Wells Fargo, once the No. 1 player in mortgages, is stepping back from the housing market
Source: CNBC
Wells Fargois stepping back from the multi-trillion dollar market for U.S. mortgages amid regulatory pressure and the impact of higher interest rates.
Instead of its previous goal of reaching as many Americans as possible, the company will now offer home loans only to existing bank and wealth management customers and borrowers in minority communities, CNBC has learned.
The dual factors of a lending market that has collapsed since the Federal Reserve began raising rates last year and heightened regulatory oversight both industrywide, and specific to Wells Fargo after its 2016 fake accounts scandal led to the decision, said consumer lending chief Kleber Santos.
We are acutely aware of Wells Fargos history since 2016 and the work we need to do to restore public confidence, Santos said in a phone interview. As part of that review, we determined that our home lending business was too large, both in terms of overall size and its scope.
Read more: https://www.cnbc.com/2023/01/10/wells-fargo-once-the-no-1-player-in-mortgages-is-stepping-back-from-the-housing-market.html
mpcamb
(2,871 posts)I know there were hefty ones but they made bundles more on their dirty play.
progree
(10,908 posts)Is that supposed to be good? Sounds like they get a special joy out of screwing minorities.
BumRushDaShow
(129,062 posts)Fewer than half of Black applicants were approved by the biggest bank mortgage lender
By Shawn Donnan, Ann Choi, Hannah Levitt and Christopher Cannon
March 11, 2022
When Mauise Ricard III paid a $560.43 application fee to Wells Fargo & Co. on Valentines Day in 2020 to refinance his mortgage on a four-bedroom brick colonial in a leafy suburb of Atlanta, he had every reason to expect an easy ride. The Microsoft Corp. engineer is married to a doctor and has a credit score north of 800, putting him in Americas credit elite. The loan officer at the bank even told him he was probably eligible for a fast-track appraisal.
It didnt take long for problems to appear. Ricards housean investment property that was his home before he moved to another Atlanta suburb in 2017is in a predominantly Black neighborhood, and in April, the loan officer emailed to say that perhaps the area is not eligible for a rapid valuation. By May, she was writing to say the underwriter had more questions. Soon after, Ricard was told he would have to pay a higher 4.5% rate, even though the Federal Reserve had slashed rates to historic lows. Within weeks, Wells Fargo had denied his application. They kept moving the needle, Ricard says. They didnt want to move forward for whatever reason.
Disparity by Lender
Wells Fargo approved fewer than half of Black homeowners refinancing applications in 2020.
Ricard wasnt alone. Nationwide, only 47% of Black homeowners who completed a refinance application with Wells Fargo in 2020 were approved, compared with 72% of White homeowners, according to a Bloomberg News analysis of federal mortgage data. While Black applicants had lower approval rates than White ones at all major lenders, the data show, Wells Fargo had the biggest disparity and was alone in rejecting more Black homeowners than it accepted.
If, as expected, the Feds policy committee moves to hike interest rates at its March meeting, it will begin closing the door on a remarkable wealth event that has seen U.S. homeowners refinance almost $5 trillion in mortgages over the past two years, the most since the early 2000s. Its one that allowed White homeowners to save an estimated $3.8 billion annually by refinancing their mortgages in 2020, according to researchers at the central bank. But its a door that barely opened for Black Americans, who make up 9% of all homeowners and locked in just $198 million a year, less than 4% of the savings.
(snip)
https://www.bloomberg.com/graphics/2022-wells-fargo-black-home-loan-refinancing/
progree
(10,908 posts)BumRushDaShow
(129,062 posts)In fact it apparently is - https://newsroom.wf.com/English/news-releases/news-release-details/2022/Wells-Fargo-Enters-into-Agreement-with-CFPB-to-Resolve-Multiple-Issues/default.aspx
Wells Fargo Bank, N.A.
