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ErikJ

(6,335 posts)
Thu May 19, 2016, 04:34 PM May 2016

"Store to Door" shopping service for seniors and disabled

I see dozens of people in a local supermarket (Fred Meyers, Hollywood-Portland OR) every Wed and Thurs with shopping carts carefully checking their lists and filling the orders. Sounds like a great idea. I wonder if anything like this exists any other cities.

How it Works
Store to Door is the only grocery service specifically designed to meet the needs of seniors and people with disabilities
http://www.storetodooroforegon.org/

We phone our clients every week and take their order, if they have one.
If the store doesn’t have an item requested, we will call from the store to offer alternatives.
Deliveries are once a week; we will even help put groceries away!
If the store carries it, we can bring it! Store to Door delivers groceries, prescription medications, postage stamps, bus and lift tickets, toiletries and household items.
We can apply store coupon credits to orders.
We help clients utilize SNAP (Supplementary Nutrition Assistance Program) benefits, and can bill delivery fees to Multnomah County for clients with OPI (Oregon Project Independence) homecare entitlements.
Upon delivery, clients pay their grocery bill and delivery fee. Delivery fees are 10% of the total grocery bill (prescriptions are not included in the calculation), with a minimum of $3 . We leverage community support to supplement the actual cost of service.
Benefits of Using Store to Doorgrocery delivery seniors
Our service is inexpensive and reliable.
Store to Door is a non-profit agency that has served Portland since 1989.
We care! Our staff and volunteers are conscientious and friendly.
We try to make sure the same order-taker and delivery-driver are assigned to the same client each week.
Our volunteers and staff reduce clients’ isolation by building relationships through weekly phone calls and visits.

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Hoyt

(54,770 posts)
1. 10% is not bad if you have difficulty getting out. At some stores one can order online and pickup
Thu May 19, 2016, 04:45 PM
May 2016

at the curb, which is nice.

Right now, I would not spend the extra money, but people aren't always able to shop for themselves or find someone. Some of the grocery stores here delivered a few years ago, but dropped it for lack of demand. I think the delivery fees were a little more.

cyberswede

(26,117 posts)
2. Our local grocery store has delivery or pick-up, where they shop for you.
Thu May 19, 2016, 05:05 PM
May 2016

You can order by phone, if you don't have the Internet (like my 86 year old mother); not sure of the fee for this.

You can also order & pay online for delivery or pick-up. They shop for you, and you just stop in the drive-up lane & they bring it out to you. The fee is under $3 (free for orders over $100). I've used it several times - love it - it's a real time-saver (and less chance for impulse buys).

I believe the stores in the chain are "employee owned" too.

 

ErikJ

(6,335 posts)
4. This same FM store has built the infrastructure for that
Thu May 19, 2016, 05:26 PM
May 2016

same thing. But it's still not begun yet. I wonder why.
That will be OK if they can drive or find a trustworthy person to go pick up the groceries for them.

I think part of this program is to give weekly personal contact for shut-ins and the like using the same person every week.

BuelahWitch

(9,083 posts)
3. Hy-Vee in Lawrence, KS' delivery saved my life when I first got sick
Thu May 19, 2016, 05:09 PM
May 2016

My car had died, I couldn't walk to the bus stop and there was really no one to take me to the store. I didn't mind paying their delivery charge (and they even told me how I could reduce it by calling instead of placing an order online). There needs to be more of this in our communities for the elderly and handicapped.

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