McDonald's system outages have been reported worldwide. The chain says they're getting fixed

[Omaha Steve]

Source: AP

By COURTNEY BONNELL
Updated 7:37 AM CDT, March 15, 2024

LONDON (AP) — System failures at McDonald’s were reported worldwide Friday, shuttering some restaurants for hours and leading to social media complaints from customers, in what the fast food chain called a “technology outage” that was being fixed.

Chicago-based McDonald’s Corp. said the problems were not related to a cybersecurity attack, without giving more details on what caused them.

“We are aware of a technology outage, which impacted our restaurants; the issue is now being resolved,” the burger giant said in a statement. “We thank customers for their patience and apologize for any inconvenience this may have caused.”

Earlier, McDonald’s in Japan posted on X, formerly Twitter, that “operations are temporarily out at many of our stores nationwide,” calling it “a system failure.” In Hong Kong, the chain said on Facebook that a “computer system failure” knocked out orders online and through self-serve kiosks.



Read more: https://apnews.com/article/mcdonalds-system-outage-b6c71ee8bd36af1eee4b3a5c929dcf6e

[underpants]

1. So, the ice cream machine is still out?

[twodogsbarking]

4. I like asking guests if they would like some fresh apple pie. If they say yes I say yeah me too, but we don't have any.

[underpants]

6. 🥶

That’s cold.

[House of Roberts]

2. Maybe changing the name to WcDonalds

confused the computers?

[IronLionZion]

3. Interesting how globally connected they are to have a single point of failure

They may want to rethink that strategy considering the many high profile outages several businesses have experienced recently.

[Miguelito Loveless]

5. I would say that 99% of businesses

who are dependent on an Internet connection (practically all of them) have no back up connection. I have been pushing my company to get one for years.

[Eugene]

7. Ah, the old configuration change glitch.

McDonald's blames global outage on third party (BBC)

McDonald's has revealed the technical problems which brought much of its fast food chain to a standstill on Friday were caused by a third party provider.

The international restaurant said the global outage happened during a "configuration change" and stopped stores taking orders in the UK, Australia and Japan - amongst others.

McDonald's stressed the issue was not caused by a cyber attack.

Stores in the UK and Australia are open again after their systems froze.

Those in Japan are reportedly also resuming trade after being forced to close.

https://www.bbc.com/news/business-68573106

[LudwigPastorius]

8. Awww....I really had a craving for a litre of cola.