Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

OverDone

(138 posts)
Tue Dec 27, 2011, 09:35 AM Dec 2011

Sears Holding is Closing 100 to 120 Stores

Last edited Fri Dec 30, 2011, 09:57 AM - Edit history (1)

This morning, Sear Holdings announced that it would close 100 to 120 Kmart and Sears stores.

http://www.businessinsider.com/sears-holdings-kmart-2011-12

** Updated **
List of the current Store Closings only 79 so far. Click see the List on the page
http://money.cnn.com/2011/12/29/news/companies/sears_stores_closing/index.htm?iid=HP_LN


It will be interesting to see how retail act now that the holiday season is almost over.
Just a waiting game at this moment

http://www.dailyjobcuts.com


86 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Sears Holding is Closing 100 to 120 Stores (Original Post) OverDone Dec 2011 OP
Article points out that is 3% of Sears stores. dixiegrrrrl Dec 2011 #1
i got a crazy discount on a high end electric blanket NMDemDist2 Dec 2011 #12
Damn... I wish they'd divest of K-Mart... hlthe2b Dec 2011 #2
Problem is KMart is making the money AngryAmish Dec 2011 #10
Sears has bailed me out many a time with appliances or auto service early onwhen I was struggling... hlthe2b Dec 2011 #11
This message was self-deleted by its author Tesha Dec 2011 #18
No not all... One can research (as you SHOULD do) and find out which are and which are not... hlthe2b Dec 2011 #21
not exactly Riverman100 Dec 2011 #22
That's right. n/t hlthe2b Dec 2011 #23
Interesting OverDone Dec 2011 #27
Sears is a relic pstokely Dec 2011 #41
Please don't campare Sears with Wal Mart, the bottom of the trash heap. demosincebirth Dec 2011 #45
Disagree blue_onyx Dec 2011 #47
Same crap Best Buy or Home Depot has at higher prices pstokely Dec 2011 #51
The prices are about the same. blue_onyx Dec 2011 #55
The reason is that Sears has totally effed up Kmart since they acquired it. sybylla Dec 2011 #29
Pretty soon, it will be like the old Soviet Union - two stores, one for elites and the other crap leveymg Dec 2011 #3
I've noticed, but that's capitalism at its peak. The middle class created diversity and jobs. freshwest Dec 2011 #16
American Capitalism in decline becomes more and more like old Soviet Communism - a dual-tier economy leveymg Dec 2011 #25
Perhaps a function of stratification. Can happen in any system. Propaganda muddies it. freshwest Dec 2011 #30
True. American capitalism is becoming more like the Soviet model. JDPriestly Dec 2011 #36
I very rarely shop at Sears but I received a gift certificate so I went there yesterday to check snagglepuss Dec 2011 #60
Thats where the Quality Aspect Comes into Play OverDone Dec 2011 #64
The 1% will not shop at Sears, they never have pstokely Dec 2011 #42
There's no fundamental difference between the two, to be frank. joshcryer Dec 2011 #66
As Obama says, remember, prosperity is just around the corner! Hart2008 Dec 2011 #4
You're right--Obama's to blame for a company that's been circling the drain for more than 20 years Orrex Dec 2011 #7
if Gary Hart was President this would never have happened JI7 Dec 2011 #49
So Donna Rice is to blame for KMart going into the toilet? Orrex Dec 2011 #54
This is sad news, but not surprising Orrex Dec 2011 #5
Sure you're welcome! You're so welcome they never want you to leave! Bossy Monkey Dec 2011 #13
I've noticed that too for at least 20 years or more alphafemale Dec 2011 #57
Problem definitely predates Sears Holding, or even Walmart, by decades. Bossy Monkey Dec 2011 #73
This message was self-deleted by its author HereSince1628 Dec 2011 #6
We live in a very rural area, yet a Sears Hometown store just opened in our town. phylny Dec 2011 #8
here in illinois we just bailed out sears with some tax breaks madrchsod Dec 2011 #9
Funny OverDone Dec 2011 #14
I really hope we don't lose either of our K-Marts. They're great stores. HopeHoops Dec 2011 #15
This winter I spent a bit of money on home touch-up that I tabatha Dec 2011 #20
It's one of the only stores left that still tries to stock US Made products. HopeHoops Dec 2011 #24
