Having trouble with Du loading? What ISP are you using?

[betterdemsonly]

I asked the Admins why I could load in a proxy page and not directly and they suggested I was having problems with my isp or location.

http://www.democraticunderground.com/12595802

I don't know. Maybe it is the isp that is doing it. I also know I am not the only one having the problem. I am using centurylink dsl. Which ISP do you use? Only answer if you are having trouble loading this site.

[Tierra_y_Libertad]

1. Are you using FireFox? I discovered that FF was screwing up DU as an "attack site".

Go to "options" under "block attack sites" go to "exceptions" and copy the DU url to it. Fixed.

[betterdemsonly]

3. I added the exception when I saw your reply last night

I saved it, closed firefox and rebooted after I did it. I opened firefox and confirmed the exception was still there. I still have problems.

[abbeyco]

2. Huge problems in CO

At my home I have Centurylink dsl but at the other house, it's Xfinity speedy whatever. It doesn't matter which browser I use, Safari or Chrome on my iPad, or Chrome, Firefox or IE on my regular laptop - DU has simply been a beast to connect to.

[betterdemsonly]

6. I am having trouble with all browsers as well

The two others on this computer are IE 9 Win Vista Pro and Links2 -graphics. I am also having problems with Opera Mini on Android ICS on my Acer Iconia Tablet, and I am having problems on an old spare basement laptop, that runs Opera 12.16 on Debian Linux (Woody). They all connect through my Century Link dsl Wifi.

[shenmue]

4. Safari

Lotsa slow times.

[betterdemsonly]

7. Who is your Internet Service Provider?

n/t

[shenmue]

11. Bright House

[SheilaT]

5. I have century link and on my desk top I use

Firefox. Have barely been able to get on DU for two days now.

My brand new laptop uses IE and even though it also uses Century Link as the ISP, I've been having no trouble getting on DU from that thing. Why?

At the moment I'm reading DU and posting this from the desktop.

[RKP5637]

8. I seriously had this problem in a red red red state wherein my local ISP was

showing DU and a number of democratic sites as not found. I reconfigured my router for opendns and the problem cleared. http://www.opendns.com/opendns-ip-addresses/ And, if still a problem, try using VPN too. I know nothing specific about centurylink dsl.

[Proud Liberal Dem]

9. The Adobe Shockwave plug-in malfunctions a lot on this site

and causes it to crash/stop responding. Anybody have a possible explanation? I keep it fairly well updated. I am subscribed with Xfinity for internet service.

[William769]

10. I have Centurylink/Prism in Florida.

Can't access at all in any browser.

But if I use this link http://metamorphosis.democraticunderground.com/ to access DU, no problems at all.

[Worried senior]

12. I have Centurylink also

had trouble yesterday and this morning, now it seems to be working ok. I use IE11.

[Make7]

13. Maybe try changing the DNS server address you're using to the public OpenDNS or Google ones.

(If your connection problems seem to affect all browsers.)

[div class="excerpt" style="display:inline-block; margin-left:1em; border:1px solid #bfbfbf; border-radius:0.4615em; box-shadow:-1px -1px 3px #999999 inset;"]OpenDNS public DNS servers:
208.67.222.222
208.67.220.220

Google public DNS servers:
8.8.8.8
8.8.4.4


It's possible your ISP is having issues with their DNS servers, that happened with mine a few years ago for a couple of days. Worth a try to see if it helps, you can always change it back.

[Aerows]

17. +1 DNS problem n/t

[steve2470]

23. I love OpenDNS, I have the paid model, 9 bucks a year I think nt

[betterdemsonly]

32. tried both opendns and google on my router

and it didn't help

[Make7]

14. Elad just posted that one of the DU servers is having issues.

Try some alternate domain names for DU:

metamorphosis.democraticunderground.com (216.158.28.195)

upload.democraticunderground.com (216.158.28.197)

sync.democraticunderground.com (216.158.28.199)

election.democraticunderground.com (216.158.54.195)

betterment.democraticunderground.com (216.158.54.197)


I haven't been having issues - when I ping www.democraticunderground.com it goes to 216.158.28.199, so maybe try sync.democraticunderground.com.

[EarlG]

15. Some thoughts and a suggestion

Just going by the anecdotal evidence in this thread it appears that CenturyLink might be the problem. It may be possible that we have ended up on some kind of blacklist for whatever reason. My guess is that this was not done on purpose because it appears they are not blacklisting all of our servers. It seems that DUers who have CenturyLink are able to access the site sometimes but not others. If they were blocking all of our servers, CenturyLink DUers would not be able to access DU at all.

