or Email from CVS pharmacy claiming they have a prescription ready for you

HANG UP OR PUT IN TRASH. I received one of the calls. Since I don't deal with CVS, I googled it.
CVS Pharmacy will never call and request this type of information from our customers. Do not provide personal information to anyone you do not know. Never provide credit card or other financial information to unsolicited callers.

I know what I would like to do to these thieves and it isn't pretty. Or legal.

I realize people that post here are pretty savvy but many of us have elderly loved ones or neighbors etc.

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Croney

(5,020 posts)
2. Our CVS calls us with a recorded message when a prescription is ready
Tue Oct 24, 2023, 12:48 PM
Oct 2023

for pick-up, but never a live person and never a request for information.

localroger

(3,782 posts)
4. Mine sends me automated texts
Tue Oct 24, 2023, 12:50 PM
Oct 2023

Again, no request for information and even the name of the drug that's ready is munged by just giving me the first few letters.

JT45242

(4,140 posts)
3. I do get legit texts from them (CVS) with updates.. but I OPTED IN to the program
Tue Oct 24, 2023, 12:49 PM
Oct 2023

Big retailers ask you to opt in to these services so that prescriptions get picked up in a timely manner.

But if you did not OPT IN, then it is a scam.

I like that they have improved the system to tell me how many and the first three letters of the prescription that is available, so that I can decide whether or not to wait until they are all ready or if I need to pick up an important one while they wait on the other one.

rurallib

(64,836 posts)
6. The scammers should be something that some little bureau in the admin
Tue Oct 24, 2023, 01:12 PM
Oct 2023

could take on as their goal.

I looked today and I think I get @ 70 phishing emails a day. I would think corporations would get up a task force to stop them because the spammers are dirtying their reputations.

Oh and I only answer the phone if I know the caller.

getagrip_already

(17,802 posts)
7. I get cvs texts when a script is ready
Tue Oct 24, 2023, 01:15 PM
Oct 2023

It has the first three letters of the drug name so I know what is.

They will also call with an automated call as it gets closer to being pulled from the shelf.

Never a live person.

If I need to talk to them, I call a number I know is cvs or use their app. I don't accept inbound calls for anything unless I know the person.

Wonder Why

(7,236 posts)
8. If it's a real person calling when I know it's a scammer, I just make up the information.
Tue Oct 24, 2023, 01:20 PM
Oct 2023

Keeps them busy trying to enter this data anywhere.

Then, again, I've at times told them I'm hard of hearing and would they please call me back at my special phone number, which just happens to be the non-emergency number for the sheriff's department (but I don't tell them that).

But mostly, I just ignore phone calls that I am not familiar with and just let them go to VM or answer the phone by saying some takeout restaurant name and asking them what they wish to order.

Brother Buzz

(40,438 posts)
9. My computer/bot CVS call are totally legitimate
Tue Oct 24, 2023, 01:27 PM
Oct 2023

Talking with a real pharmacist is another task that's almost impossible to do at times.

appleannie1

(5,478 posts)
10. This was a recording and it butchered my last name but they want info "to verify I am the right person" so they can
Tue Oct 24, 2023, 03:24 PM
Oct 2023

send the prescription to me. I just hung up so do not know how much information that they claim to require in order to send something. I am on a lot of 'do not call' lists but some still get through. For some calls it says it is spam so I know not to answer. It still ticks me off because my balance is bad and sometimes require a cane and my home phone does not come to my smart watch. That means I have to walk to the phone to answer it and if my reading glasses are not handy, I can't read who is calling. I just wanted alert people so they can pass it on to their elderly or gullible friends or relatives.

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