They Have To Be Monsters: On Empathy, The Internet, And Typing
http://blog.codinghorror.com/they-have-to-be-monsters/
"...
As an exercise in empathy, try to imagine saying some of the terrible things people typed to each other online to a real person sitting directly in front of you. Or don't imagine, and just watch this video.
...
I challenge you to watch the entirety of that video. I couldn't do it. This is the second time I've tried, and I had to turn it off not even 2 minutes in because I couldn't take it any more.
...
I imagine the suffering that these parents are already going through, reading these words that another human being typed to them, just typed, and something breaks inside me. I can't process it. But rather than pitting ourselves against each other out of fear, recognize that the monster who posted this terrible thing is me. It's you. It's all of us.
The weight of seeing through the fear and beyond the monster to simply discover yourself is often too terrible for many people to bear. In a world of hard things, it's the hardest there is."
--------------------------------------------------------
It's a mildly long piece, but worth the time of day in my opinion.