I was distraught and the police was pushing me to get a tow truck, they called a towing company to tow it to a yard, well since it’s not my car I couldn’t pull it out and I told Hertz and despite me reporting it to several areas, they let the car sit in the lot for 20 days before pulling it out and tried to charge me over $1000 for their ineptness, claiming that i was supposed to call them to tow it. I’ve never been in that bad of an accident before and I was too distraught to even think about that, and I pleaded with Hertz for days after to get the car out, and they didn’t. And I’m supposed to pay for that?
To add insult and even more injury to injury, my partner was doing Lyft express using a Hertz vehicle that was provided by the rental, and while I was with her in the car, the car’s brakes failed on the freeway while she was trying to stop for traffic, causing the car to rear end a car and injuring me, and we were lucky that we weren’t going faster as we could have been killed. We were too distraught with being inundated with bad luck to even consider suing or getting access to the car to collect evidence, but seeing Hertz’s pattern of behavior, I wouldn’t be surprised if they skimped on brake maintenance for the car. And to add even more to that, police also towed away the car and Hertz did the SAME THING to her, leaving the car for 30 or so days in the tow yard and tried to charge her over $1000 for it.
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