General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsWhenever I hook up a new audio component it means getting very hot, sweaty, and upset...
Our old receiver was less than two years old and died under the extended warranty. The last 10 days I have been dreading hooking the system back together because it is always a pain, well you know where.
The insurance company called last night to say they were authorizing a replacement. So this morning was do the online research. Compare models, brands, features, prices, etc. We selected what we wanted. Called and placed the order.
It was lunch time. Went to a mom and pop place we go to only every couple of months because it is out of the way.
Went and picked up the receiver. Went to the grocery store and bumped into our middle daughter there. Postponed taking my granddaughter to see Dolphin Tale II until Tuesday to allow time to hook up the unit tonight.
Got home and relaxed for an hour or so before trying to tackle the hard hard part of the day, hooking up the receiver and all those darn wires.
The space behind the TV is just enough to be hard on my back. There was lots of dust that had accumulated over the last two years since we got back there to clean. One good thing is the A/C vent blows right down on that area.
Marta came over to help. Considering all the trouble this would have been for me from past experience, with Marta helping this was pretty easy. Moved the TV table out from the wall. The receiver is at the open end. So four hands to connect all the speaker wires.
After 10 days of sound from the TV it was so good to get the first channel working. We finished up in great time. Everything is hooked up and working except the two speakers that sit behind us. We will get that Sunday. I work a short shift tomorrow and then off to the NU game down in Lincoln tomorrow night.
Ran the vacuum. Moved the stand back. Started in on the set up. Got the wi-fi working. Got our favorite XM stations set. Picked the sound options we wanted.
We put in a couple movies just to listen to.
With Marta's help this went so much easier than I expected. We replaced the modular TV lamp a month ago or so. Unless something dies unexpectedly, we shouldn't have to do anything like this again.
And yes we bought another extended warranty.
OS
notadmblnd
(23,720 posts)she read you the instructions?
Lochloosa
(16,061 posts)Liberal_in_LA
(44,397 posts)NBachers
(17,096 posts)uncle ray
(3,155 posts)Omaha Steve
(99,556 posts)We were registered, it would have been nice for them to notify us.
http://forum.blu-ray.com/showthread.php?p=9629383#post9629383
Onkyo finally addresses dreaded No sound/Network issues; offers extended warranty
Onkyo has finally addressed the series of long-standing issues plaguing a number of receivers from the 2009-2012 lines. Tales of dropped sound / no network issues, often referred to as the "HDMI board issue" have become commonplace in message boards and Onkyo's Facebook/Twitter accounts. Seems that Onkyo has finally gotten the message and is now offering an across the board replacement and warranty program for affected owners. Here is the press release:
Loss of Audio/Network Connection Customer Care Program
As part of our commitment to quality and customer service we have determined that a limited number of Onkyo Brand receivers manufactured between 2009 and 2012 may experience loss of audio or loss of network connection. This malfunction has been traced back to a defective network chip.
We deeply regret any frustration or inconvenience this situation may have caused.
To address the problem and help people who may have an Onkyo Brand receiver manufactured between 2009 and 2012 and affected by loss of audio or loss of network connection (Impacted Receiver), Onkyo is launching a special Customer Care Program to remedy this issue. This program has three steps:
Verify if your Onkyo Brand receiver is impacted
If you have an Impacted Receiver, decide how you prefer to address the issue
Send us your Impacted Receiver in a prepaid box and label that we will provide at no cost to you
As part of this program we are also extending our standard limited warranty period to cover this issue: for Impacted Receivers, the warranty regarding the loss of audio or the loss of network connection will be extended through December 31, 2018, but shall in no case expire prior to the end of the statutory period for the original limited warranty or contractual guarantee, if any. All other terms, conditions and limitations of the original limited warranty shall continue to apply for the duration of the statutory period for the original standard limited warranty or contractual guarantee, if any.
Importantly, please note that the loss of audio/network connection issue will not result in harm to any connected components or speakers since the issue is contained to a single element within the affected receivers.
To determine if your Onkyo Brand receiver is an Impacted Receiver and thus eligible under this Warranty Extension Program please click here
We thank you for your loyalty!
End release
This is a definite win for the large number of Onkyo owners who have been dealing with this issue for years, and I think the right move for Onkyo to set things right with their brand.
Here is the full link:
http://www.uk.onkyo.com/en/articles/...am-119261.html
Omaha Steve
(99,556 posts)WE got the back channels hooked up in time for my Packer game. Rearranged so we can vacuum on a regular basis behind the TV.
NU won 41-31 in a black and blue badly called game last night.
Madison will go with me to the movie Tuesday night.
Steak for dinner.
OS
LibinMo
(533 posts)Whenever I (frequently) called DirectTV with a reception problem the first thing they always told me to do was unplug the box from the wall. I am +70 year old female and the entertainment center was HEAVY. They never got it.
We have Mediacom now. The converter box is small and can be unplugged from the back of the box. It hasn't been necessary yet except one time in the bedroom to reboot and was a snap to do.
Tierra_y_Libertad
(50,414 posts)As someone remarked above, I have the notion that reading instructions and maps are for sissies. My wife disagrees and never fails to remind me of her opinion amid outpourings of words usually reserved when dealing with gizmos and politicians.
FSogol
(45,464 posts)The liberal use of 12 year old single malt scotch beats profanity any day.
Tierra_y_Libertad
(50,414 posts)hifiguy
(33,688 posts)after one of my epic struggles with a big, heavy piece of audio gear as described in Post 16.
malaise
(268,844 posts)I gave up on that ages ago.
FSogol
(45,464 posts)types of threads weren't allowed on DU?
Omaha Steve
(99,556 posts)Embarrassing.
snooper2
(30,151 posts)It's only been around 90-95 lately, mild summer
hifiguy
(33,688 posts)on a regular basis. Best practice is change one thing at a time and isolate the sonic differences resulting from the change. Not so bad with power amps on stands out by the speakers. Misery with line stages/preamplifiers. Most high-end components are heavy and bulky. I've had 150-lb power amps and 50-lb digital players and preamps to deal with. And ANY tube power amp of respectable output will weigh a ton because of the transformers. It is NOT a fun job, but there has to be some payment for having access to the toy chest for free. Dressing cables is the worst. Especially giant, inflexible power cables. There are some I swear you need a pipe bender to get where you want them to go.
The good thing is that it's all far too heavy to steal. You can't run down the street carrying a 70-pound Lamm M1.2 mono amp and expect to get very far very fast. And forget speakers. YOU wanna haul just one 240-lb Wilson Audio Sasha down the stairs, mac? Be my guest. And if you drop one of the corners on your foot you are royally screwed. Those sharp isolation spikes go through shoes - and feet - like a hot knife through butter.