As a department store, Sears is outdated. They should figure out a way to keep Kenmore & Craftsman qb Dec 2011 #17
Didn't they OverDone Dec 2011 #19
IF that happens and they dump the warrantee then they are done. MedicalAdmin Dec 2011 #38
You're right: they have just failed to keep up with the times frazzled Dec 2011 #48
This Christmas I made two purchases at Sears- my sister made one...all three were trainwrecks vanlassie Dec 2011 #26
So the problem was service, not product? mainer Dec 2011 #43
Sears' internet division is a mess bigworld Dec 2011 #79
So the spiral continues. LiberalAndProud Dec 2011 #28
Exactly. Greed will be their undoing. Norrin Radd Dec 2011 #70
Nonsense blue_onyx Dec 2011 #75
Nonsense Norrin Radd Dec 2011 #77
Nonsense blue_onyx Dec 2011 #82
That's an excellent idea. bigworld Dec 2011 #80
I saw this article on Yahoo and the VERY common theme of comments was, you can't get checked out. SoapBox Dec 2011 #31
Very good point OverDone Dec 2011 #32
My late father would have attributed this to Sear's unceremonious "dumping" of Roebuck... hlthe2b Dec 2011 #34
They have these four sided registers, and signage does not guide you to the one place to line up. vanlassie Dec 2011 #40
Really? blue_onyx Dec 2011 #46
That line starts here thing, is annoying too. OverDone Dec 2011 #59
That's *why* there's a sign. boppers Dec 2011 #68
Wow, ok I guess your right OverDone Dec 2011 #76
That's my biggest pet peeve when shopping at Sears nt laundry_queen Dec 2011 #50
Poor service is common at all stores. AngryOldDem Dec 2011 #78
Sears and Kmart don't really do sales. Their idea of a sale is selling things at normal prices. craigmatic Dec 2011 #33
Radio Shack is the same Puzzledtraveller Dec 2011 #35
I got a sears gift card donco Dec 2011 #37
Good Luck OverDone Dec 2011 #44
Me too. Perhaps its worth holding onto. If a store near you snagglepuss Dec 2011 #61
If the puke came into a bar I hang at donco Dec 2011 #84
Sorry to hear this. I like Kmart. and SEARS is such a reputable company. Why is it? CarmanK Dec 2011 #39
I went to Sears Christmas shopping this year. It was empty, but other stores were packed. Honeycombe8 Dec 2011 #52
What of it? Jester Messiah Dec 2011 #53
Sounds like management is letting it fail, and that's too bad ... Auggie Dec 2011 #56
Just went by Sears to buy a battery... reACTIONary Dec 2011 #58
Its tough, You got to be the best OverDone Dec 2011 #62
We purchased our Christmas tree at Sears this year eilen Dec 2011 #63
It should be illegal to let overpaid suits destroy an iconic American brand that employs thousands Doremus Dec 2011 #65
I used to work at Sears, lousy store, lousy business!! center rising Dec 2011 #67
Job hating, middle class destroying, box box stores, are failing? boppers Dec 2011 #69
The CEO and his executives should be held accountable. E-Z-B Dec 2011 #71
Not surprising at all..in fact, long overdue ( not that I wish it ) TK421 Dec 2011 #72
It'd be interesting to know how much top management makes now snagglepuss Dec 2011 #74
Seems like in these times, their old, thrifty business model would work... JCMach1 Dec 2011 #81
Here is the Closing List OverDone Dec 2011 #83
There is a sears store near me that has a "Final Closing" Sale once or twice a year. NT Devil_Fish Dec 2011 #85
Sears services what they sell. It's price vs. value Islandlife Dec 2011 #86

dixiegrrrrl

(60,159 posts)
1. Article points out that is 3% of Sears stores.
Tue Dec 27, 2011, 09:59 AM
Dec 2011

for the record, however, Sears stock is :
52wk Range: 43.99 - 94.79
and pundits have put Sears on the "may go under by next year" list.

Lands End "On Sale" items are a heck of a bargain right now, tho, I stocked up this Christmas.

NMDemDist2

(49,314 posts)
12. i got a crazy discount on a high end electric blanket
Tue Dec 27, 2011, 10:58 AM
Dec 2011

the sales were deep deep discounts...

hlthe2b

(113,947 posts)
2. Damn... I wish they'd divest of K-Mart...
Tue Dec 27, 2011, 10:01 AM
Dec 2011

I think it has drug them down. I'd much prefer that Sears survive.

