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dixiegrrrrl

(60,010 posts)
Wed Jun 26, 2013, 05:03 PM Jun 2013

Ever been asked for your zip code/telephone number when making a purchase???

I have, when using my debit card.
Turns out, getting your zip code is the key to getting your address, for marketing database ( and maybe nefarious) reasons.

A direct marketing services company Harte-Hanks describes the GeoCapture service they offer retail businesses as follows: “Users simply capture name from the credit card swipe and request a customer’s ZIP code during the transaction. GeoCapture matches the collected information to a comprehensive consumer database to return an address.” In a promotional brochure, they claim accuracy rates as high as 100%.


http://www.forbes.com/sites/adamtanner/2013/06/19/theres-a-billion-reasons-not-to-give-stores-your-zip-code-ever/

Also turns out there have been several lawsuits which supported customers, making asking for zip codes or other information illegal when you buy something.



63 replies = new reply since forum marked as read
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Ever been asked for your zip code/telephone number when making a purchase??? (Original Post) dixiegrrrrl Jun 2013 OP
I don't tell them. ForgoTheConsequence Jun 2013 #1
When asked for phone or zip, I politely say, "I decline" and have never gotten any guff. CurtEastPoint Jun 2013 #2
Same here marions ghost Jun 2013 #13
It depends on what mood I'm in. randome Jun 2013 #3
I make up a phone number. usually 555-1234. you can use it too if you like. Whisp Jun 2013 #4
867-5309 politicat Jun 2013 #16
Jenny? Is that you? nt msanthrope Jun 2013 #21
I use that in grocery stores and gas discounts. Once got 50 cents a gallon off gas as lots of uppityperson Jun 2013 #58
Gas stations do this at the pump when you purchase with a credit card. Lint Head Jun 2013 #5
As does RedBox / nt demwing Jun 2013 #8
I think they use it for security. Indianademocrat91 Jun 2013 #32
I think they say it's for security but that's a dodge. randome Jun 2013 #34
They do, along with the rest of your address. ManiacJoe Jun 2013 #37
Yeah, that's right, I forgot they usually ask for a billing address. randome Jun 2013 #48
Gas Stations RobinA Jun 2013 #61
You are correct about Jenoch Jun 2013 #38
You had babylonsister Jun 2013 #45
Unless I think I am going to need Jenoch Jun 2013 #49
My assumption is that this is to prevent fraud wercal Jun 2013 #53
Price Rite has been doing this lately. Habibi Jun 2013 #6
I went to 'The Source' EvilAL Jun 2013 #7
I just tell them it's none of their business. kestrel91316 Jun 2013 #9
'cybernetic breaking and entering' n/t mattvermont Jun 2013 #10
Yes..and they don't get it..if they persist, I walk out and leave the store HipChick Jun 2013 #11
I say 90210 (nt) Nye Bevan Jun 2013 #12
I just say 'no, thanks'. HappyMe Jun 2013 #14
Yes, it is for marketing purposes. ManiacJoe Jun 2013 #15
I will do this next time I'm at the gas station pump LeftInTX Jun 2013 #22
The pump declines my discover card if I Ilsa Jun 2013 #28
At the pump it is for security purposes. ManiacJoe Jun 2013 #29
Yep. nt greytdemocrat Jun 2013 #35
Yes, and email address! treestar Jun 2013 #17
yes, often it's to find out whether they should open up a store in a different location JI7 Jun 2013 #18
Yep, and I happily gave them my zip NV Whino Jun 2013 #31
i politely decline arely staircase Jun 2013 #19
Depends Sgent Jun 2013 #20
Phone number gets me the store "club" discount. Have been doing this for years... Hekate Jun 2013 #23
I fill out the discount card with creative answers dixiegrrrrl Jun 2013 #24
My discount cards are under my (now late) kitty's name tabbycat31 Jun 2013 #56
Exactly! dixiegrrrrl Jun 2013 #57
They don't always ask CreekDog Jun 2013 #25
For years now. bluedigger Jun 2013 #26
Yeah, everytime just about. MrSlayer Jun 2013 #27
Mobil station machines always ask for it. Baitball Blogger Jun 2013 #30
We give our zip code yellerpup Jun 2013 #33
I just had an argument about this LWolf Jun 2013 #36
She lied. dixiegrrrrl Jun 2013 #42
I'm going to have to find somewhere LWolf Jun 2013 #44
Keep in mind tabbycat31 Jun 2013 #39
Thank you so much for that info. dixiegrrrrl Jun 2013 #43
I agree tabbycat31 Jun 2013 #46
There are places that ask for your zip code Jenoch Jun 2013 #40
I always get asked for my zip code at Kmart. They took my phone number for Cleita Jun 2013 #41
It's been a long-running joke about Radio Shack. Gidney N Cloyd Jun 2013 #47
I never give my phone number and always give 90210 for my zip. nt valerief Jun 2013 #50
I give 'em the first (01001) or the last (99950)..... DeSwiss Jun 2013 #51
Yep,and I just give fake ones.Makes me feel good for some reason. virgogal Jun 2013 #52
heres a good phone number to use if asked for one rdking647 Jun 2013 #54
I went to Best Buy and was trying to buy a cheap DVD player for cash. Fuddnik Jun 2013 #55
Retail stores also ask so you are charged the correct tax krawhitham Jun 2013 #59
I don't follow that.... dixiegrrrrl Jun 2013 #60
Different zip codes have different sales tax percentages krawhitham Jun 2013 #62
Well, that is true here also, but we pay at point of sale. dixiegrrrrl Jun 2013 #63

