Well, setting up a hold mail with USPS is now officially a PITA!!

[Coventina]

Now you have to set up an online account, that you can only access via a mobile device.

WTF?

How many people is that going to exclude?

Somebody needs to file an anti-discrimination suit. This is a service that should be available to all Americans, regardless of their particular ownership of devices, etc.

[hlthe2b]

1. Are you sure you can't do it from their website? I have an account and also get their

mail updates on what to expect each day. I haven't tried to hold mail from it, but it surely seems like it ought to be an option.

[Coventina]

2. Nope, not anymore. I went to their website to set it up as I usually do, to find that service is no

longer available that way anymore.



Not to mention, I'm supposed to enter this code they are supposedly texting me, but I'm waiting and waiting and it's not coming.

What a pain!!

[Rorey]

4. On my previous phone I never got those texts

If they gave an email option, I'd always choose that.

I'm also not a fan of having to have an app for every darned thing these days. It kinda does feel discriminatory.

[Coventina]

5. Nope, not an option. You have to have a mobile device they can text.

Get this, I'm waiting for the text so I can enter the code on their website.

It doesn't come and it doesn't come, so they log me out due to inactivity!

[Coventina]

6. And, now the site won't let me log back in!!!!

[Marthe48]

3. I guess I'll leave the grid

I hate using my phone as a mobile device to access websites.

You are 100% right that it is discrimination!

[Arkansas Granny]

7. I can access my USPS account mobile and from desktop.

I'm pretty sure that I have put a hold on my mail delivery on both. If you continue to have a problem, you might contact their support desk.

[Coventina]

8. I'm going to have to, because now the site won't even let me log in!

[unc70]

9. Can you do it at the Post Office?

[Coventina]

10. I sure hope so! n/t

[lastlib]

12. I did it twice recently.

It was a bit of a pain filling out the form, but nothing that you wouldn't expect.

[mitch96]

11. " only access via a mobile device. "

I too can access from my desktop.. Takes a bit of time and ANOTHER password I have to remember... uffda..
m

[Coventina]

13. When I just tried to do it from my desktop, it made me create an account that had to be

verified through a mobile device via text.

A text I never received, was logged out, and not allowed to log back in.

[mitch96]

14. well that sucks out loud......

When that happens to me I go in and remove the cookies that the website puts on your computer. You effectively start with a clean slate again. I have a mac so it's pretty easy
m

[Coventina]

15. I'll try that. Thanks!!

[Major Nikon]

22. You can also verify via mail

They send you a code in the mail and you enter it online. That's the way I did it because I was too stupid to know you could do it from a mobile device.

[Coventina]

24. Wouldn't help at this point as I leave town tomorrow. n/t

[Bengus81]

16. Wrong O....I did a mail hold in mid-Jan for about six days on my PC

Only problem was the dummies didn't start delivering the day after it ended and I had gone to the PO to retrieve all the mail that was held. But...I just got on my USPS informed delivery site and started clicking on everything that was never delivered. The next day they got caught up.

[Coventina]

17. Um, this happened today. n/t

[Bengus81]

18. And I just checked it again on my HOME PC.

like ummm ten seconds ago and YES you can do a mail hold on a PC. You do have to create an account and then just select the start-end dates and tell them that you'll pick up your accumulated mail--or they might even deliver it all to you. I just went over and picked up a weeks worth but no it's not only available to those with a mobile device.

And YES this can be done from a PC. On your PC go to USPS.com and then click on Quick Tools and look for HOLD MAIL. Or do a Google search and you can click on MAIL HOLD from there on your PC.

[Coventina]

19. Yes, and after I created my account, I had to verify it with a mobile device.

I was not given an option to proceed without doing so.

[Bengus81]

21. Doesn't everyone have a phone of some kind? They wouldn't know or car if it was a home phone or cell

Your original post makes it sound like the only way to set a mail hold or check it's status is by a mobile phone which is not true.

I gave them my cell # and did a mail hold and was never contacted by the USPS about the hold before or after--it was through email. Nor was my phone flooded with spam in the days after if your thinking they sell your number.

[Coventina]

23. No, believe it or not, not everyone has a mobile phone.

And the account specifically said it had to be a device that could receive texts.

They said I had to put in the code they were going to text me, but I never got a text, then was locked out of the account.

[JudyM]

20. Yeah, I went through that last month, PITA