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dixiegrrrrl

(60,010 posts)
Tue Feb 16, 2016, 04:01 PM Feb 2016

Your Samsung *Smart* TV is eavesdropping on your private conversations

The camera in your TV is watching you, too.


Many Samsung "SmartTVs" come equipped with voice recognition, which allows you to bark commands at your TV. Since the television is always listening for your voice, Samsung has warned its SmartTV customers that every word is being captured and sent over the Internet.

"Please be aware that if your spoken words include personal or other sensitive information, that information will be among the data captured and transmitted to a third party through your use of Voice Recognition," Samsung posted in its SmartTV privacy policy.

Samsung says it needs to send your voice commands to a third-party, because that company converts your speech to text. But Samsung also collects your voice commands to perform research and determine whether it needs to make improvements to the feature.

"Samsung does not retain voice data or sell it to third parties," the company said in a statement. "If a consumer consents and uses the voice recognition feature ... the voice data is sent to a server, which searches for the requested content then returns the desired content to the TV."
http://money.cnn.com/2015/02/09/technology/security/samsung-smart-tv-privacy/index.html

couple of problems here...

Nothing about security of what they send to a 3rd party, so they are sending your conversations into teh web ether .

Same with the camera...what are they recording, where does it go?
Hacker's paradise, it would seem.


40 replies = new reply since forum marked as read
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Your Samsung *Smart* TV is eavesdropping on your private conversations (Original Post) dixiegrrrrl Feb 2016 OP
LGs too hollysmom Feb 2016 #1
That is really disgusting. BillZBubb Feb 2016 #2
So I shouldn't yell all that information about my pin number and how I hate my boss alcibiades_mystery Feb 2016 #3
or use illicit drugs ........or the word bomb..... dixiegrrrrl Feb 2016 #17
Aw, the Internet already knows about the weird sex alcibiades_mystery Feb 2016 #24
I will not have one of these in my home. inanna Feb 2016 #4
Me too arikara Feb 2016 #5
I watch very little television as it is. inanna Feb 2016 #10
Saw this in a Tweet: dixiegrrrrl Feb 2016 #39
TV Free - For 16 Years Now - Better Life All Around cantbeserious Feb 2016 #30
SMH Mr Dixon Feb 2016 #6
I got burned, my Samsung Smart TV doesn't have a camera or a microphone Brother Buzz Feb 2016 #7
Laptop cams and mics can be disabled though. inanna Feb 2016 #11
Duck tape, electrical tape, and post-it-notes have worked fine for years Brother Buzz Feb 2016 #13
i believe so shanti Feb 2016 #21
They say it is optional and you ca opt out... dixiegrrrrl Feb 2016 #23
Ice pick into the camera lens and microphone fixes problem. hobbit709 Feb 2016 #8
Snort! Lol AgadorSparticus Feb 2016 #16
Well, at least someone is listening to me n/t nichomachus Feb 2016 #9
Sounds like the telescreens in 1984 jmowreader Feb 2016 #12
"You can turn it off!" "Yes, we have that privilege." KamaAina Feb 2016 #14
Or the "Soviet TV watches you" of Yakov Smirnoff n/t IDemo Feb 2016 #36
This is true of every single device that does not require you to press a button to start listening. jeff47 Feb 2016 #15
Sure, right when I get a Samsung smart TV for Christmas... Odin2005 Feb 2016 #18
I have a Samsung tv Separation Feb 2016 #19
Ew, nobody wants to see that. Iggo Feb 2016 #20
Easy way to stop this if you are paranoid about this sort of thing; Initech Feb 2016 #22
Just wrap your TV completely MineralMan Feb 2016 #25
How about leaving it unplugged till you want to use it? nt LiberalElite Feb 2016 #26
How about getting one that does not spy on you? dixiegrrrrl Feb 2016 #27
I don't know. If we are stuck with them leaving it unplugged is one solution - LiberalElite Feb 2016 #28
Your tv may not be one of the smart ones????? dixiegrrrrl Feb 2016 #33
I doubt that it's a smart one and LiberalElite Feb 2016 #35
Best way to buy a TV: buy the cheapest one you like with the fewest extras REP Feb 2016 #29
This is the reality of "Cloud based" anything. Xithras Feb 2016 #31
TY for that info. dixiegrrrrl Feb 2016 #37
They should incorporate a "clippy" character. Jester Messiah Feb 2016 #32
Good hopefully they will forward my comments rbrnmw Feb 2016 #34
You can turn it off Baclava Feb 2016 #38
Actually, it's quite disturbing to me. inanna Feb 2016 #40

BillZBubb

(10,650 posts)
2. That is really disgusting.
Tue Feb 16, 2016, 04:07 PM
Feb 2016

No doubt, if it hasn't happened already, the national security state will demand and get access to streams from whatever television they want. They'll have audio and video bugging inside every home in America with a state of the art television.

