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ashling

(25,771 posts)
Wed May 9, 2018, 07:18 PM May 2018

UHaul won't rent me a trailer because ...

We are traveling back to Texas this weekend in order to atternd graduation at the University that my wife used to work for. A couple of her interns are graduating.

I could say a lot of great things about these particular graduates - both activist Democrats - but I will save that for later ... after my blood pressure goes down.

We also planned to rent a UHaul trailer to bring back some things we have in a storeage unit down there.

So I went online the other day to set it up. I put in the largest trailer. I have pulled one like this before. It is a beast, but I had a Dodge Ram then with like a gazillion ton towing capacity - well, maybe slightly less, but I digress. This time I am using a 2008 Ford Explorer which I recently bought.

So anyway, I go through the steps online to secure this trailer and it says that

U-Haul has chosen not to rent behind this tow vehicle based on our history of excessive costs in defending lawsuits involving Ford Explorer towing combinations. This policy is not related to safety issues. This is an unusual circumstance for U-Haul – we have built our success for over 60 years by saying 'yes' to our customers. We apologize for any inconvenience this may cause and are committed to working with our customers to find alternative options to help with their move.




They won't even rent a toy trailer to be pulled by this vehicle.

22 replies = new reply since forum marked as read
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UHaul won't rent me a trailer because ... (Original Post) ashling May 2018 OP
not good dameatball May 2018 #1
so whats the 'ford explorer towing combination' issue? samnsara May 2018 #2
Has to do with old Firestone tire lawsuits apparently. n/t PoliticAverse May 2018 #4
I have no idea ashling May 2018 #6
Interestingly, my Allstate car insurance Phoenix61 May 2018 #3
Try another rental outfit. U-Haul is not the only game in town. brush May 2018 #5
UHaul is the only one I can find that will rent a ashling May 2018 #13
Was Penske one of the one's you tried? JDC May 2018 #14
Have rented from them on occassion ashling May 2018 #16
I was at a UHaul a few weeks ago Quemado May 2018 #7
call them directly with your year, make and model mercuryblues May 2018 #8
I was curious... it been going on for a while... 4139 May 2018 #9
Tell them you will be using the Dodge Ram SkatmanRoth May 2018 #10
I rather suspect that lying to them as to which vehicle you are using PoindexterOglethorpe May 2018 #12
But insurance only matters if something bad happens jberryhill May 2018 #17
There are alternatives Buzz cook May 2018 #11
If that's their policy ... left-of-center2012 May 2018 #15
If it has to be U-Haul, can you just rent a truck? NBachers May 2018 #18
My wife and I are driving down together, and ashling May 2018 #19
U-haul is self insuring, at least they were when I worked for them many, many years ago. 5X May 2018 #20
That is actually not as crazy Bantamfancier May 2018 #21
It seems the 2008 is the problem not the type trixie2 May 2018 #22

Phoenix61

(17,000 posts)
3. Interestingly, my Allstate car insurance
Wed May 9, 2018, 07:22 PM
May 2018

wouldn't cover a U-Haul van rental. They would cover anybody else.

ashling

(25,771 posts)
13. UHaul is the only one I can find that will rent a
Wed May 9, 2018, 07:45 PM
May 2018

trailer of this size one way.

if you know of any others please let me know

ashling

(25,771 posts)
16. Have rented from them on occassion
Wed May 9, 2018, 08:05 PM
May 2018

but I don't think they have a trailer this small


We are probably going to have to sell some of our stuff and go back later for the rest.

Quemado

(1,262 posts)
7. I was at a UHaul a few weeks ago
Wed May 9, 2018, 07:34 PM
May 2018

renting a Ubox, and overheard an employee talking to a customer about towing combinations. I don't remember the specifics, but I do remember that the customer owned two trucks. The UHaul employee told the customer that only one of the trucks was eligible to tow a UHaul trailer.

mercuryblues

(14,530 posts)
8. call them directly with your year, make and model
Wed May 9, 2018, 07:36 PM
May 2018

A quick search brought up reasons why. Older explorers are top heavy and prone to rollovers. Apparently they were caught up in lawsuits because of this. They weren't happy about it and now won't rent to the Explorers that are prone to roll over.

4139

(1,893 posts)
9. I was curious... it been going on for a while...
Wed May 9, 2018, 07:37 PM
May 2018

“According to a U-Haul representative, they only ban certain models of the Explorer from towing their trailers. This might leave people confused about whether or not they can tow a U-Haul with their vehicle.

Can I tow a U-Haul trailer behind my vehicle?
According to U-Haul, this regulation is based off the vehicle’s difference in body style. The 2011 and newer models have a lower center of gravity than the 2010 and older models. This means:

If you own a 2011 Ford Explorer or newer, you can rent a U-Haul towing dolly or trailer.
If you own a 2010 Ford Explorer or older, you can’t rent a U-Haul towing dolly or trailer....”
https://blog.upack.com/posts/why-u-haul-wont-rent-a-trailer-for-a-ford-explorer

SkatmanRoth

(843 posts)
10. Tell them you will be using the Dodge Ram
Wed May 9, 2018, 07:38 PM
May 2018

If they question you about picking up the trailer with a Ford, tell them the Dodge is in the shop getting new tires, you are just using the Ford to move the trailer over to your place for the night.

PoindexterOglethorpe

(25,841 posts)
12. I rather suspect that lying to them as to which vehicle you are using
Wed May 9, 2018, 07:42 PM
May 2018

would invalidate any insurance coverage.

It does not seem as though they are being capricious, but have valid reasons for what they are doing.

The suggestion to find a different rental outfit is the best one.

 

jberryhill

(62,444 posts)
17. But insurance only matters if something bad happens
Wed May 9, 2018, 08:05 PM
May 2018

Yes, lying will invalidate the insurance.

You spin the wheel, you takes your chances.

ashling

(25,771 posts)
19. My wife and I are driving down together, and
Wed May 9, 2018, 08:19 PM
May 2018

1. We don't want to each have to drive a 2d vehicle back as we both have health issues

2. There is really not enough to warrant a truck

3. It is graduation, but it is OUR anniversary

5X

(3,972 posts)
20. U-haul is self insuring, at least they were when I worked for them many, many years ago.
Wed May 9, 2018, 08:27 PM
May 2018

you might consider buying your own trailer at Lowe's or Harbor Freight,
then resell when you are done.

Bantamfancier

(366 posts)
21. That is actually not as crazy
Wed May 9, 2018, 08:44 PM
May 2018

as it sounds.
Used trailer prices are ridiculously close to new trailer prices.
A once used trailer should command 90% of new price.
Depending on the size of the trailer, that should keep your cost around a couple of hundred dollars.
And if you can catch them on a sale, you could break even.

trixie2

(905 posts)
22. It seems the 2008 is the problem not the type
Wed May 9, 2018, 10:10 PM
May 2018
Ford Explorers 2011 and newer have a lower center of gravity..............

I would rather be safe.
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