Cracker Barrel Hit with New Scandal as Company Leaders Ordered Sub-Standard Food Served to Customers, According to

[Yo_Mama_Been_Loggin]

Employees

In case you needed more reminding that the Cracker Barrel brouhaha isn't just about a logo, a new report about the cost-cutting culture inside the embattled casual eating giant shows how willing they were to sacrifice the brand's identity for a few bucks.

-snip-

The biscuits, which are served at the 650 Cracker Barrel locations, have been traditionally baked fresh.

However, the higher-ups decided that it would be better to make them the day before and freeze them, then reheat them.

The results were biscuits that were "hard,” “rubbery,” and “like a rock," according to sources within the company.

https://www.msn.com/en-us/money/companies/cracker-barrel-hit-with-new-scandal-as-company-leaders-ordered-sub-standard-food-served-to-customers-according-to-employees/ar-AA1MbFi8

There aren't any Cracker Barrel restaurants where I live. Sounds like I'm not missing anything.

[exboyfil]

1. It could be the prior business model is no longer viable

Not enough customers that value the higher costs associated with making fresh biscuits, etc. and are too sensitive to price changes to be retained.

These businesses have to generate a certain ROI for their investors otherwise the capital goes elsewhere. Welcome to capitalism.

[Blue Owl]

2. That place is a slop trough

[themaguffin]

3. They could serve asbestos and the right wouldn't care as long as it's not wOkE.

[walkingman]

4. This is a direct result of eliminating DEI - they had good biscuits until then. Bring Back DEI ☮

[ms liberty]

5. A dumbass made that decision on biscuits

You can't reheat day old biscuits and have them taste the same. Southern people know, day old biscuits get sliced in half and toasted for breakfast, and then whatever's left goes in the freezer for dressing.

[woodsprite]

6. They pull all the breading off yesterday's leftover fried chicken to make today's chicken & dumplings.

My son told me that. He worked back in the kitchen for over a year.

[Iris]

7. It would be really ironic if the whole chain just died after all those MAGAS fought for that logo.