They'll claim you have no right to privacy on this since you are "putting" your information on the internet.

 

alcibiades_mystery

(36,437 posts)
3. So I shouldn't yell all that information about my pin number and how I hate my boss
Tue Feb 16, 2016, 04:07 PM
Feb 2016

in front of the teevee?

10-4!

inanna

(3,547 posts)
4. I will not have one of these in my home.
Tue Feb 16, 2016, 04:12 PM
Feb 2016

And I do wonder how much longer before all tech is designed this way?

Because I'd just as soon go without a television over putting up with these kinds of egregious violations.

inanna

(3,547 posts)
10. I watch very little television as it is.
Tue Feb 16, 2016, 04:24 PM
Feb 2016

I really can take it or leave it.

This is not technology that is improving our lives in the least.

dixiegrrrrl

(60,010 posts)
39. Saw this in a Tweet:
Wed Feb 17, 2016, 01:39 PM
Feb 2016

In case you are wondering what "smart" - as in "smart city" or "smart home" - means:

Surveillance
Marketed
As
Revolutionary
Technology

Brother Buzz

(36,478 posts)
7. I got burned, my Samsung Smart TV doesn't have a camera or a microphone
Tue Feb 16, 2016, 04:22 PM
Feb 2016

A year or so ago, my wife read an article about this and started looking for the camera and mic on our TV. My son had to explain to her the TV had neither, then started laughing when he pointed out the laptop computer she used to read about the spying had both.

inanna

(3,547 posts)
11. Laptop cams and mics can be disabled though.
Tue Feb 16, 2016, 04:33 PM
Feb 2016

Is the same true of these televisions?

I'm asking because I really don't know. I don't own one and never will.

dixiegrrrrl

(60,010 posts)
23. They say it is optional and you ca opt out...
Tue Feb 16, 2016, 07:23 PM
Feb 2016

but I am distrustful of anything that has them in the first place.

jeff47

(26,549 posts)
15. This is true of every single device that does not require you to press a button to start listening.
Tue Feb 16, 2016, 05:30 PM
Feb 2016

On an iPhone, you have to do something to start Siri (hold down the home button). It isn't listening to you otherwise.

On an XBox one, you can just say "Hey, XBox". It is always listening.
On your Garmin GPS, you can just start talking. It is always listening.
On this Samsung TV, you can just start talking. It is always listening.
On an Amazon Alexa, you can just start talking. It is always listening.
And so on.

Now, Samsung is the only one admitting to sending everything over the Internet...but you really don't know if those other devices are or are using local voice recognition.

Separation

(1,975 posts)
19. I have a Samsung tv
Tue Feb 16, 2016, 06:43 PM
Feb 2016

Ive waited years and years to buy a nice tv. Prior to this Ive always settled for a small out of date tv. The tv I bought is an Ultra HD 70inch curved tv by Samsung. I am in complete love with this tv. I cant believe what I have missed for all those years with my older TV's. Video Games- Completely blow my mind Sports- Holy Cow! its amazing!

There are other "smart functions" that the tv has as well. Netflix, Internet, and my favorite, a pointer remote controller, and many many more apps. There is a voice controlled section that I have never setup, because, well.... to be honest I dont know why. So I dont know if that means that they are still recording my conversations. If so, mostly all they will here is me cussing about the VA and how inept, evil, they are.

Initech

(100,107 posts)
22. Easy way to stop this if you are paranoid about this sort of thing;
Tue Feb 16, 2016, 06:58 PM
Feb 2016

DON'T ENABLE WIFI ON YOUR TV. Period. These types of nonsense articles would go away if people would just do this one simple thing!