On December 20, 2022, the Bureau issued an order against Wells Fargo Bank, N.A., which is a national bank headquartered in Sioux Falls, South Dakota. Wells Fargo is the third largest bank in the United States, with nearly $1.8 trillion in assets, and the largest provider of consumer financial products. The Bureau identified multiple violations across several of the banks largest consumer product lines, which led to billions of dollars in financial harm and, in thousands of cases, the loss of customers vehicles and homes. Specifically, with respect to auto loan servicing Wells Fargo engaged in unfair acts and practices in violation of the Consumer Financial Protection Act of 2010 by incorrectly applying consumer payments; charging borrowers incorrect fees, interest, or other amounts; wrongly repossessing borrowers vehicles; and failing to refund consumers who had paid certain fees upfront to automobile dealers when warranted. Wells Fargo also engaged in unfair practices by improperly denying mortgage loan modifications, miscalculating fees and other charges, and assessing unwarranted charges and fees. With respect to deposit accounts, Wells Fargo: unfairly froze multiple consumer accounts in instances of suspected fraud when lesser restraints were available; made deceptive claims as to the availability of waivers of monthly service fees; and unfairly charged overdraft fees even if the consumer had enough funds available in their account to cover the amount of the transaction at the time they made it. The order requires Wells Fargo to come into compliance with federal consumer financial law, pay more than $2 billion in consumer redress, and to pay a $1.7 billion penalty.
https://www.consumerfinance.gov/enforcement/actions/wells-fargo-bank-na-2022/
AND specifically (from the CFPB presser) -
Company repeatedly misapplied loan payments, wrongfully foreclosed on homes and illegally repossessed vehicles, incorrectly assessed fees and interest, charged surprise overdraft fees, along with other illegal activity affecting over 16 million consumer accounts
DEC 20, 2022
WASHINGTON, D.C. The Consumer Financial Protection Bureau (CFPB) is ordering Wells Fargo Bank to pay more than $2 billion in redress to consumers and a $1.7 billion civil penalty for legal violations across several of its largest product lines. The banks illegal conduct led to billions of dollars in financial harm to its customers and, for thousands of customers, the loss of their vehicles and homes. Consumers were illegally assessed fees and interest charges on auto and mortgage loans, had their cars wrongly repossessed, and had payments to auto and mortgage loans misapplied by the bank. Wells Fargo also charged consumers unlawful surprise overdraft fees and applied other incorrect charges to checking and savings accounts. Under the terms of the order, Wells Fargo will pay redress to the over 16 million affected consumer accounts, and pay a $1.7 billion fine, which will go to the CFPB's Civil Penalty Fund, where it will be used to provide relief to victims of consumer financial law violations.
Wells Fargos rinse-repeat cycle of violating the law has harmed millions of American families, said CFPB Director Rohit Chopra. The CFPB is ordering Wells Fargo to refund billions of dollars to consumers across the country. This is an important initial step for accountability and long-term reform of this repeat offender.
Wells Fargo (NYSE: WFC) is one of the nation's largest banks serving households across the country. It offers a variety of consumer financial services, including mortgages, auto loans, savings and checking accounts, and online banking services. According to todays enforcement action, Wells Fargo harmed millions of consumers over a period of several years, with violations across many of the banks largest product lines. The CFPBs specific findings include that Wells Fargo:
(snip)
Improperly denied mortgage modifications: During at least a seven-year period, the bank improperly denied thousands of mortgage loan modifications, which in some cases led to Wells Fargo customers losing their homes to wrongful foreclosures. The bank was aware of the problem for years before it ultimately addressed the issue.
(snip)
Enforcement action
(snip)
Provide more than $2 billion in redress to consumers: Wells Fargo will be required to pay redress totaling more than $2 billion to harmed customers. These payments represent refunds of wrongful fees and other charges and compensation for a variety of harms such as frozen bank accounts, illegally repossessed vehicles, and wrongfully foreclosed homes. Specifically, Wells Fargo will have to pay:
(snip)Nearly $200 million in consumer redress for affected mortgage servicing accounts.
(snip)
https://www.consumerfinance.gov/about-us/newsroom/cfpb-orders-wells-fargo-to-pay-37-billion-for-widespread-mismanagement-of-auto-loans-mortgages-and-deposit-accounts/
ToxMarz
(2,168 posts)BumRushDaShow
(129,062 posts)Joinfortmill
(14,427 posts)PufPuf23
(8,785 posts)forward into electric stagecoaches.
One problem is that the financial services industry itself is largely a scam.
Martin68
(22,803 posts)of fees, totally bad advice on investments, unprofessional and disrespectful relationship with customers.
intheflow
(28,476 posts)I opened a Wells Fargo account because of being unduly influenced by The Music Man and Little Ronny Howard. 🤪 Seriously, it was the only bank I recognized and we didnt have them in my hometown back East. Didnt take long for the insane overdrafts to start, and I switched banks. Best decision of my life.