 

AngryAmish

(25,704 posts)
10. Problem is KMart is making the money
Tue Dec 27, 2011, 10:39 AM
Dec 2011

First and foremost, SHC is run by money managers, not retail guys. They never wanted the companies. They bought the companies because Sears and KMart own a lot of real estate. Then the bottom fell out of the real estate market and they are stuck with the companies.

I know some folks who work for Sears/K Mart. I wish I could tell you how fucked up it is. People are afraid to go to work. Initiative is punished. Little money is put into the stores.

What is Sears? What does it mean in 2012? Is it Target? No, too expensive and dowdy. Is it Macy's? Not enough style.

At least K Mart is K Mart. Cheap stuff.

hlthe2b

(113,947 posts)
11. Sears has bailed me out many a time with appliances or auto service early onwhen I was struggling...
Tue Dec 27, 2011, 10:46 AM
Dec 2011

Their Kenmore brand (though all appliance brands are now made overseas and thus diminished in quality--a given) still are overwhelmingly better than Whirlpool and GE, that break in the first 24 months--if they last that.

Yes, I see your point.. So many stores are so desperately in need of remodeling and though they took on Lands End, Sears hasn't captured a niche' in retail. I've never been a fan of KMart, but loss of Sears would really make me sad. Damn, if JCPenney's can recruit a former Apple CEO to turn them around, why the hell can't Sears?

Response to hlthe2b (Reply #11)

hlthe2b

(113,947 posts)
21. No not all... One can research (as you SHOULD do) and find out which are and which are not...
Tue Dec 27, 2011, 12:19 PM
Dec 2011

I have routinely done so and if pressed, Sears will help you find out which models are and which are not. An educated consumer is a SMART consumer. Kindly don't assume me to be otherwise.

Riverman100

(283 posts)
22. not exactly
Tue Dec 27, 2011, 12:21 PM
Dec 2011

Lower end Kenmore is made by Whirlpool, but the better machinrs are mostly LG with some Samsung and Electrolux thrown in.

blue_onyx

(4,211 posts)
47. Disagree
Tue Dec 27, 2011, 08:08 PM
Dec 2011

I've only been in Walmart a few times but the things they sell, particularly clothing, are definitely inferior to the merchandise at Sears.

pstokely

(10,891 posts)
51. Same crap Best Buy or Home Depot has at higher prices
Tue Dec 27, 2011, 08:36 PM
Dec 2011

At least many pawn shops are locally owned

sybylla

(8,655 posts)
29. The reason is that Sears has totally effed up Kmart since they acquired it.
Tue Dec 27, 2011, 01:58 PM
Dec 2011

I'd be glad if they'd divest themselves of it, too. It could be a much better store - it once was. But Sears is so afraid that a strong Kmart might compete with their Sears brand that they put nothing into it.

leveymg

(36,418 posts)
3. Pretty soon, it will be like the old Soviet Union - two stores, one for elites and the other crap
Tue Dec 27, 2011, 10:11 AM
Dec 2011

items for the masses. I'm thinking Nieman Marcus and Wal*Mart may survive, but little in between.

freshwest

(53,661 posts)
16. I've noticed, but that's capitalism at its peak. The middle class created diversity and jobs.
Tue Dec 27, 2011, 11:25 AM
Dec 2011

leveymg

(36,418 posts)
25. American Capitalism in decline becomes more and more like old Soviet Communism - a dual-tier economy
Tue Dec 27, 2011, 12:42 PM
Dec 2011

with a missing middle.

Convergence theory at work, or is this simply a reversion to the norm for capitalism? Are socialization of risks and privatization of gains causing the disappearance of and gradual immiseration of the American middle-class?

Which model fits? Or, is what we call "globalization" really a new phase of development with a different economic and social dynamic?

freshwest

(53,661 posts)
30. Perhaps a function of stratification. Can happen in any system. Propaganda muddies it.
Tue Dec 27, 2011, 02:02 PM
Dec 2011

I think globalization, not neccesarily in the way we term it now, has always been and is natural. Archeological records and mythology give credeence to the idea that people have traveled the world for trade, during eras it would seem impossible to do without our technology.

That happened before the colonization of the world by the Europeans, the one we are most familiar with, but certainly not the only time that empires spread out and grabbed resources and people to benefit of a few in the long run.

