We used A Place for Mom
The first place they recommended started out out OK, but got sold and the next owners were less caring and service went down. The next place was better but management got replaced and again service started going down. Mom fell once though it was not the fault of the care and she was hospitalized for a month and finally died. I think she gave up the fight.
My wife still visits as she made friends with a few of the residents. She did some line dancing lessons with them (I got her a karaoke setup as a hobby) and they all enjoy her being there when she can go. She heard from some of the staff the "problem people" are gone and things are better.
If they are being crooked in their recommendations they should be fined, but at least in my experience their recommended places were good, but the state of elder care is more profit less service and the good places get the hedge fund treatment and service declines.
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