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nitpicker

(7,153 posts)
Sun May 28, 2017, 04:50 AM May 2017

British Airways to resume most flights but delays still expected

http://www.bbc.com/news/uk-40074751

British Airways to resume most flights but delays still expected

53 minutes ago

From the section UK

British Airways has warned of further delays and cancellations as it resumes flights following the major IT failure that saw most services cancelled from Heathrow and Gatwick on Saturday. Thousands of passengers had their plans disrupted, while some who did get to travel had to do so without luggage. The airline has said it will refund reasonable costs to passengers, and assist them with rebooking flights.

Disruption is expected to continue throughout the bank holiday. Customers have been advised customers to continue checking the status of their flight on its website www.ba.com before travelling to the airport. Heathrow Airport is providing an updated schedule on its website, as is Gatwick.

BA has apologised to customers for the global issue, which is thought to have been caused by a power supply issue to its IT system. Thousands of bags remain at Heathrow Airport, but BA has advised passengers not to return to collect them as they will instead be couriered to customers. The airport also said passengers whose flights were cancelled yesterday should not travel to Heathrow unless they have already rebooked their flight.
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