Social Security Threatens to Close All Field Offices

[marmar]

Social Security Threatens to Close All Field Offices

Friday, 30 May 2014 09:56
By Jim Campana, Labor Notes | News Analysis


Need to figure out whether it makes sense to retire at 62 or 65? Wondering how much your monthly Social Security benefit will be? Been married three times and wondering what that means for your benefit?

Answers have never been farther than your local Social Security office, where employees are extensively trained to give you accurate and helpful answers. There’s a reason Social Security is the most popular of all government programs.

But that will change if the Social Security Administration’s “Vision 2025” comes to pass. Bureaucrats are mulling closure of most of SSA’s more than 1,000 community field offices in the U.S., where 43 million people sought services last year.

Even as the number of visitors continues to grow, Vision 2025 would virtually eliminate face-to-face service, replacing it with Internet services and an 800 phone number. .............................(more)

The complete piece is at: http://truth-out.org/news/item/24045-social-security-threatens-to-close-all-field-offices

[global1]

1. Not That's What I Call Customer Service 2025 Style........(sarcasm) nt

[Downwinder]

2. Granted, I have complained about my local field office.

It is sure better than not having one.

We used to have a telephone office and an electric co. office plus a gas co. office, but no more.