Dear Century Link: BOO HISS!!!
They own the technology that operates our building's door security system, and it's been out of whack for days; now they're saying they can't get here until next Thursday. Not earth-shaking, I know. But for those of us with mobility issues, their lackadaisical response to their equipment failure is maddening.
It's not just a matter of inconvenience; it's about the corporate indifference to the exacerbation of circumstances that are already difficult and painful. My groceries and pharmaceuticals are delivered, and those drivers have access through that system; same for my house helpers. When the system is down, I have to go up the stairs to the door to let them in, and that trek is already challenging with portable oxygen in one hand and a cane in the other.
It hurts. Physically. I'm thankful for the ice packs now resting on my knees. But it aggravates that I could have had an afternoon without those ice packs. So, yes, a giant BOO HISS!! to Century Link. That's not the sentiment I'd prefer, but I don't want Mom's ghost to show up and remind me what soap tastes like.
Rant off.
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