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Paper Roses

(7,632 posts)
Mon Jul 7, 2014, 01:12 PM Jul 2014

Does anyone have a phone # that will reach a live person @ Tracfone?

No matter what I do, I cannot activate my new phone. My current cell(part of friends and family plan) has to back for repair or replacement and I need a phone. I had a Tracfone before but cannot remember the # so I am trying to register this phone as a new phone. I keep getting "wrong password" and other notices.
How can I reach a real body?

12 replies = new reply since forum marked as read
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Does anyone have a phone # that will reach a live person @ Tracfone? (Original Post) Paper Roses Jul 2014 OP
Try this liberal N proud Jul 2014 #1
bypass voice prompt got me this, not sure if it works but good luck uppityperson Jul 2014 #2
Great site. # listed was corporate. After much time and effort, got it done. Paper Roses Jul 2014 #12
You can get one here herding cats Jul 2014 #3
That is the number I dialed on a landline last week exboyfil Jul 2014 #8
What does it say in the menu option "My Phone Number"? TexasProgresive Jul 2014 #4
Run down to Target and buy MineralMan Jul 2014 #5
This is a new tracfone, just bought it a few days ago. Paper Roses Jul 2014 #6
Should be a phone number in the literature that came with it, then. MineralMan Jul 2014 #7
I got a tracfone a few weeks ago and there was no number in the lit. JVS Jul 2014 #10
Click "Forget password?" Sissyk Jul 2014 #9
I've had good luck with their live chat feature. Habibi Jul 2014 #11

Paper Roses

(7,632 posts)
12. Great site. # listed was corporate. After much time and effort, got it done.
Tue Jul 8, 2014, 07:38 AM
Jul 2014

I ended up calling back about 7 times. My phone(old one) kept cutting out so I had to recall. New person each time. Whole story over again. I thank you for posting this list. It would be of use to a lot of people who need a 'live body'.

You should post the list as a helpful source for everyone.

herding cats

(20,051 posts)
3. You can get one here
Mon Jul 7, 2014, 01:17 PM
Jul 2014

800-867-7183

I don't recall how long it takes to get a person, but I've done it for my mom's phone before, so I know it's possible.

exboyfil

(18,359 posts)
8. That is the number I dialed on a landline last week
Mon Jul 7, 2014, 04:17 PM
Jul 2014

Right at 7:00 a.m. Central. Got a helpful Indian call center attendant (I think the accent was Indian) that I could barely understand. Took a half hour but got my number and minutes switched to a new phone.

TexasProgresive

(12,737 posts)
4. What does it say in the menu option "My Phone Number"?
Mon Jul 7, 2014, 01:22 PM
Jul 2014

The phone maybe completely deactivated in Tracfone's network. I have made contact with a real person at Tracfone but it was years ago.

This number might work- 800-323-2366 let us know.

MineralMan

(151,281 posts)
5. Run down to Target and buy
Mon Jul 7, 2014, 01:26 PM
Jul 2014

the cheapest prepaid bar phone. It's not expensive at all. You can activate it right away and have it to use while you wait for your phone to get fixed or replaced. Why go through the hassle of trying to re-activate an old one. Buy a few hours and three months of service, and Bob's your uncle.

I see an AT&T bar phone there for $15.

Paper Roses

(7,632 posts)
6. This is a new tracfone, just bought it a few days ago.
Mon Jul 7, 2014, 01:32 PM
Jul 2014

I am trying to activate it. The old one has been long gone. Don't even remember the old #.
What a pain in the patoot!

MineralMan

(151,281 posts)
7. Should be a phone number in the literature that came with it, then.
Mon Jul 7, 2014, 01:35 PM
Jul 2014

You may have to use someone else's phone or something. I can't remember. I've always activated Tracfones online. That's much easier.

JVS

(61,935 posts)
10. I got a tracfone a few weeks ago and there was no number in the lit.
Mon Jul 7, 2014, 05:33 PM
Jul 2014

I read everything before getting started. I only got a number after going through the registration process, which worked smoothly online.

Sissyk

(12,665 posts)
9. Click "Forget password?"
Mon Jul 7, 2014, 04:21 PM
Jul 2014

and go through the motions. They will send you a new password to your email within minutes and you will be able to log in again.

My mom has a tracfone and I have to do this for her.

Habibi

(3,605 posts)
11. I've had good luck with their live chat feature.
Mon Jul 7, 2014, 05:49 PM
Jul 2014

If you go to the Contact page, there should be a widget for Live Chat.

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