MineralMan

(146,336 posts)
25. Just wrap your TV completely
Tue Feb 16, 2016, 09:01 PM
Feb 2016

In aluminum foil and enjoy freedom. Or hook it up to a rabbit ear antenna and view your local broadcast channels. Still, to be sure, throw your wireless router in the trash and remove all batteries from telephones, except when needed to make brief calls.

Welcome to 1963, ladies and gents.

dixiegrrrrl

(60,010 posts)
27. How about getting one that does not spy on you?
Tue Feb 16, 2016, 09:14 PM
Feb 2016

When did they start sneaking microphones and cameras into tv sets in the first place?
And how come no one seems to have noticed...or cared?

LiberalElite

(14,691 posts)
28. I don't know. If we are stuck with them leaving it unplugged is one solution -
Tue Feb 16, 2016, 09:19 PM
Feb 2016

Hey, my tv is 8 years old - i may never get another one - I rarely watch it anymore nt

dixiegrrrrl

(60,010 posts)
33. Your tv may not be one of the smart ones?????
Tue Feb 16, 2016, 10:35 PM
Feb 2016

If it has a camera peep hole, put tape over it.

None of puters have cameras or microphones, so that is not an issue for us.

LiberalElite

(14,691 posts)
35. I doubt that it's a smart one and
Tue Feb 16, 2016, 10:54 PM
Feb 2016

from all I hear about smart this and smart that, I don't want smart (except for the phone). Smart is, well, not so.

REP

(21,691 posts)
29. Best way to buy a TV: buy the cheapest one you like with the fewest extras
Tue Feb 16, 2016, 09:22 PM
Feb 2016

Long boring story here, but it involves a work project the requires many TVs to be compared and evaluated. After weeks of this, the conclusion seems to be that the more expensive and more extra features (and higher price tag), the bigger the disappointment. So buy a big cheap one you like that has none or few extra features beyond being a TV.

Xithras

(16,191 posts)
31. This is the reality of "Cloud based" anything.
Tue Feb 16, 2016, 09:32 PM
Feb 2016

The voice recognition systems used by MANY different devices are cloud based. The devices themselves are incapable of doing the voice pattern matching locally, so they shift the work to a remote server.

Apple dealt with this by building in a rudimentary voice recognition system that looks for the specific "Hey Siri" command. Google did the same with their "OK Google" command. Until that command is recognized locally, no voice recognition takes place (both Siri and Google DO transmit your words remotely after the phrase is recognized).

The problem is that user studies suggest that most people DO NOT like speaking this way. It's unnatural and non-conversational to begin every sentence by naming the subject. Users want to hold more natural conversations with the devices instead of learning different commands. LG, Samsung and even Amazon with the Echo have embraced a newer model to allow for more natural conversations with the devices. Unfortunately, this means that they now have to listen to ALL conversations in the room so they can try to determine whether you're talking to the device or talking to another person. And because this analysis is cloud based, those conversations are analyzed in a central server.

 

Jester Messiah

(4,711 posts)
32. They should incorporate a "clippy" character.
Tue Feb 16, 2016, 10:00 PM
Feb 2016

"You appear to be watching an adult video! Would you like some tips on technique?" (insert ads for Kleenex & Jergens here)

rbrnmw

(7,160 posts)
34. Good hopefully they will forward my comments
Tue Feb 16, 2016, 10:42 PM
Feb 2016

to the various "news" channels. I scream at my teevee all the time.

 

Baclava

(12,047 posts)
38. You can turn it off
Wed Feb 17, 2016, 01:17 PM
Feb 2016

"To do this, head to the Settings menu and select Smart Features. Then scroll down to Voice Recognition and switch it off. While you will no longer be able to use the "Hi TV" command to activate the voice features, you can still access them by pressing the microphone button on your remote."

"It sounds scary, but it's a bit overblown. Many devices have similar speech features that are always listening; that includes the Moto X , Nexus devices, Amazon Echo , Microsoft Kinect and even the iPhone (when the device is plugged in and the Hey, Siri command is enabled)."

http://www.cnet.com/how-to/samsung-smart-tv-spying/

inanna

(3,547 posts)
40. Actually, it's quite disturbing to me.
Wed Feb 17, 2016, 01:53 PM
Feb 2016

Especially when you consider this thread posted just a little while ago:

http://www.democraticunderground.com/10027619772

Not so sure this is "overblown".

It's great that you can turn it off though. That's at least a bit of a relief.

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