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CareyOn

(80 posts)
Wed Mar 12, 2025, 02:14 PM Mar 2025

I cannot access my SS account.

Last night I printed some of the pages, but now I wish I had also taken pictures. Just a few minutes ago my husband was in the process of printing from his account and now his account is shut down. We got our payment a few days early.

8 replies = new reply since forum marked as read
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I cannot access my SS account. (Original Post) CareyOn Mar 2025 OP
I was worried earlier today when I kept receiving a 'Bad Request' message ... rog Mar 2025 #1
I used Firefox Mossfern Mar 2025 #3
We both used the login. gov and I received the phone code. CareyOn Mar 2025 #4
That happened to me, too on one of my attempts. rog Mar 2025 #6
I just tried because of your post Mossfern Mar 2025 #2
I just got in fine with original login, not the LOGINGov or IDMe.. nt Exp Mar 2025 #5
Just logged in with login.gov option Innocent Smith Mar 2025 #7
I got in!! CareyOn Mar 2025 #8

rog

(911 posts)
1. I was worried earlier today when I kept receiving a 'Bad Request' message ...
Wed Mar 12, 2025, 02:24 PM
Mar 2025

... trying to log in to ssa.gov. I was using the Firefox browser. After multiple attempts I tried logging in from the Chrome browser, and was able to get in without issue. I don't know what's going on there, but it might be worthwhile to try another browser?

In all cases I was logging in via login.gov.

CareyOn

(80 posts)
4. We both used the login. gov and I received the phone code.
Wed Mar 12, 2025, 02:38 PM
Mar 2025

I was supposedly logged in, but there were no information pages. My husband was on another computer with a different browser
and printing and then everything shut down. Last night Ezra Cline was talking about the goal of wrecking SS and then privatizing it. This was on Colbert. Is any one else having trouble?

rog

(911 posts)
6. That happened to me, too on one of my attempts.
Wed Mar 12, 2025, 02:46 PM
Mar 2025

In my case, it was when I logged in to 'login.gov', expecting to find links to soc sec, medicare, etc, but there was nothing. Then I tried going to the soc sec login page, where I tried to log in via 'login.gov', which is where I received the error message. After switching from Firefox to Chrome, I was able to get in without issue at ssa.gov, with login via login.gov. I haven't tried Firefox since, but maybe I will later.

I should add that my operating system is Linux, not Windows or Mac.

Mossfern

(4,596 posts)
2. I just tried because of your post
Wed Mar 12, 2025, 02:29 PM
Mar 2025

I needed to set up my Login.gov account because they said that's what they're using now.
After a bit I was able to log into my SS account and all the correct information was there including when to expect my next payment.

Innocent Smith

(495 posts)
7. Just logged in with login.gov option
Wed Mar 12, 2025, 02:53 PM
Mar 2025

Worked for me like it always does. Sent me at text with the one-time code.

CareyOn

(80 posts)
8. I got in!!
Wed Mar 12, 2025, 03:15 PM
Mar 2025

Thank you all. I just kept trying. It took me almost 3 hours, but it finally happened. I thought is was so strange that I received the security code and it said I was signed in but could not access personal info. I seem to be living in panic mode these days.

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