Do you say Thanks! or Thanks.? Google will tailor suggested email replies to your preferences.

[brooklynite]

Washington Post

If you use Google's Gmail app, you may have seen something new pop up on your screen this week: suggested responses for your emails.

The move illustrates one way that Google is using its increased focus on artificial intelligence and machine learning. If you're wondering why and how Google can make these suggestions, here are some answers about the feature and how it works.

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Google calls the feature Smart Reply, and it’s pretty much what it sounds like. Google algorithms are scanning your messages and using the information it gleans to suggest ways that you could reply to any given message.

The feature is based off an idea from Gmail engineer Bálint Miklós, Google said in a 2015 blog post. Miklós asked the Google Research team if there was any way to create some tappable template replies in Gmail. There are, after all, plenty of emails to which one could respond with just a “Got it,” “Thanks,” or “See you soon!” Having some pre-made responses at one’s fingertips would save everyone a little more time, Miklós thought.

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