Bank of America considers checking account fee revamp
Source: Reuters
Snip< Bank of America Corp is planning to introduce a monthly fee for its customers holding checking accounts unless they agree to bank online, buy more products or maintain certain balances, the Wall Street Journal said.
Snip< The options being tested include monthly charges of $9, $12, $15 and $25 but give customers opportunities to avoid the payments by maintaining minimum balances, using a credit card or taking a mortgage with the bank, the Journal said, citing a memo distributed to employees.
Read more: http://finance.yahoo.com/news/bank-america-considers-checking-account-062154199.html
I think this might be the ending of this Greedy corporation. 9, 12, 15 and 25, Really?
unblock
(52,201 posts)sarcasmo
(23,968 posts)Harmony Blue
(3,978 posts)the outrage has passed, so they are trying to pass another one in the dark of the night. Too bad the age of the internet makes this nigh impossible to do so.
Rosa Luxemburg
(28,627 posts)Twits
w0nderer
(1,937 posts)CountAllVotes
(20,868 posts)Damn greedy pigs never learn do they.
Sarah Ibarruri
(21,043 posts)hobbit709
(41,694 posts)RKP5637
(67,104 posts)Sarah Ibarruri
(21,043 posts)Harmony Blue
(3,978 posts)Local regional banks are better but if they gone down this same path credit unions are the way to go.
Sarah Ibarruri
(21,043 posts)FailureToCommunicate
(14,013 posts)Sarah Ibarruri
(21,043 posts)hobbit709
(41,694 posts)Juneboarder
(1,732 posts)And I tell them every time I go in
zipplewrath
(16,646 posts)Independent banking analyst Ken Thomas of Miami prepared the study by analyzing complaints lodged in 2011 at the Florida Division of Financial Institutions.
His 2010 report also had found Space Coast and Chase generating high complaint levels and SunTrust among the most consumer-friendly.
The really surprising result is Space Coast, said Thomas. Many people think of credit unions for good customer service. I could understand high complaints against Space Coast last year after they bought Eastern Financial, but two years in a row? They have a long way to go to improve their customer service.
AnneD
(15,774 posts)They treat me like I am their biggest account. All the tellers that have been there for a while know me by name and all of the loan officers at the main branch and most of the other branches know me (they all start out as tellers).
sarcasmo
(23,968 posts)a human answers the phone, not a recording.
RKP5637
(67,104 posts)Proud Public Servant
(2,097 posts)I'm starting to get the feeling that Bank of America actually doesn't want to be in the business of servicing small consumers. Can a bank turn down customers/close accounts? I don't know the law here; is theer anything prevnting them from saying, say, "if you don't have $10,000 in deposits, we just don't want your money; you're more trouble than you're worth"? Because that's what seems to be going on.
subterranean
(3,427 posts)If you're not sufficiently profitable for them, they don't want your business.
Proud Public Servant
(2,097 posts)And I don't think that's an unreasonable position, per se; banks are a business, not a public utility (though it would be nice if there was a public banking utility, like European post office banks). That's why I wonder if there's some law that prevents them from discriminating against low-balance customers, thus leading them to try this kind of end-run.
durablend
(7,460 posts)It's under $100,000 they don't want anything to do with (or so says Chase)
Proud Public Servant
(2,097 posts)What I know about banking, finance, and business couldn't fill a thimble.
sarcasmo
(23,968 posts)but in order to get another nice fat bailout.
unblock
(52,201 posts)and resent the little people coming in and chewing up human resources who could be extracting wealth from richer fools.
JDPriestly
(57,936 posts)FailureToCommunicate
(14,013 posts)B of A will no longer let you access your balance from ATMs - thus making it much harder staying current for transfers to refill the overdraft "companion" account, so they can charge "late payment" fees. The branch manager (in her late 20's) told me "You'll just have to do banking on line" Then added "Don't you know how to use a computer?" Having been a customer at that branch (which became BoA a few years back) for longer than her age, I decided at that point to take my business and transfer it to a local credit union. And I told her that (nicely). Her expression seemed to indicate that she could care less.
It will be less convenient, but it's a move I should have made a long time ago.
TBF
(32,050 posts)Xolodno
(6,390 posts)...they can.
I work at an insurance company and one the things we know is that its much easier to change insurance companies than it is to change banks. That's one of the main reasons they give multi-policy discounts. If your house/apartment, car, life, etc. is with one company and going with another company on one of them causes the premium to go up enough to eat any "savings", then its incentive to stay....of course, you could just move all your policies. Then there are those who only buy auto and skoff at any renters insurance and they can change companies as they change socks. But not so for a bank....
Opening a new account and closing the old one has gotten easier, however, more and more places of employment have instituted direct deposit...so that can be a hassle to change, and if your bills are paid electronically...another hassle to change. And then most of the big banks charge some sort of fee's so, their customers kind of just live with it.
truthisfreedom
(23,146 posts)dixiegrrrrl
(60,010 posts)allan01
(1,950 posts)The founder of bofa originaly the bank of italy started as a local neighborhood bank in san fransico ca. The founder would probably be turning in his grave . sad to see these big institutions basicly blackmail their coustomers with surcharges if they dont comply.
Thav
(946 posts)I was a 19 year customer, went to a local bank and have never looked back.
99 Percent Sure
(404 posts)been victimized by, as Bill Maher calls them, Skank of America's checking account fees.
People need to go credit union and leave these skank banks.
allan01
(1,950 posts)Sounds like another national switch to credit union day is needed , but many bofa coustomers are leaving
virgdem
(2,125 posts)I just switched from BOA in December and I'm very happy with my choice. I get much better service at my credit union than I ever got from BOA. With this decision, they deserve to go the way of the dinosaurs.
grahamhgreen
(15,741 posts)DocMac
(1,628 posts)steve2470
(37,457 posts)Devil_Fish
(1,664 posts)I closed all of my accounts with BofA, and I am glad that I did. I am now with a local credit union that has no fees. That's right, NO FEES. NONE. No minimum balance. Oh yea, I actually got a 64 cent dividen for maintaining an average balance of $600 IN MY CHECKING.
BofA may you rot in hell.
pinniped
(6,335 posts)I don't know about BofA, but back in the 90s, Wells Fargo was charging people with certain checking accounts that had the nerve to come inside and talk to a teller. If you talked to the 1-800 operator too many times in a month, you would also incur a fee.