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steve2470

(37,457 posts)
Wed Feb 5, 2020, 06:37 AM Feb 2020

Technical article about Iowa caucus app problems

I'm the host of Computer Help and Support, and I don't usually post super-geeky articles about software. However... this concerns the Iowa caucus app. Enjoy!

https://www.theregister.co.uk/2020/02/04/iowa_caucus_software/

It’s all so painfully familiar: with a crunch date of February 3, the Democratic Party in Iowa decided to charge ahead with an IT rollout that comprised an entirely new software system spread out across thousands of sites to record the result of the Democratic caucus for its presidential nominee.

It was, inevitably, a complete failure. The results from the Iowa caucus were supposed to come in nearly 24 hours ago. Instead, it has become a rolling news cycle of tech catastrophe.

We’re not even going to bother to dig into lessons learned because they are the same ones that every sysadmin since the dawn of time has dealt with – and spends their entire career warning the suits about, to greater and lesser degrees of success.

Let’s start with the app. It was produced by a bunch of IT hotshots who have advised previous Democratic campaigns, including those used by Obama and Hillary Clinton, and set up a for-profit company called, for some reason, “Shadow.” The biz won the contract to create an app that would do a simple task: allow people on the ground to type in the result of headcounts in town halls and gymnasiums across Iowa and send them to a central processing point.

(4 paragraphs only allowed, more at link)

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Technical article about Iowa caucus app problems (Original Post) steve2470 Feb 2020 OP
Test, test, and test again. LisaM Feb 2020 #1

LisaM

(27,792 posts)
1. Test, test, and test again.
Wed Feb 5, 2020, 06:53 AM
Feb 2020

I can guess in theory why they wouldn't want to divulge the name of the software ahead of time, because of hacking concerns.

But of course, with the relatively small number of voters, software probably wasn't needed at all. You could duplicate the functionality with an abacus. Even so, if there was an insistence that there must be an app, drawing up a blueprint for testing it is not that hard. I've done it myself and I am not any kind of tech genius, just good at imagining what could go wrong and trying to make it happen.

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