United Health AI chatbot writes poem celebrating claim denials

[Land Shark]

An AI chatbot used by United Health (UHC) to assist representatives handling claims, penned an 8 line poem about the job the chatbot and representatives worked on. So AI wrote the following.

"In the realm of healthcare’s grand domain
Where policies and rules often constrain
A claim arrives, seeking its due
But alas, its fate is to bid adieu.

The provider hopes, with earnest plea,
For payment on a service spree,
Yet scrutiny reveals the tale,
And reasons for denial prevail."

No wondering what this AI was "trained on."

Apparently this AI chatbot was left accessible from the internet somehow. More at the link

https://techcrunch.com/2024/12/13/unitedhealthcares-optum-left-an-ai-chatbot-used-by-employees-to-ask-questions-about-claims-exposed-to-the-internet/?fbclid=IwY2xjawHLSA1leHRuA2FlbQIxMQABHavE4XnkcB8GTrvvYuPduznqXT_nuUicbeIxe5EWpg7wXHjDhm-BvWhxQA_aem_wMQ2hwBhnK2MCO3gGfXZow

[Land Shark]

1. With the existence of songs by humans about UHC, ...

...perhaps poetry like this by inhumans at UHC was an inevitable retort?