The problem in all cases is the lack of balance and the way the wealth was confined. Also the consciousness that makes people thing they really are different from other people and life forms and that excuses the pillaging. Okay, so I'm getting woowoo, there.

I've been considering lately about how this that we currently decry has benefitted people, not just the 1%, but all of us. The elite for their own benefit, concentrated knowledge and resources and created our modern world. At a terrible cost. Perhaps all of this was inevitable.

Sorry if I can't answer your good questions , I'm jusr not thinking in those terms now.

JDPriestly

(57,936 posts)
36. True. American capitalism is becoming more like the Soviet model.
Tue Dec 27, 2011, 04:20 PM
Dec 2011

I traveled in Eastern Europe during the years of Soviet domination -- not a lot but enough to notice that a lot of the fabrics and styles we are now seeing in the store, especially the prints on the fabrics, are reminiscent of the Soviet era.

snagglepuss

(12,704 posts)
60. I very rarely shop at Sears but I received a gift certificate so I went there yesterday to check
Tue Dec 27, 2011, 10:04 PM
Dec 2011

Last edited Tue Dec 27, 2011, 10:38 PM - Edit history (1)

out purses and shoes. Growing up in the 60s and 70s we'd always shop at Sears so I know the sort of quality merchandise it used to sell, or should I say the range of merchandise it used to sell. The stuff that was cheaply made was cheap to buy. Not anymore. Now everything is cheaply made and high priced, even with big mark downs. Cheap plastic purses marked down to $49 weren't worth $10. Dollar stores sell the same low-end crap without the brand for $12. I was dumbstruck.

OverDone

(138 posts)
64. Thats where the Quality Aspect Comes into Play
Wed Dec 28, 2011, 12:20 AM
Dec 2011

You got to have quality if you want to charge higher prices

pstokely

(10,891 posts)
42. The 1% will not shop at Sears, they never have
Tue Dec 27, 2011, 05:10 PM
Dec 2011

It was a good store when there was a healthy middle class

 

Hart2008

(2,350 posts)
4. As Obama says, remember, prosperity is just around the corner!
Tue Dec 27, 2011, 10:17 AM
Dec 2011

Or was that Herbert Hoover?

Hard to tell the difference except for the rhetoric.

Orrex

(67,110 posts)
7. You're right--Obama's to blame for a company that's been circling the drain for more than 20 years
Tue Dec 27, 2011, 10:23 AM
Dec 2011

He should have stepped up and rewritten their corporate policies decades ago.

Orrex

(67,110 posts)
54. So Donna Rice is to blame for KMart going into the toilet?
Tue Dec 27, 2011, 09:08 PM
Dec 2011

It all makes sense now...

Orrex

(67,110 posts)
5. This is sad news, but not surprising
Tue Dec 27, 2011, 10:22 AM
Dec 2011

I've never been in a KMart that didn't seem to go out of its way to create an unpleasant and inconvenient shopping experience. I've lamented this several times on DU2, and it's as true today as it was then.

Whatever their business model might have been, it sure as hell wasn't "make the customer feel welcome and valued."


The closing of these stores is sad news for the workers and for the customers who shopped there in spite of the company's best efforts to drive them away.

Bossy Monkey

(15,873 posts)
13. Sure you're welcome! You're so welcome they never want you to leave!
Tue Dec 27, 2011, 11:12 AM
Dec 2011

That's why it takes a half hour to check out when there are only two or three other customers in the store. (In other words, I agree completely. I try to shop at KMart, but just don't have the patience.)

 

alphafemale

(18,497 posts)
57. I've noticed that too for at least 20 years or more
Tue Dec 27, 2011, 09:29 PM
Dec 2011

It's one of my last choices of a place to go into for that very reason...among others.

And it's not that has happened in one or two poorly managed stores. It seems to be a company wide thing.

Bossy Monkey

(15,873 posts)
73. Problem definitely predates Sears Holding, or even Walmart, by decades.
Wed Dec 28, 2011, 09:46 AM
Dec 2011

Last edited Wed Dec 28, 2011, 05:58 PM - Edit history (1)

I think Kmart incompetence created Walmart more than any other factor. Not that it's pleasant shopping at Walmart either, but that's more a function of how mobbed they are. At Kmart, 3 is a mob.

