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superpatriotman

(6,870 posts)
Sat Oct 12, 2013, 03:07 PM Oct 2013

EBT card problems NOT shutdown-related

http://www.nbcwashington.com/news/local/EBT-Card-Problems-NOT-Shutdown-Related-227521921.html

EBT cards that allow state welfare departments to issue benefits via a magnetically encoded payment strip appear to not be working across the country.

Reports from various news agencies and viewers who have contacted News 4 say the cards are being rejected at stores. Many wonder if this has anything to do with the government shutdown and furloughs.

However, those same reports say the problem is with the vendor system used to process the transactions and not related to the shutdown. It is not known how long the system will be down.

According to a spokesperson for the Mississippi Department of Human Resources, a Xerox facility that handles the card transactions experienced a power outage Saturday morning. The outage caused the cards to be rejected.
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EBT card problems NOT shutdown-related (Original Post) superpatriotman Oct 2013 OP
I was just at the Grocery Store Savannahmann Oct 2013 #1
Amazing co-incidence, tho. dixiegrrrrl Oct 2013 #2
Not only no one to complain to... seattle15 Oct 2013 #3
the EBT cards are issued by a contractor dixiegrrrrl Oct 2013 #4
 

Savannahmann

(3,891 posts)
1. I was just at the Grocery Store
Sat Oct 12, 2013, 03:11 PM
Oct 2013

They said it was statewide, but I see it's national after all. Wow.

dixiegrrrrl

(60,159 posts)
2. Amazing co-incidence, tho.
Sat Oct 12, 2013, 06:25 PM
Oct 2013

National outage on a Sat. while gov't programs are shut down,
so there is no place to complain to.

 

seattle15

(45 posts)
3. Not only no one to complain to...
Sat Oct 12, 2013, 06:51 PM
Oct 2013

but is there anyone able to fix it, or did the Republicans fire all of the competent people?

dixiegrrrrl

(60,159 posts)
4. the EBT cards are issued by a contractor
Sat Oct 12, 2013, 07:15 PM
Oct 2013

and I, like most people, have no idea who that person/company is, or how tto contact them, esp. on a Sat.
Thus, there are now at least 3 different stories on DU about the problem, with 3 different reasons being mentioned about the cause.

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