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broiles

(1,454 posts)
Mon Aug 19, 2024, 12:26 PM Aug 2024

What's up with Direct TV?

I just clicked on to watch MSNBC and got a black screen with the message "Your TV does not support this programs content protection."
Now I can't get the channel at all.

15 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
What's up with Direct TV? (Original Post) broiles Aug 2024 OP
Call your cable company SheltieLover Aug 2024 #1
I had Directv for about 8 years asuhornets Aug 2024 #2
I use Spectrum as my Internet provider only.... FarPoint Aug 2024 #5
I get all those channels on direct tv. Mosby Aug 2024 #9
Internet & TV ProfessorGAC Aug 2024 #11
In the past, I had Xfinity for internet and home phone only.. asuhornets Aug 2024 #14
Directv broncobev1 Aug 2024 #3
That really sucks.... FarPoint Aug 2024 #4
This message was self-deleted by its author Mosby Aug 2024 #6
The problem was me! broiles Aug 2024 #7
Reading this I thought I'd joking post Xavier Breath Aug 2024 #10
You might have a failing HDMI cable or port Jerry2144 Aug 2024 #8
If it is a bad cable Jerry2144 Aug 2024 #13
I also have directv TommieMommy Aug 2024 #12
I see you figured it out. On your receiver is a reset button, Emile Aug 2024 #15

SheltieLover

(80,303 posts)
1. Call your cable company
Mon Aug 19, 2024, 12:27 PM
Aug 2024

And if they don't rectify it, cancel your package. It's the only thing they understand.

asuhornets

(2,427 posts)
2. I had Directv for about 8 years
Mon Aug 19, 2024, 12:30 PM
Aug 2024

And I enjoyed it. But ATT bought them, then all the problems started. I was unable to get A&E, History Channel, MSNBC, and other channels. I switched over to Xfinity.

FarPoint

(14,754 posts)
5. I use Spectrum as my Internet provider only....
Mon Aug 19, 2024, 12:33 PM
Aug 2024

I use YouTube TV for channels/ wifi access....good strong connections and line-ups.... Plus, my Firestick and various apps...

I am content...

 

Mosby

(19,491 posts)
9. I get all those channels on direct tv.
Mon Aug 19, 2024, 12:40 PM
Aug 2024


Isn't Xfinity a internet service? My smart TV has prime, Netflix, Apple etc.

ProfessorGAC

(76,643 posts)
11. Internet & TV
Mon Aug 19, 2024, 12:48 PM
Aug 2024

That's what we have. We have TV service & they are our internet access provider.
Our land line is VOIP, is free, & also comes from Xfinity.

asuhornets

(2,427 posts)
14. In the past, I had Xfinity for internet and home phone only..
Mon Aug 19, 2024, 01:10 PM
Aug 2024

I had Direct TV as my cable provider. But ATT bought Direct TV and I could not get certain channels. I may switch to Dish TV, I do not like the bundles.

FarPoint

(14,754 posts)
4. That really sucks....
Mon Aug 19, 2024, 12:31 PM
Aug 2024

Please give us a follow up on what the provider/ company says as to why this happened when the DNC Convention begins...

Response to broiles (Original post)

Xavier Breath

(6,639 posts)
10. Reading this I thought I'd joking post
Mon Aug 19, 2024, 12:44 PM
Aug 2024

"Have you tried turning it off and back on again?" Welp, I guess that does in fact work sometimes.

Jerry2144

(3,269 posts)
8. You might have a failing HDMI cable or port
Mon Aug 19, 2024, 12:39 PM
Aug 2024

On the tV or box. That error indicates the anti-copying signal isn’t working. Try unplugging and plugging in the HDMI on the TV and direct tv box. Then turn off and on the TV and cable box

Jerry2144

(3,269 posts)
13. If it is a bad cable
Mon Aug 19, 2024, 01:07 PM
Aug 2024

Don’t buy an expensive one from an electronics shop. A new one should be about $10 or so. Just make sure it says HDMi 2.0 compliant. No need for gold plated or any of those up sells. An Amazon basics cable or equivalent will be fine.

You can also try swapping the HDMI cable around. I’ve had one once that works when plug and one is plugged into the box and plug and 2 into the TV bit wouldn’t work when tv has end one and box has end 2

TommieMommy

(2,883 posts)
12. I also have directv
Mon Aug 19, 2024, 12:54 PM
Aug 2024

Every once in awhile I have to reboot the whole thing and let it all reset.

Emile

(42,199 posts)
15. I see you figured it out. On your receiver is a reset button,
Mon Aug 19, 2024, 01:12 PM
Aug 2024

and from time to time I push that and reboot my receiver when my remote control starts acting up or sluggish.

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