Edit: Then of course I went to Walmart where they tried to out-Kmart Kmart.
Yeah, I know; not a very important addition. I'm just digging being able to edit forever.

Response to OverDone (Original post)

phylny

(8,818 posts)
8. We live in a very rural area, yet a Sears Hometown store just opened in our town.
Tue Dec 27, 2011, 10:27 AM
Dec 2011

They have mostly appliances and tools, but you can order anything from a regular Sears store online through the Hometown store, and it'll be delivered free.

I'm hoping to buy a water softener from them in a few months. We don't need a TV, but hopefully they'll be around long enough for when we want a new one. We like to support our local merchants (big and small) as much as possible.

madrchsod

(58,162 posts)
9. here in illinois we just bailed out sears with some tax breaks
Tue Dec 27, 2011, 10:36 AM
Dec 2011

a lot of people thought this was going to happen but sears threaten to move to another state.

tax breaks for sears and no promised pay raises for afscme union workers.

 

HopeHoops

(47,675 posts)
15. I really hope we don't lose either of our K-Marts. They're great stores.
Tue Dec 27, 2011, 11:19 AM
Dec 2011

I won't shop at WalMart and after the GOP support Target provided, I don't go there anymore. Ames died years ago. Zayre's is gone. I think one of the smart thing that Sears is doing is stocking K-Mart with appliances, full-size pool tables and other large items that I used to go to Sears (or the late Montgomery Ward) for. I haven't needed a major appliance in a long time, but it is just a good business move. Sears used to carry pool tables and bikes. They don't anymore. It's mostly a clothing/tool/garden/appliance store now.

tabatha

(18,795 posts)
20. This winter I spent a bit of money on home touch-up that I
Tue Dec 27, 2011, 12:04 PM
Dec 2011

had not attended to for over two years.

Not only were there many items on sale, but having a Kmart card earned $25, in addition to which I earned five $5 cards on some sales items, which I used to purchase a kettle that eventually cost $1.93 because of the $5 earned cards.

I was amazed at how much I got for how little this season; and it was not junk.

I hope they do not close the KMart in out area. Otherwise, for sure they will be replaced by Target.

We do not have either Target or WalMart in out area - but 30 miles either side there are those shops.

 

HopeHoops

(47,675 posts)
24. It's one of the only stores left that still tries to stock US Made products.
Tue Dec 27, 2011, 12:36 PM
Dec 2011

Target is too fucking expensive. You can get the same thing at K-Mart for far less. WalMart recently had a HUGE ad for $5 movies. I have lost count of how many $5 movies I've gotten at K-Mart (normal price, some are $1) and a lot of them have multiple movies for the same price - we have one with six vintage films on it, $5. Cheech & Chong's Next Movie and Born in East L.A. in the same case for $5. Oh yeah - I forgot - WalMart is cheapest I only look at the WalMart circulars to laugh at them because they are advertising prices at are no better (or usually more expensive) than K-Mart and other stores I shop at.



qb

(5,924 posts)
17. As a department store, Sears is outdated. They should figure out a way to keep Kenmore & Craftsman
Tue Dec 27, 2011, 11:49 AM
Dec 2011

& dump the rest.

OverDone

(138 posts)
19. Didn't they
Tue Dec 27, 2011, 11:55 AM
Dec 2011

Just start to open up the craftsman brand? That means other companies can sell it, and other companies are producing products under the craftsman name? I'm not 100% sure on that, but believe i remember reading something.

MedicalAdmin

(4,143 posts)
38. IF that happens and they dump the warrantee then they are done.
Tue Dec 27, 2011, 04:41 PM
Dec 2011

Or at least their tools are. I won't buy them without that. And no one else who uses tools for a living will either.

frazzled

(18,402 posts)
48. You're right: they have just failed to keep up with the times
Tue Dec 27, 2011, 08:15 PM
Dec 2011

It's not like they don't have some decent products, like appliances and tools. But they have lots of competition in that area, and they're not providing anything that would make you go there rather than somewhere else for these products. The shopping experience is pretty dismal.

I remember being a kid in the 1950s, and we would go to the big Sears downtown every once in a while, and you'd get these great hot nuts, and candy, which kept us kids happy. We used to love it. I sort of feel like it never got out of the 1950s (honestly, the stores look the same, and the displays are nonexistent)--but it dropped the best thing about that era, the candy and nuts.