CurtEastPoint

(18,613 posts)
2. When asked for phone or zip, I politely say, "I decline" and have never gotten any guff.
Wed Jun 26, 2013, 05:05 PM
Jun 2013

Same with filling out forms (medical/doctors are notorious) asking for Social Security Number.

 

randome

(34,845 posts)
3. It depends on what mood I'm in.
Wed Jun 26, 2013, 05:05 PM
Jun 2013

Sometimes I'll simply say, "No, thanks."

Sometimes I leap over the counter and decapitate the clerk.

[hr]
[font color="blue"][center]I'm always right. When I'm wrong I admit it.
So then I'm right about being wrong.
[/center][/font]
[hr]

 

Whisp

(24,096 posts)
4. I make up a phone number. usually 555-1234. you can use it too if you like.
Wed Jun 26, 2013, 05:06 PM
Jun 2013

sometimes the cashiers don't even question it and punch it in. that's the best case scenario.

when they do question it and ask if that's a real number I say No. And they leave it at that.

uppityperson

(115,677 posts)
58. I use that in grocery stores and gas discounts. Once got 50 cents a gallon off gas as lots of
Wed Jun 26, 2013, 09:32 PM
Jun 2013

people use it.

Indianademocrat91

(390 posts)
32. I think they use it for security.
Wed Jun 26, 2013, 06:41 PM
Jun 2013

Whenever I accidentally put in the wrong zip, it says that the transaction has been declined and I have to do it again with the right zip. I'm pretty sure it's so people can't swipe your card then use it at places where no person is there to verify your info. Maybe I'm delusional in thinking that?

 

randome

(34,845 posts)
34. I think they say it's for security but that's a dodge.
Wed Jun 26, 2013, 06:43 PM
Jun 2013

I could be wrong but why don't online sites ask for zip codes when you use your credit card?

[hr]
[font color="blue"][center]I'm always right. When I'm wrong I admit it.
So then I'm right about being wrong.
[/center][/font]
[hr]

ManiacJoe

(10,136 posts)
37. They do, along with the rest of your address.
Wed Jun 26, 2013, 06:48 PM
Jun 2013

If the address does not match the billing address, the transacton is declined. Many also ask for the CVV number on the back of the card.

 

randome

(34,845 posts)
48. Yeah, that's right, I forgot they usually ask for a billing address.
Wed Jun 26, 2013, 07:52 PM
Jun 2013

I use my debit card, haven't used my credit card for a long time I'd forgotten.

[hr]
[font color="blue"][center]I'm always right. When I'm wrong I admit it.
So then I'm right about being wrong.
[/center][/font]
[hr]

RobinA

(9,884 posts)
61. Gas Stations
Wed Jun 26, 2013, 10:28 PM
Jun 2013

and convenience stores are popular targets for credit car thieves. Don't ask me why, I'd head for a clothing store.

 

Jenoch

(7,720 posts)
38. You are correct about
Wed Jun 26, 2013, 06:50 PM
Jun 2013

the security thing. The card will not work unless the zip code of the billing address is punched in. If someone steals the card but doesn't get the address, then they can't use the card at the pump. Frankly, I think carrying credit and debit cards separately from an ID might be a good idea. Except that it would be easier to misplace them. Then again, the last time I lost a wallet I was in the 4th grade. My name was written inside and a lady from our church found it. My ID and credit cards were all gone.

babylonsister

(171,029 posts)
45. You had
Wed Jun 26, 2013, 07:22 PM
Jun 2013

credit cards in the 4th grade?

My wallet got ripped 8 months ago; I vowed never to carry both debit cards at the same time, but they're now both in my wallet for various reasons. I think I'll hide one right now! I AM much more careful fwiw...

