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Abnredleg

(1,266 posts)
Sun Sep 28, 2025, 12:01 PM Sep 2025

There's no need for the faux-outrage

We're trying to answer your questions and you will get better responses if you act in a polite and professional manner.

Here are the changes, and the source. Please note the frequent use of "voluntary".

https://www.paypal.com/us/legalhub/paypal/privacy-full#:~:text=Biometric:%20When%20you%20consent%20in,%E2%80%9CPrivate%E2%80%9D%20at%20any%20time.

Key changes regarding biometrics
Expanded data collection terms: The privacy statement now explicitly mentions the collection of "voice identification, photo identification, or face scans".

Purpose of biometric collection: This data is used for identity verification and authentication related to high-security actions, including:
Recovering passwords
Updating profile information
Managing payments and payment methods
Lifting account limitations
Initiating cryptocurrency transfers

Voluntary verification process
: In a separate help article, PayPal clarifies that a new biometric identity verification process is offered to individual customers for enhanced security. This involves scanning a government-issued photo ID and taking a selfie to confirm identity. Customers can opt out and use an alternative verification method via a computer.

Requirement for consent: The collection of biometric information is based on user consent within the PayPal app.

Data retention policies: Reportedly, PayPal may retain biometric data for up to three years after an account is closed, though users have raised privacy concerns about this.

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