detailed account of what went wrong with Healthcare web site.
I gotta admit I am rather stunned at some of the obvious errors in communication, testing of the site.
http://www.nytimes.com/2013/12/01/us/politics/inside-the-race-to-rescue-a-health-site-and-obama.html?src=me&ref=general
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[font style=color:#FF0000;]there is something terribly wrong with this country, isn't there?[/font]
RKP5637
(67,084 posts)been amazed at the lack of testing, apparently, and so many were in denial as to the eventuality of what would happen. It was like going on stage for a gala event and falling off the stage in the opening act with zillions in the audience, and those wanting hints of failure so as to promote demise.
dixiegrrrrl
(60,010 posts)too many cooks in the kitchen, who weren't speaking to each other.
The website was built by several companies who did several parts of it
and who were answerable to different agencies within the government.
And no one test drove the finished product.
RKP5637
(67,084 posts)as you say, too many cooks in the kitchen ... and then professional pride creeps in, one not wanting to allow others to make 'head of the pack' decisions. That, is where really strong program management is required, that cuts across all of the various organizations to enable unified organizational and decision making processes.
Without that, one ends up with bad software talking to bad software, which was the case here. And that, is a horrific mess to unscramble ... the propagation of errors spawns new errors and instabilities ... eventually gridlock and crashes, and unsustainable compute overhead. ... and hence this mess.
cantbeserious
(13,039 posts)eom
SharonAnn
(13,771 posts)I had a really dumb boss say once, "It's just a few lines of computer code. How tough can it be?"
I didn't even bother to answer with anything more than "It's tougher than you think."
With some people, the dumb is really strong.
I'm sure they'll fix and improve the site. It's a shame that it had such a rocky start.
cilla4progress
(24,714 posts)of being too trusting, I think. Maybe he's learning...learned.