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Coventina

(29,936 posts)
Mon Sep 29, 2025, 08:29 PM Sep 2025

Grumble: Anyone else sick and tired of the grocery store run-around for "deals"?

I just got back from the grocery store.

As usual, when I did the self-checkout, it didn't give me the proper discount on one item.
So I called for help.

The woman that helped me was pretty unkind about it.

"This is a digital offer. Did you put it in "my deals?"

No, I didn't know it was a digital offer.

She huffed and checked my app.

"You're not logged in properly, that's why it's not registering. I'll do it for you this ONE TIME, but from now on you have to log in properly."

She acted like she was doing me this HUGE favor, and I was some kind of dimwit.

So, now apparently you have to:

Register a membership, put in your phone number, AND be logged into your app in order to shop?
Good grief!

What next? Blood, urine and hair samples?

18 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Grumble: Anyone else sick and tired of the grocery store run-around for "deals"? (Original Post) Coventina Sep 2025 OP
They need to give us a training session on how the use the damn self check out. Irish_Dem Sep 2025 #1
I've heard in some retail stores Keepthesoulalive Sep 2025 #2
Kroger "digital deals" are even worse! SheltieLover Sep 2025 #3
I actually avoid shopping at Frys (Kroger) because of that. Coventina Sep 2025 #4
Same for me! I shop almost exclusively at Aldi & save a ton of $$$! SheltieLover Sep 2025 #7
I wish there was an Aldi near me. Closest one is 30 miles away. Coventina Sep 2025 #10
I get it. Mine is 15 mi away. I shop by instacart. SheltieLover Sep 2025 #13
Often the "sale" just brings the cost down to a normal price. I expect what they're really doing is selling your data. Gaugamela Sep 2025 #5
Yep Lifeafter70 Sep 2025 #16
Never use self checkout but the person monitering it senseandsensibility Sep 2025 #6
Sadly, we live in a right to work state, so no union cashiers. Coventina Sep 2025 #9
That's terrible senseandsensibility Sep 2025 #11
For real. Coventina Sep 2025 #12
that happened to me today RussBLib Sep 2025 #8
Be careful, too, with the digital coupons. Many times in the small print Totally Tunsie Sep 2025 #17
My fav for Kroger KentuckyWoman Sep 2025 #14
Both Safeway and Fred's (Kroger) Tree Lady Sep 2025 #15
I'm seriously ready to tell them where they can go shove their apps. Initech Sep 2025 #18

Irish_Dem

(82,292 posts)
1. They need to give us a training session on how the use the damn self check out.
Mon Sep 29, 2025, 08:31 PM
Sep 2025

I don't know how to weigh the fruits and veggies.

They should put us on the payroll of they want us to for the store's job
of clerking.

SheltieLover

(81,676 posts)
3. Kroger "digital deals" are even worse!
Mon Sep 29, 2025, 08:38 PM
Sep 2025

Nobody knows how to access them to add them to your coupons.

Coventina

(29,936 posts)
4. I actually avoid shopping at Frys (Kroger) because of that.
Mon Sep 29, 2025, 08:41 PM
Sep 2025

I don't want to have to jump through hoops like a show pony to shop at a store.

Gaugamela

(3,575 posts)
5. Often the "sale" just brings the cost down to a normal price. I expect what they're really doing is selling your data.
Mon Sep 29, 2025, 08:41 PM
Sep 2025

Lifeafter70

(1,196 posts)
16. Yep
Mon Sep 29, 2025, 09:37 PM
Sep 2025

I worked for Safeway in the late 90's. One of my jobs was price changes and sales tags. You always knew what was going on sale because the prices would go up a few cents over that month just to drop back down.

senseandsensibility

(25,503 posts)
6. Never use self checkout but the person monitering it
Mon Sep 29, 2025, 08:41 PM
Sep 2025

does seem kinda rude. We want to help save actually UNION checker jobs at our local grocery store. So we always wait in the line with a checker. As far as deals, we have to "clip" them on our phone before we get to the checkout and it seems to work okay.

Coventina

(29,936 posts)
9. Sadly, we live in a right to work state, so no union cashiers.
Mon Sep 29, 2025, 08:47 PM
Sep 2025

This grocery store only has one cashier on duty, so I almost always use the self-checkout, because they make it painful to wait in line.

RussBLib

(10,754 posts)
8. that happened to me today
Mon Sep 29, 2025, 08:45 PM
Sep 2025

...was going to buy some frozen chicken strips which have been in the neighborhood of $8.50 per package of around 2lbs. I saw a big tag at the freezer case for this chicken which sure looked like $2 off the bag, so I bought two. Sure enough, it was a "digital ad," but I didn't pause long enough at the freezer case to read it carefully, so I paid full price. This store also has lots of paper coupons attached to the shelves for multiple items which you take to the cashier, and they also have a series of special tags that show a price reduction on the spot. At least THREE different types of discounts.

It's getting complicated.


https://russblib.blogspot.com

Totally Tunsie

(12,010 posts)
17. Be careful, too, with the digital coupons. Many times in the small print
Tue Sep 30, 2025, 12:59 AM
Sep 2025

there will be a notice that the digital coupon is valid for one only of the item. If you purchase multiples, the second and subsequent items could be at full price. It comes down to a reading test. Be sure to always check for this. I see it more and more, and always at the warehouse stores such as BJs. Don't have a Costco membership, so am not positive about their rules - or Sam's either.

KentuckyWoman

(7,417 posts)
14. My fav for Kroger
Mon Sep 29, 2025, 09:01 PM
Sep 2025

Fantastic sale on something non perishable that I like... but you have to buy 5 to get the saving. Mix and match but non of that other stuff is something I use. So I say, OK. I will buy 5 toothpaste. Get to the store. Empty shelf. Raincheck... 45 min waiting.

Tree Lady

(13,384 posts)
15. Both Safeway and Fred's (Kroger)
Mon Sep 29, 2025, 09:11 PM
Sep 2025

Are like that. They stopped doing paper coupons and most elderly can't figure out all the online coupons.

I completely stopped shopping at those stores, I go to Trader Joe's, Costco, Co-op, Natural grocer has coupons but they make it easy to clip them, and shop sales without coupons. Costco has a coupon book no need to clip.

My husband shops at Fred's and plays the coupon game with them. He has learned which clerks will help him with digital coupons that never work, the clerks admitted they don't work for them most of the time.

Initech

(109,260 posts)
18. I'm seriously ready to tell them where they can go shove their apps.
Tue Sep 30, 2025, 01:08 AM
Sep 2025

And also the damn feedback. I am sick of having to leave feedback for everything on the planet! Not everything needs an app, a login and a rating.

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