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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsQuestion about Bluesky...
Last edited Sat Jan 11, 2025, 12:43 PM - Edit history (1)
I was able to get it onto my iPhone and signed up, etc. Then I downloaded the app to my computer and tried to sign in. I did write down my password, but it doesn't work. So I tried to reset it. I have been trying for 3 days to get a reset code, but I never get one. (Yes, I have looked in my Junk folder.) Now what? I can't even change my password on my iPhone because I need a reset code for that.
Also, what is my username? piddyprints or piddyprints.bluesky.social or my email address?
TIA
Update: I emailed support and got their auto-reply. I don't know if that's good or bad at this point.
Dennis Donovan
(31,059 posts)That would confirm they have your correct address.
Here's their help page for password reset:
2 years ago Updated
How can I reset my password?
Click Forgot on the sign-in screen. You will receive an email with a reset code.
What if I didnt get a password reset email?
If you didnt receive a password reset email, please email us at support@bsky.app
Looks like all you can so is email their support dept if you haven't gotten a reset email.
I hope this is helpful!
On edit: forgot to mention I followed your user on Bluesky.
piddyprints
(15,051 posts)Yes, I did get the welcome email with a confirmation code. They do have the correct email address. Guess I'll have to email them. Thanks!
Thanks for following me, but I doubt I'll post much.
Swede
(38,185 posts)Just go through your profile and see what you can do.
Voltaire2
(15,377 posts)Also you don't need to download an app to your computer, you can just use your browser and go to https://bsky.app/
The reset goes to whatever email address you used when you set up the account. Worst case just create a new account.
piddyprints
(15,051 posts)That's what I thought, so that's how I tried to login.
Their initial welcome email got to me just fine. I'll email support. Thanks!