Coca-Cola Learns a Lesson About Automated Marketing after Being Tricked into Quoting Hitler
Coca-Cola Learns a Lesson About Automated Marketing after Being Tricked into Quoting Hitler
http://www.thedailymeal.com/news/drink/coca-cola-learns-lesson-about-automated-marketing-after-being-tricked-quoting-hitler/20615
Originally introduced during Super Bowl Sunday, Cokes #MakeItHappy campaign encouraged followers to retweet or reply to negative tweets with the hashtag #MakeItHappy.
Cokes automated algorithm would then turn those words into images made of ASCII lettering code.
Then Gawker noticed that there didnt seem to be anyone monitoring those tweets very closely, as the automated system had someone turned a slogan for white nationalists into a cutesy image of dog. To prove it, Gawker built a Twitter bot, @MeinCoke, to tweet lines of text directly from Mein Kampf to Coca-Cola, tagged with #MakeItHappy.
@MeinCoke We turned the hate you found into something happy. RT to make people http://t.co/rCaGZrEzRU pic.twitter.com/B0E5M3bCfW Coca-Cola (@CocaCola) February 2, 2015