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piddyprints

(15,051 posts)
Sat Jan 11, 2025, 09:35 AM Jan 2025

Question about Bluesky...

Last edited Sat Jan 11, 2025, 12:43 PM - Edit history (1)

I was able to get it onto my iPhone and signed up, etc. Then I downloaded the app to my computer and tried to sign in. I did write down my password, but it doesn't work. So I tried to reset it. I have been trying for 3 days to get a reset code, but I never get one. (Yes, I have looked in my Junk folder.) Now what? I can't even change my password on my iPhone because I need a reset code for that.

Also, what is my username? piddyprints or piddyprints.bluesky.social or my email address?

TIA



Update: I emailed support and got their auto-reply. I don't know if that's good or bad at this point.

5 replies = new reply since forum marked as read
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Question about Bluesky... (Original Post) piddyprints Jan 2025 OP
Do you have other emails from bluesky, like a welcome letter or something? Dennis Donovan Jan 2025 #1
Thanks. piddyprints Jan 2025 #4
I find editing it much easier on the computer Swede Jan 2025 #2
Your username is piddyprints.bluesky.social Voltaire2 Jan 2025 #3
Thanks. piddyprints Jan 2025 #5

Dennis Donovan

(31,059 posts)
1. Do you have other emails from bluesky, like a welcome letter or something?
Sat Jan 11, 2025, 09:47 AM
Jan 2025

That would confirm they have your correct address.

Here's their help page for password reset:

Password Reset
2 years ago Updated

How can I reset my password?

Click “Forgot” on the sign-in screen. You will receive an email with a reset code.

What if I didn’t get a password reset email?

If you didn’t receive a password reset email, please email us at support@bsky.app


Looks like all you can so is email their support dept if you haven't gotten a reset email.

I hope this is helpful!

On edit: forgot to mention I followed your user on Bluesky.

piddyprints

(15,051 posts)
4. Thanks.
Sat Jan 11, 2025, 12:22 PM
Jan 2025

Yes, I did get the welcome email with a confirmation code. They do have the correct email address. Guess I'll have to email them. Thanks!

Thanks for following me, but I doubt I'll post much.

Swede

(38,185 posts)
2. I find editing it much easier on the computer
Sat Jan 11, 2025, 09:53 AM
Jan 2025

Just go through your profile and see what you can do.

Voltaire2

(15,377 posts)
3. Your username is piddyprints.bluesky.social
Sat Jan 11, 2025, 10:47 AM
Jan 2025

Also you don't need to download an app to your computer, you can just use your browser and go to https://bsky.app/

The reset goes to whatever email address you used when you set up the account. Worst case just create a new account.

piddyprints

(15,051 posts)
5. Thanks.
Sat Jan 11, 2025, 12:23 PM
Jan 2025

That's what I thought, so that's how I tried to login.

Their initial welcome email got to me just fine. I'll email support. Thanks!

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