Sign in to SSA a clusterfuck now

[cilla4progress]

Anyone else having these problems? Existing account no longer works. Now I have to take photos of my ID and myself, and possibly go to my local PO????

[NewHendoLib]

1. when it the last time you tried to go in?

I checked mine last night (since my SS is going to start in Jan - age 70! - I log in to see progress on my application) and it was fine.

A user name and password is needed - and a code texted to my cell each time.

[cilla4progress]

3. It killed my current account, making me open a new one.

I have to upload a photo and my driver's license!

[NewHendoLib]

4. ugh. sorry you have to deal with this.

[Mossfern]

12. I had to do that

I needed to set up an IDme account to get into my SS account.
Thank goodness I keep a spreadsheet of all my passwords - this is getting overwhelming!

[cilla4progress]

13. Yeah

Definitely a change...they require more proof of identity now!

I have a password vault for my passwords. (1st one at link): https://www.ebay.com/shop/password-safe-reczone?_nkw=password+safe+reczone

Has really simplified my life!

[Timewas]

2. I logged in

this morning with no problems

[cilla4progress]

5. Really?!

Hmmm!

I'm having to jump through hoops. Wonder why?

[Timewas]

7. Yes really

No problems at all.

[Abnredleg]

6. That was for ID.me

An authentication system that you can use for multiple government sites. They’ve made it the standards method of authentication in order to cut down on identification theft and fraud. Once you set it up you can just use username and password.

[cilla4progress]

8. Here is the new login info on their homepage

You need to upload an i.d. now, and a selfie - id.me

Go in person - login.gov

https://www.ssa.gov/myaccount/

[MineralMan]

15. Use login.gov to log in. Once you have that set up,

It will log you in after sending you a code in either email or as a text. You enter the code and you're in.

I don't know about the other method. I think that's what's causing the delay.

[cilla4progress]

16. Thanks, MM!

Yeah, I did try it. I found I still needed to upload my DL and a photo?

The old method (just use email address to log in) no longer works. At least not for me.

Thanks! I finally did get in.

[MineralMan]

17. Glad you got in

[cilla4progress]

9. I see now that it says right on the home page that

"The SS username sign-in option is no longer available."

That's what I've been using for 7 years.

[yellow dahlia]

10. I have been questioning the enhanced identification that I have heard about.

I did not know that they now made it mandatory. This is a problem.

They don't need a selfie and a pic of our drivers licenses to do their "work" w/ regards to our benefits.

I want to hear more about this supposed requirement.

Thanks for alerting us.

I may reach out to my Senator (who has been highlighting issues at the SSA) to find out more.

[msfiddlestix]

11. Same thing happened to me months ago brand new experience and I've been on it for years. Picked up the phone and called

Fortunately someone was there to take the call and deal with my issue

[BlueWaveNeverEnd]

14. You have to get the new login..i did 2 months ago

[Bluesaph]

18. Use ID.ME

My husband, mom, son and I all get in easily with this.