If you are on CenturyLink, you can try each one of these servers in turn:

http://betterment.democraticunderground.com
http://election.democraticunderground.com
http://metamorphosis.democraticunderground.com
http://sync.democraticunderground.com
http://upload.democraticunderground.com

If some of those come up but others don't, please reply to this post and let me know.

To be clear: this does not appear to be an issue at our end. We are not having any server problems and DU is coming up fine for me on both Comcast and Verizon here in the DC area.

EDITED TO ADD: Elad has just reported that one of our servers *is* having an issue at this time, but I'm not sure if this is related to the problems that we were having over the weekend. You can still try the different servers above and see if any of them work for you.

[Aerows]

20. There is a DNS server that is flaking out

on the West coast, just for info. Maybe delayed replication, then it will get worse until everybody catches up.

[Bonx]

22. Centurylink user. Responses below.

I tried all of the links once, then once more to verify.
Response was consistent:
http://betterment.democraticunderground.com - no response.
http://election.democraticunderground.com - worked ok.
http://metamorphosis.democraticunderground.com - no response.
http://sync.democraticunderground.com - no response
http://upload.democraticunderground.com - worked ok.

[William769]

24. Of the one's you listed this is the only one that works for me. **Centurylink/Prism**

http://metamorphosis.democraticunderground.com

[betterdemsonly]

33. None of these work for me.

though they all work through the proxy page I use.

[Cha]

48. I'm out on Kaua'i and have been having Major Problems getting onto DU since Friday.. like

a lot of other people.

I hope the server "issue" is related to our downloading DU problems.. otherwise I don't know what to do. A member in Florida told me about "metamorphosis" on Saturday and that didn't work. But, I will try the other links, EarlG.. mahalo.

I wrote about the trouble I was having in this thread on Sunday.
http://www.democraticunderground.com/?com=view_post&forum=1002&pid=4941212

And, I'm not tech savvy so I don't know what people are talking about when they're saying.. "centurylink", etc etc.

http://www.democraticunderground.com/10024943226

[Cha]

50. FYI, EarlG.. I just got froze out of DU and the "upload" one didn't work but

this one did.. http://sync.democraticunderground.com/

I already knew the metamorphosis one doesn't work for me.

So Thanks! We'll see how long this lasts.

[brett_jv]

59. Century Link AZ here

Only Betterment and Election work for me, the other three just sit and spin, 'waiting for xxx', blank page (in FF & IE).

Page loading, even on the ones that work, however, seems to have issues.

http://betterment.democraticunderground.com/1017191998

That page, for example, ahs been loading for 4 minutes, and the main pic in the OP is only 1/6th done loading, can only read the top line of it.

[cojoel]

16. I see a problem that gets worse with larger packets

For me, both ping without arguments and tracert work, at least a vast majority of the time. However, ping with larger packets fail more frequently:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows>ping -l 100 www.democraticunderground.com

Pinging www.democraticunderground.com [216.158.28.197] with 100 bytes of data:
Reply from 216.158.28.197: bytes=100 time=81ms TTL=57
Reply from 216.158.28.197: bytes=100 time=83ms TTL=57
Reply from 216.158.28.197: bytes=100 time=79ms TTL=57
Reply from 216.158.28.197: bytes=100 time=77ms TTL=57

Ping statistics for 216.158.28.197:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 77ms, Maximum = 83ms, Average = 80ms

C:\Windows>ping -l 500 www.democraticunderground.com

Pinging www.democraticunderground.com [216.158.28.197] with 500 bytes of data:
Reply from 216.158.28.197: bytes=500 time=83ms TTL=57
Request timed out.
Request timed out.
Reply from 216.158.28.197: bytes=500 time=82ms TTL=57

Ping statistics for 216.158.28.197:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 82ms, Maximum = 83ms, Average = 82ms

C:\Windows>ping -l 1000 www.democraticunderground.com

Pinging www.democraticunderground.com [216.158.28.197] with 1000 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 216.158.28.197:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Windows>

I don't have a Linux system here so I can't run traceroute with a larger packet size to see where it fails.

My ISP is CenturyLink, which seems to be a common element among many of us with problems.

[Aerows]

19. Change your DNS server

Use nslookup and attach to a different server to determine which is the problem. Use a familiar one like 4.2.2.1 (at&t's) or Microsoft's.

[Aerows]

18. try a different DNS server

there is an outage (oh how well I know) in the western part of the US. It may also be a hosting problem, still trying to get info.