 

Jenoch

(7,720 posts)
49. Unless I think I am going to need
Wed Jun 26, 2013, 07:53 PM
Jun 2013

them, I only carry one credit card at a time. I only have one debit card. Yeah, the ID and credit card thing as a fourth grader was my small attempt at humor. I have a thin card holder that fits in my pocket. Paper money is on a money clip. Like most people, I no longer carry my checkbook, although I still have paper checks if I need them. I still remember years ago the first time I wrote a check, they ran it through their machine and handed it back to me. I thought, what the hell, am I going to do with this? I wanted them to turn the check over to their bank, it goes to the Federal Reserve Bank and then to my bank and it's returned to me in my monthly statement. Just writing that makes me feel old.

wercal

(1,370 posts)
53. My assumption is that this is to prevent fraud
Wed Jun 26, 2013, 08:28 PM
Jun 2013

There is a 'right' answer; and, if I don't know it, I can't get gas.

So, the card reader already knows my billing zip code as soon as I swipe.

So, I question the story in the OP.

Habibi

(3,598 posts)
6. Price Rite has been doing this lately.
Wed Jun 26, 2013, 05:11 PM
Jun 2013

I simply say "No" when they ask if they can have my zip. What are they gonna do, refuse to take my money?

EvilAL

(1,437 posts)
7. I went to 'The Source'
Wed Jun 26, 2013, 05:12 PM
Jun 2013

to by a wifi router and they wanted my name, address and phone number. for their records.. Whatever the fuck that means
I said a fake name and told him he couldn't have anything else. He said he had to put it in to complete the sale, I told him to put his address and phone number in. He put something in and rang me up.

ManiacJoe

(10,136 posts)
15. Yes, it is for marketing purposes.
Wed Jun 26, 2013, 05:26 PM
Jun 2013

Since I know that they know that I know, giving them a false answer keeps everyone happy and the lines moving quickly.

LeftInTX

(25,103 posts)
22. I will do this next time I'm at the gas station pump
Wed Jun 26, 2013, 06:16 PM
Jun 2013

That is the only time I use my credit card. I use the keypad and they ask for my zip. I thought they were asking for security reasons, to verify that I'm the person that has the credit card. But if they're just doing it for marketing, I think I'll make something up, like 66666

Ilsa

(61,690 posts)
28. The pump declines my discover card if I
Wed Jun 26, 2013, 06:38 PM
Jun 2013

Code in the wrong zip. This happened at two places when I moved from one zip to another a couple of years ago.

JI7

(89,239 posts)
18. yes, often it's to find out whether they should open up a store in a different location
Wed Jun 26, 2013, 05:30 PM
Jun 2013

i remember trader joes doing this even when i paid with cash.

Sgent

(5,857 posts)
20. Depends
Wed Jun 26, 2013, 05:37 PM
Jun 2013

In certain cases its being collected for verification purposes -- especially if you don't sign your receipt. Although it can be collected for marketing purposes, it is also used by various vendors to help deter fraud (someone might steal or reproduce your credit card, but your zip code is not on your magnetic stripe). It can be part of the requirement to process a CC.

Hekate

(90,538 posts)
23. Phone number gets me the store "club" discount. Have been doing this for years...
Wed Jun 26, 2013, 06:20 PM
Jun 2013

... and it seemed pretty innocuous. A couple of small local stores ask me for my zip code, and I just figured they were trying to keep track of where their customer base was.

Well, well.

I never let anyone "swipe" my driver's license though, nor do I reveal my SSN.

dixiegrrrrl

(60,010 posts)
24. I fill out the discount card with creative answers
Wed Jun 26, 2013, 06:29 PM
Jun 2013

complete with a made up phone number, and rarely use my debit card, I use cash.
I have always been prickly abou tmy privacy.

What bothers me even more is stupidity...I know the cash register minion has been told to get the information,
but also has no way to know if the info. is correct and blindly enters whatever you say, so hopefully is gathering a lof of dis-information.
But where I live, most people will automatically give out all sorts of info.

tabbycat31

(6,336 posts)
56. My discount cards are under my (now late) kitty's name
Wed Jun 26, 2013, 08:57 PM
Jun 2013

And I used my regular address. I figured if Tabby Lastname ever got mail I knew where it was coming from.

bluedigger

(17,085 posts)
26. For years now.
Wed Jun 26, 2013, 06:34 PM
Jun 2013

I don't give them my phone number, because then they will call you to do "customer satisfaction surveys" , but I don't care if they have my zip code. It just tells them where their customers are coming from for future expansion plans.