The whole idea of a full-service department store (with clothing and housewares and linens and tools and notions) is pretty much dead. Macy's is the only one left (and even they have dropped many departments): I almost never go there anymore either. It sucks. I long for the days of the old Marshall Fields and tea rooms and even the "old" Sears. It's over, like so many things of the past. You can't mourn it. Things die out. But I don't like the new breed of stores either, and I think that Internet retailing is going to kill most every bricks-and-mortar store in the country, save for some boutiquey places. What will fill our streets then?

vanlassie

(6,248 posts)
26. This Christmas I made two purchases at Sears- my sister made one...all three were trainwrecks
Tue Dec 27, 2011, 12:43 PM
Dec 2011

Sister and her husband purchased a large item. Drove to the pick-up area to get it, pulled in to a space, read a sign that said- "Don't get out of your car- call this number on your phone and we will bring it out." They call. No answer- rings and rings. Sister gets out of car leaving hubby with the phone, still ringing. Goes in to Pick-Up. No one there. Hears sounds in a back room- says "Hello!" No answer. She walks back there- several employees standing talking with a PHONE RINGING across the room. They act like she is an intruder. "Can we HELP you??" Needless to say she suggested that they might want to answer the damn phone.

I ordered something by internet. Didn't get a confirmation- item didn't come... had to make two calls...blah blah blah.

Finally, I purchased an extra large ironing board (for myself!) which was normally fifty bucks. Five bucks off- I grabbed it and lugged it to the cash register. I will spare you the details which involved VERY POOR service. The final bit of poor service was that the girl rang it up for $14.95. This year, at least, I think I was compensated by Sears for my aggravation. Next year, I will not take a chance, if they are even still standing. The key to success is service- at least not treating customers like crap, anyway.

mainer

(12,554 posts)
43. So the problem was service, not product?
Tue Dec 27, 2011, 05:22 PM
Dec 2011

That's what drives me out of some stores -- and keeps me coming back to others.

Service.

You'd think, in this era when jobs are so precious, that workers would do their best to make customers happy. But I've run into so many lackluster people in retail that you can almost see why some jobs are getting shipped out of the country.

bigworld

(1,813 posts)
79. Sears' internet division is a mess
Thu Dec 29, 2011, 08:17 AM
Dec 2011

It is such a chore to order anything from there. Searching is impossible, and their offerings from third-party vendors makes it confusing and scammy.

And Sears has adopted the dual KMart strategy of being out of stock on too many items, and having unstocked boxes crapping up the aisles.

LiberalAndProud

(12,799 posts)
28. So the spiral continues.
Tue Dec 27, 2011, 01:48 PM
Dec 2011

Too bad Sears doesn't have the vision to lead the charge in a "Buy USA" campaign. They have the All American name, they could encourage All American, quality manufacturing. I think it could well be a winning strategy.

Instead, they have followed the Walmart leader, and sullied their reputation in the process.

Sad.

Norrin Radd

(4,959 posts)
77. Nonsense
Thu Dec 29, 2011, 06:44 AM
Dec 2011

I'm discussing Sears specifically. Not Walmart. Altruism and largesse aren't responsible for Sears's faltering for so long now.

blue_onyx

(4,211 posts)
82. Nonsense
Thu Dec 29, 2011, 01:14 PM
Dec 2011

What makes Sears any more "greedy" that other companies? The goal of a company is to make money. Therefore, all companies are "greedy." The idea that Sears' problem is that they are too greedy is ridiculous.

SoapBox

(18,791 posts)
31. I saw this article on Yahoo and the VERY common theme of comments was, you can't get checked out.
Tue Dec 27, 2011, 02:13 PM
Dec 2011

People just wanted to shop...and then give up their monies. BUT, consistent commentary that Kmart
would only have a couple of registers open and that Sears was a total pain, because the check out
is not located at the exits (that stupid thing where the registers are each department).

Bad, bad, bad management decisions...one after the other. Simply amazing.

