General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region Forumshas anyone else received an "Online Banking Alert Notification" supposedly from Bank of America?
They want a bunch of information in order to "protect" my card.
The thing is, I don't HAVE a Bank of America card.
I'd like to reply by telling them I am reporting their scam to the authorities but I guess it is probably better just to delete the whole thing...but it really makes me mad that they try this stuff...
Warpy
(111,327 posts)or cut out the middle man and forward it to the FBI.
It's a phishing scam.
alsame
(7,784 posts)phishing, don't even open them.
aristocles
(594 posts)The email was generated automatically by a bot. You can't reply to it.
CTyankee
(63,912 posts)But maybe it, too, is just a fake.
Anyway, I just deleted it.
RKP5637
(67,112 posts)probably don't give a F what you think or do. Also, responding might target you for more crap like this.
WillowTree
(5,325 posts)Since you've apparently already opened it, forward it to
abuse@bankofamerica.com
so they can add it to their registry and do whatever else it is banks do to help to kill these things.
CTyankee
(63,912 posts)but I could retrieve it and do that...thanks...
Turbineguy
(37,363 posts)From some people who's phone number was "UNKNOWN". They put a hold on my debit card and I was to press "one" to talk to somebody in the security department. But I got mixed up and pressed the red button instead.
Shrike47
(6,913 posts)Turbineguy
(37,363 posts)saves me from stomping on the phone to hang up. Maybe you are a kinder, gentler person.
dipsydoodle
(42,239 posts)spoof@bankofamerica...........whatever and then just delete it.
hlthe2b
(102,337 posts)I have no CHase account, but a pre-paid Chase "gift" visa with a very small amount on it, that I was forced to register long ago. I received a message and apparently American Express customers have as well. Delete, don't download anything and move on, would be my advice.
If you google secureserver.com:
February 6, 2014 By Terry Ambrose
AmEx Email HoaxDuring the past week, there have been three email hoaxes sent using American Express as the lure to trick recipients into clicking a link in the email. The latest of those emails was sent on Feb. 4 with the subject line Important: Personal Security Key.
The Feb. 4 Personal Security Key email included the American Express logo and buttons to View Account, Make a Payment, and Manage Alerts Preferences. In most respects, this email would not have been detectable as a scam by looking at except that it contained no personal information.
More scam tips
The fake US Area Code scam
A twist on the old lottery scam
Utility impostor scam prompts warnings nationwide
TechHelpList.com investigated the email and reported that the emails had been sent from five IP addresses. The copy I received was from a different address. Its quite likely this email scam has been sold and will be cropping up indefinitely. TechHelpList.com also reported that once a link in the email has been clicked, your browser will redirect to a phishing site where you will be asked to log in to your American Express account.
When I reported the email scam to American Express, they responded with two additional email hoaxes, one sent on Jan. 29 and the other on Feb. 3. The Jan. 29 email contains the subject Account requires complete profile update and showed a senders email address of Onlinealerts@secureserver.com. The Feb. 3 email contains the subject Account Alert: Your February 2014 Statement is Ready and showed a senders email address of AmericanExpress@secureserver.com.
It is important to note that the address in the From field in an email is not necessarily the actual senders email address. For instance, in my copy of the Feb. 4 email, the From address showed American Express, yet the return path was to a domain hosted on GoDaddy that had nothing to do with American Express, i.e., the From address was a fake.
Egalitarian Thug
(12,448 posts)CTyankee
(63,912 posts)hobbit709
(41,694 posts)If it was a legit one the bank or credit card company knows your name and will address you by it. Don't reply, that puts you on a list of active email accounts.
A legit email would also be under messages if you log on to the actual bank website you have an account with.
If you hover your mouse over the link in the phishing email you will see that the actual link is not what it says it is.
Trekologer
(997 posts)Your bank will never contact you to ask for details about your account. Never ever. They don't need you to confirm your account details because they lost or or need to update their records, or whatever reason that might be in an email, text message, or phone call.
The caller ID of incoming phone calls or source number on SMS messages is not a reliable identifier. You should not rely on it as "proof" that a communication is genuinely from your bank.
If you need to contact your bank, call the phone number on your statement or on the back of your card.
CTyankee
(63,912 posts)even have a Bank of America card!. So that was pretty obvious even if I knew from looking at it that it was bogus.