 

MrSlayer

(22,143 posts)
27. Yeah, everytime just about.
Wed Jun 26, 2013, 06:36 PM
Jun 2013

I give it to them to access the supercard or whatever from whatever store I'm buying shit from. Gets you discounts and all. I dont care if I get target marketed. In fact, I like it. I like getting discounts on things I buy a lot of.

yellerpup

(12,252 posts)
33. We give our zip code
Wed Jun 26, 2013, 06:42 PM
Jun 2013

in order to have the sales tax calculated to our village. Where we shop, the local sales tax rate is over 10%; where we live the rate is 5.6%. I don't know if this is the practice in all of NY, but it is in our county.

LWolf

(46,179 posts)
36. I just had an argument about this
Wed Jun 26, 2013, 06:46 PM
Jun 2013

the last time I got a haircut; granted, I only do cheap haircuts once or twice a year, but I'd been getting my cheap haircut at this place for 8 years, and suddenly they wanted my zip code. I said no, and she said that she couldn't enter the haircut without it, so I said no thanks.

My hair looks pretty bad right now; I took my ponytail, held it up, and lopped off about 5 inches, leaving enough hair to get it back in the tail and up off my neck if it ever gets warm this summer. With the only pair of very dull scissors in the house.

Still.

dixiegrrrrl

(60,010 posts)
42. She lied.
Wed Jun 26, 2013, 07:03 PM
Jun 2013

There have been, and still are, lawsuits about denial of service because of no zip code.
But, as someone pointed out up thread, it is easier and faster to give them a fake zip than to hassle about it.

LWolf

(46,179 posts)
44. I'm going to have to find somewhere
Wed Jun 26, 2013, 07:08 PM
Jun 2013

that will cut my hair before work resumes in August; what I've got going now is not "professional," to say the least.

A fake zip is a good idea.

tabbycat31

(6,336 posts)
39. Keep in mind
Wed Jun 26, 2013, 06:53 PM
Jun 2013

That at most stores, the cashiers are scored on how many zipcodes/phone numbers that they capture and they will get in trouble if they don't meet their quotas. So if you are uncomfortable giving out your own, make one up then complain to the store's corporate office.

(I've been that cashier).

dixiegrrrrl

(60,010 posts)
43. Thank you so much for that info.
Wed Jun 26, 2013, 07:06 PM
Jun 2013

Tis sad that people are being threatened if they do not act like "good Germans" gather private info about their customers.

tabbycat31

(6,336 posts)
46. I agree
Wed Jun 26, 2013, 07:35 PM
Jun 2013

But in Big Box stores, the worker bees have no say in anything. Even the store level management has no say. It's all directed from corporate.

 

Jenoch

(7,720 posts)
40. There are places that ask for your zip code
Wed Jun 26, 2013, 06:54 PM
Jun 2013

for all transactions, not just those with credit cards. The retail establishment wants to know where their customers are coming from. There is an Aldi store near my house that periodically asks for zip codes (they don't take credit cards). They do this to see where they might wish to open a new store. I give them the zip code of a town 30 miles away that is on the way to our northern Minnesota property. It would make it easier to buy groceries on the way.

Cleita

(75,480 posts)
41. I always get asked for my zip code at Kmart. They took my phone number for
Wed Jun 26, 2013, 06:58 PM
Jun 2013

a discount card, but I gave them one that I don't use anymore. Only friends and family have my cell phone number which is what I use. I give everyone else a former number I once had that I canceled because I was being overwhelmed with telemarketers. Can't fake the zip code though.

 

DeSwiss

(27,137 posts)
51. I give 'em the first (01001) or the last (99950).....
Wed Jun 26, 2013, 07:59 PM
Jun 2013

The lowest ZIP code for any of the U.S. States is 01001 which is for Agawam, Massachusetts. The highest ZIP code for any of the U.S. States is 99950 for Ketchikan, Alaska. link

- They still don't believe me.....

K&R

 

rdking647

(5,113 posts)
54. heres a good phone number to use if asked for one
Wed Jun 26, 2013, 08:31 PM
Jun 2013

512.477.9821

its the number to the texas republican party

Fuddnik

(8,846 posts)
55. I went to Best Buy and was trying to buy a cheap DVD player for cash.
Wed Jun 26, 2013, 08:33 PM
Jun 2013

They wouldn't sell it to me without name, address, zip, and phone.

I told the clerk all he needed was my cash. He wouldn't do it.

I walked out, and went across the street and bought it.

dixiegrrrrl

(60,010 posts)
63. Well, that is true here also, but we pay at point of sale.
Wed Jun 26, 2013, 11:14 PM
Jun 2013

So where we live makes no difference, if I shop in another county I pay the rate of tax at that store.

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