Experts: HealthCare.gov fix needs more time, money

[Omaha Steve]

Source: AP-Excite

By BREE FOWLER

NEW YORK (AP) - Technology experts say healing what ails the Healthcare.gov website will be a tougher task than the Obama administration acknowledges.

"It's going to cost a lot of tax dollars to get this done," says Bill Curtis, senior vice president and chief scientist at CAST, a French software analysis company with offices in the U.S.

Curtis says programmers and systems analysts start fixing troubled websites by addressing the glitches they can see. But based on his analysis of the site, he believes the ongoing repairs are likely to reveal even deeper problems, making it tough to predict when all the site's issues will be resolved.

"Will it eventually work? Yes, because they have to make it work," he says. But it'll be very expensive."

FULL story at link.


Read more: http://apnews.excite.com/article/20131122/DAA7CSN84.html

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Liberal media???

[AltrCargo]

1. I agree there's a lot of work left to be done, the site is still a mess.

I don't know why some heads haven't rolled yet. The Nov 30th date is just a week or so away and after just visiting the site right now and experiencing same issue as before I don't have high hopes for it. In my view it's going to be a problem for many months.

Here's the message I have been getting for about 3/4 weeks now.

"There's a problem. Try logging in again after 30 minutes. If you continue to get this message,
call the Marketplace Call Center at 1-800-318-2596. TTY users should call 1-855-889-4325.
You'll need the Error ID and Application ID shown below."

[dennis4868]

4. Yep

if heads roll the website is going to work. Makes sense.

[wilt the stilt]

5. before websites

heaven forbid what did we do. we called. what a novel idea. I actually like calling because you can get more detailed answers.

[yeoman6987]

2. Tax payer money

I don't care about paying the money through our taxes at all. However how are they going to get the funding? The House will have to vote to release the funds. Can the President do this through EO?

[AZ Progressive]

3. So Obama's doing the Right Wing's work of "proving" that Government fails at doing things?

Yes certain states like California are proving that it works but these states are not being highlighted.

[phleshdef]

8. Government didn't create the product, a private company did.

Not that it makes a difference one way or the other. Good development is good development and bad development is bad development.

[Demo_Chris]

6. A hundred million and five years just doesn't buy a lot of website these days...

Good grief, the people responsible for this -- from the HHS Sec on down -- need to be out on their asses. And yes, Congress needs to investigate this to find out what went wrong and who ripped off the taxpayers. This is just absurd.

[backscatter712]

7. Nice thing is that now Obama can publicly fire the doucheclown responsible for this fuckup...

...and appoint someone more competent without the rethugs in the Senate filibustering.

[penultimate]

9. Who is responsible for it anyway?

Who is the person would should have known something was wrong and had the ability to change it?

[JustABozoOnThisBus]

11. Nobody

Everyone will spend time and money covering their ass and pointing fingers, instead of working on the website.

I've worked on projects where there was no czar, just managers in charge of their own little areas. Nobody took control of the overall project. I've worked on others where a handful of people thought they were in charge of the whole thing. The results were similar.

I'd bet nobody had the authority to demand results from all the agencies involved in HealthCare.gov

[penultimate]

10. Is Bill Curtis actually working on the system or is he just speculating based on his observations?

I'm by no means a defender of the blundered web site, but I try to take everything said about the website with a grain salt because it's such a politically charged issue. Some people say shit just out of wishful thinking on their part, because it fits their political goals or desires. I searched for Bill Curtis and I saw he was giving his expert advice right from the start, even before they said they were bringing in more people. So I'm a bit skeptical about his actual knowledge of the real system and how it works and its status.