OverDone

(138 posts)
32. Very good point
Tue Dec 27, 2011, 02:41 PM
Dec 2011

Most of the registers are not at the exits, and then you got to go through the entire store to find a register that someone is working at. This is at Sears of Course, Kmart well its Kmart

hlthe2b

(113,947 posts)
34. My late father would have attributed this to Sear's unceremonious "dumping" of Roebuck...
Tue Dec 27, 2011, 02:56 PM
Dec 2011

from the branding. Bad karma, ya know.

vanlassie

(6,248 posts)
40. They have these four sided registers, and signage does not guide you to the one place to line up.
Tue Dec 27, 2011, 05:01 PM
Dec 2011

I was on the opposite side, holding a giant ironing board, but I was apparently invisible to three different clerks, and then someone stepped up to the que (on the other side) and got waited on. I was snippily informed that "I was not standing in the correct place."

OverDone

(138 posts)
59. That line starts here thing, is annoying too.
Tue Dec 27, 2011, 10:03 PM
Dec 2011

I never seen them work efficiently. What are we too dumb now to know how to correctly stand in line.

boppers

(16,588 posts)
68. That's *why* there's a sign.
Wed Dec 28, 2011, 02:45 AM
Dec 2011

"What are we too dumb now to know how to correctly stand in line."

Yes. Even when there's a sign instructing us to do so.

Sad, innit?

OverDone

(138 posts)
76. Wow, ok I guess your right
Wed Dec 28, 2011, 02:34 PM
Dec 2011

I have seen several people like standing side by side, some outside the rope areas.

Ok I guess Sears knows what is best for us hahahah

AngryOldDem

(14,180 posts)
78. Poor service is common at all stores.
Thu Dec 29, 2011, 06:46 AM
Dec 2011

And it's the reason why I rarely shop at department stores. I shouldn't have to wander around an entire store like it's a desert, looking for SOME salesperson SOMEwhere to take my cash. How many people just give up and leave? And then stores complain about poor business, and poor business return.

But then, the opposite is always true. When you just want to browse salespeople are on you like stink on shit.

Must be some kind of universal law, or something.

 

craigmatic

(4,510 posts)
33. Sears and Kmart don't really do sales. Their idea of a sale is selling things at normal prices.
Tue Dec 27, 2011, 02:52 PM
Dec 2011

This is especially true of electronics. Just look at sears prices on TVs compared to best buy, walmart and the rest.

Puzzledtraveller

(5,937 posts)
35. Radio Shack is the same
Tue Dec 27, 2011, 03:08 PM
Dec 2011

but because they specialize and have smaller units they can still bring in business but as for consumer electronics, they are the only place you'll see an AM radio for $50.

snagglepuss

(12,704 posts)
61. Me too. Perhaps its worth holding onto. If a store near you
Tue Dec 27, 2011, 10:18 PM
Dec 2011

is closing there would most likely be a closing sale.

donco

(1,548 posts)
84. If the puke came into a bar I hang at
Fri Dec 30, 2011, 10:53 PM
Dec 2011

he would have had a couple chicken wings hanging out of his ears.

Honeycombe8

(37,648 posts)
52. I went to Sears Christmas shopping this year. It was empty, but other stores were packed.
Tue Dec 27, 2011, 08:39 PM
Dec 2011

This was like last year, too. Not many people shop at Sears. I wondered - seriously - when I went and saw how empty the store was, how Sears managed to stay open. I figured it must be their appliance sales.

The reason I don't shop much at Sears is...other stores have bigger selection. Sears' prices are competitive, but smaller selection. For instance, I was looking for boomboxes for a gift. I ended up buying one at Sears, BUT in doing pre-shopping online, and in stores, I saw that WalMart and Best Buy were closer to me, easier to park at (they're not in malls, but my local Sears is), and WM & Best Buy had a slightly better selection OR slightly more choices. Same thing with children's coats. WalMart had MUCH better children's coats to buy. Sears were higher quality but they weren't "cool" and were twice the price of WalMart's. Altho the coats at Sears were on sale half price, I still went for the WM one because it was more flexible in its use, with a zipout liner, and was cooler, while the Sears was a little fancy for school wear.

I hope Sears doesn't go out of business, though. It's practically an American institution.

 

Jester Messiah

(4,711 posts)
53. What of it?
Tue Dec 27, 2011, 08:41 PM
Dec 2011

I don't support bail-outs for companies large or small. If they can't compete, they can make room for those that can.