[Bonx]

21. Same problem. Also using Centurylink.

Working now, bit can't count on it.
This is the only site I'm having this issue with.

[steve2470]

25. info on OpenDNS

http://www.opendns.com/

It's free, unless you want more goodies which you can pay for. You plug their DNS server IP addresses into your router, and you're good to go.

[Aerows]

26. This might also be a failing registrar at the same time

which compounded the issue. I don't know everything, still getting new information.

[steve2470]

27. oh ok thanks Aerows nt

[Aerows]

29. This looks very similar to a situation I had when a registrar failed

because their scripts deleted characters and basically sent everybody that was part of that registrar into oblivion. The IP's were there, but the names and links were dead because of a bad script. If you know the IP of where you want to go, you can get there. If you don't and refer to a bad set of "links", you won't.

This looks remarkably similar.

The takeaway is that you have to let it all replicate and that is going to take time. All of the good servers have to chat and shut up the bad server that is cursing and etc.

[steve2470]

30. which DNS servers do you like the best ? nt

[Aerows]

31. I use whichever is available on my network.

That's a rather loaded question, anyway .

[greatauntoftriplets]

28. I'm on AT&T DSL and using Firefox.

Haven't had any problems but a lot of members certainly seem to be.

[William769]

34. Ok just rub it in.

[greatauntoftriplets]

35. Hey, maybe sometime it'll be me who can't get online and you'll be posting away!

[William769]

36. My local library just a block away from me, just got a Computer lab that anyone can use.

[greatauntoftriplets]

38. Leave the kale chips at home!

Funny, walking through the produce section of the grocery store I visited this afternoon, I got the giggles when I saw a display of kale. Left it all there, too.

[William769]

39. Now thats funny!

[greatauntoftriplets]

41. I think I was ready to lose it.

There was a discussion of kale at dinner last night and there was no way I could ever have explained it so I controlled myself.

[2naSalit]

37. Centurylinnk MT.

Been like this since Friday. Tried setting DU as exception for attack sites in FF but no change. Centlink and directtv are affiliated and are always trying o get me to bundle when I have nothing to bundle... no TeeVee, use different phone service.

Hope it gets resolved soon cuz this sucks!

Took thirty tries and over ten minutes to open this page and it's still trying to load the comments.

[betterdemsonly]

40. The only thing that works for me is kproxy

kproxy.com

[2naSalit]

42. I'll try that, thanks!

[Timez Squarez]

43. Centurylink in CO

it was terrible trying to get to DU all weekend. I was also on my Sprint 3G phone (fuck you, Sprint! Denver needs 4G!) and noticed the same problem.

[Upton]

44. CenturyLink..

and I'm having a hell of a time getting in to this site. Been going on since late last week..

[quinnox]

45. century link here too

I have to use my smartphone internet service (which is 4g lte) to load Du quickly.

Century link is slow as molasses when it comes to Du lately.

[Aerows]

46. It should clear up soon

I say soon, because it isn't an exact figure.

[quinnox]

47. Well, I hope so!

[betterdemsonly]

55. It is still down for me

and none of the links work either. I can still only connect through kproxy.

[jwirr]

49. CenturyLink and IE. Having trouble since at least Friday. I am no able to understand most of what

you are talking about but I do understand the problem is with CenturyLink. Great!

[GentryDixon]

51. Century Link here as well.

I suspected it was on this end.

[earthside]

52. So glad you asked.

I couldn't figure out what was wrong.

I'm in Colorado -- CenturyLink DSL.

I've even had a bit of trouble loading Facebook ... but nothing like the difficulty with DU.

From previous posts it looks like something wrong in California?

So, we have to wait it out?

[likesmountains 52]

53. Looks like a lot are in Co, using Century link..I'm in CO

but on ATT and Firefox, not having any trouble. Hope this just helps fix the problem.

[defacto7]

54. Using the metamorphosis link

the pages load faster but the pic of the day loads so slow it usually doesn't load before I move on top other pages.

[lumberjack_jeff]

56. Centurylink DSL, OpenDNS and Chrome

It works (mostly) with other ISP's and/or other browsers... but I haven't tried Firefox.

[Thor_MN]

57. CenturyLink in Minneapolis

All browsers, only works via proxy. Can ping and tracert just fine, but can not connect via Firefox, IE, Chrome.

[brett_jv]

58. Another CenturyLink customer, in AZ

Accessed this board via:
http://betterment.democraticunderground.com/10024943226

Two days now my regular link to the site doesn't work, just sits and spins endlessly, with a blank page, on both FF and IE.