Auggie

(33,147 posts)
56. Sounds like management is letting it fail, and that's too bad ...
Tue Dec 27, 2011, 09:15 PM
Dec 2011

if only to provide WalMart with badly needed compeition.

reACTIONary

(7,162 posts)
58. Just went by Sears to buy a battery...
Tue Dec 27, 2011, 09:32 PM
Dec 2011

...had a VERY unpleasant experience and went to the auto parts store next door and bought it there.

OverDone

(138 posts)
62. Its tough, You got to be the best
Tue Dec 27, 2011, 11:05 PM
Dec 2011

Quality, and Customer Service has slipped alot and that doesn't work. The one thing they have gotten better on is the order online and pick up in store. But without quality products and decent prices, its tough

eilen

(4,955 posts)
63. We purchased our Christmas tree at Sears this year
Tue Dec 27, 2011, 11:11 PM
Dec 2011

It was the first week of December. The store was pretty busy, there were a lot of customers. The man who checked us out was new and very slow at the process. However, he was friendly and apologetic about it. There was a more experienced cashier next to him who helped him out a bit. He was busy signing a lady up for a Sears charge.

My husband likes their tools. We have purchased many appliances there-- our washer, dryer, refrigerator and dishwasher. I have purchased sewing machine accessories and a vacume cleaner. I have purchased some Land's End clothing but in general find little I care for in their clothing dept. I used to buy my son's clothes there when he was little. We did some school clothing shopping there this past Fall. I hope they don't close our store.

I also like Kmart. Generally, the worst wait is at Christmas season to get checked out. I really do like our Kmart, I hope they don't close either.

I think Kmart purchased Sears.

Doremus

(7,273 posts)
65. It should be illegal to let overpaid suits destroy an iconic American brand that employs thousands
Wed Dec 28, 2011, 01:11 AM
Dec 2011

The fvcking suits couldn't give two shits because they've got their big bonuses and stock options whether they drive the company into oblivion or not. Meanwhile the rank and file will get thrown out with few prospects and little hope of finding another job.

I HATE plutocrats and the corporatocracy and what they're doing to us.

boppers

(16,588 posts)
69. Job hating, middle class destroying, box box stores, are failing?
Wed Dec 28, 2011, 02:48 AM
Dec 2011

Let me get my hankie.

E-Z-B

(567 posts)
71. The CEO and his executives should be held accountable.
Wed Dec 28, 2011, 09:06 AM
Dec 2011

Oh wait. Accountability always stops with the middle class workers.

TK421

(15,205 posts)
72. Not surprising at all..in fact, long overdue ( not that I wish it )
Wed Dec 28, 2011, 09:22 AM
Dec 2011

I worked there for seven years back in the 90's and even then, during my last two years the place was really going down the tubes. I worked mainly in the mens denim department and also mens suits, and back then we were SUPPOSED to approach people to help them ( I still remember how to do suit measurements to this day..weird ). Try walking in to one now, and you'll have a difficult time finding someone to ring up your purchase; the place is a graveyard.

Frankly, I'm surprised it took this long for this to happen

snagglepuss

(12,704 posts)
74. It'd be interesting to know how much top management makes now
Wed Dec 28, 2011, 11:21 AM
Dec 2011

compared to what top management made in the 50s, 60s and 70s.

JCMach1

(29,201 posts)
81. Seems like in these times, their old, thrifty business model would work...
Thu Dec 29, 2011, 08:32 AM
Dec 2011

Small amount of store credit (credit card) for ALMOST anyone and push high quality product that will last...

Sell that and sell it as all-American and see the turn-around.

 

Devil_Fish

(1,664 posts)
85. There is a sears store near me that has a "Final Closing" Sale once or twice a year. NT
Fri Dec 30, 2011, 11:54 PM
Dec 2011

Islandlife

(212 posts)
86. Sears services what they sell. It's price vs. value
Sat Dec 31, 2011, 01:53 PM
Dec 2011

I bought a lawn mower from a lowes. It broke within a year and i was on my own with the warranty, i.e. i would have to ship it at my expense from hawaii to a service center on the continent. It was cheap so I thought I'd just replace it.

By chance, I walked into Sears on my way to Lowes. The mower I looked at was more expensive. When I asked what to do about repairs the salesman said "bring it here". I was sold.

Service on other sears appliances have been stellar. Not many stores like that anymore. Many electronics are disposable, but most mechanical repairs can be done ecconomically.

Latest Discussions»Latest Breaking News»Sears Holding is Closing ...