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Marthe48

(23,175 posts)
Sun Jan 3, 2021, 08:04 PM Jan 2021

I ordered pick-up from Kroger

I haven't been in a store since 11/9, so I'm getting a little low on things I get at Dollar Tree. My local Dollar Tree won't enforce their own mask rules, so I stopped going there.

Anyway, I tried shopping on line at other places, such as Dollar General and Big Lots to get the items I wanted, mostly non-toilet paper products, bath supplies, air fresheners, etc. But if the store has one thing, it doesn't have the other. Or in the case of Dollar General, a lot of the stuff is in-store only, even though they charge for shipping. So I ordered from Kroger and was allowed to place just about everything on my list. I picked a pick-up time for tomorrow, so we'll see if I get everything I asked for.

My kids flat-out don't want me to go in anywhere. I don't really want my daughter or son-in-law to shop for me, so I guess it'll be hit-and-miss for some time to come.

Glad for the choices I have, glad I have what I have

46 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
I ordered pick-up from Kroger (Original Post) Marthe48 Jan 2021 OP
I shop and pick up or have delivered from Kroger every week. Srkdqltr Jan 2021 #1
I've been using the Kroger curbside Marthe48 Jan 2021 #15
I do Safeway delivery. Polly Hennessey Jan 2021 #2
I used Safeway for awhile. Mostly good and if you order nore than a cetain amount captain queeg Jan 2021 #13
We started using a service called Instacart. Mr.Bill Jan 2021 #32
That's the right attitude. Think about the light at the end of the tunnel. Sucha NastyWoman Jan 2021 #3
GL with your order, Marthe! SheltieLover Jan 2021 #4
I might not ever shop in a store again Marthe48 Jan 2021 #16
I'm getting to that point myself SheltieLover Jan 2021 #23
I like it a lot Marthe48 Jan 2021 #25
Here, many employees "wear" masks under chin SheltieLover Jan 2021 #27
Nice chatting! Marthe48 Jan 2021 #29
Same here SheltieLover Jan 2021 #37
I have been getting my produce from two organic farms that offer curbside pickup. Tanuki Jan 2021 #31
Ty! SheltieLover Jan 2021 #38
I think I save money because it eliminates all the impulse buys I usually make Mr.Bill Jan 2021 #34
I have ordered several times from Walmart online since the beginning of the pandemic. Tanuki Jan 2021 #5
walmart is closer to me than Kroger Marthe48 Jan 2021 #17
I think I wasn't clear in my post. I meant delivery from a central location, ordered Tanuki Jan 2021 #21
That is the service I told my daughter about Marthe48 Jan 2021 #22
Apparently Walmart does curbside delivery as well Rhiannon12866 Jan 2021 #36
Glad to hear! SheltieLover Jan 2021 #39
I've always been very pleased with the pharmacy, so I'm grateful that I don't have to avoid it Rhiannon12866 Jan 2021 #40
Glad to hear it Marthe48 Jan 2021 #41
We have 2 grocery store chains in my area of New York Rhiannon12866 Jan 2021 #43
Good to know! SheltieLover Jan 2021 #24
We have been doing click list with King Soopers, a Kroger owned company, since February. CrispyQ Jan 2021 #6
I have been using Kroger and HEB curbside for a while Gothmog Jan 2021 #7
I've got all my groceries through Kroger pick-up... Buckeye_Democrat Jan 2021 #8
Neighbors and I are sharing an order sometimes Marthe48 Jan 2021 #18
It was ridiculously bad that day... Buckeye_Democrat Jan 2021 #44
Oh man! Marthe48 Jan 2021 #45
Lol! Buckeye_Democrat Jan 2021 #46
I shop... 634-5789 Jan 2021 #9
Have been doing that at Fred Meyer (Kroger)... regnaD kciN Jan 2021 #10
I'm super happy with membership Instacart Publix and CVS Sedona Jan 2021 #11
'But she'll take the free food.' - Socialism is ok, eh? keithbvadu2 Jan 2021 #19
Here, Kroger is employing KT2000 Jan 2021 #12
I haven't been inside a store since early March. Online ordering and Arkansas Granny Jan 2021 #14
I tried the Kroger pickup system. Ordered $39 worth for no pickup fee. keithbvadu2 Jan 2021 #20
Aldi has curb pickup & delivery service, too SheltieLover Jan 2021 #26
My Aldi has delivery Marthe48 Jan 2021 #28
Wow! SheltieLover Jan 2021 #30
Instacart charges 4.95 + suggested tip Marthe48 Jan 2021 #42
I do that twice a week or so. haele Jan 2021 #33
We do weekly instacart curbside pickup at local Publix. Prices are higher than if we retread Jan 2021 #35

Srkdqltr

(9,760 posts)
1. I shop and pick up or have delivered from Kroger every week.
Sun Jan 3, 2021, 08:07 PM
Jan 2021

Haven't been in a large grocery store in a year. Kroger in my area does a decent job with pickup or delivery.

Marthe48

(23,175 posts)
15. I've been using the Kroger curbside
Sun Jan 3, 2021, 09:58 PM
Jan 2021

and Instacart since April. My daughter was going to shop for me, but she won't take any money. I appreciate her kindness, but I am able to pay. I give tips to the vital and essential employees if I am allowed. They are my heroes

captain queeg

(11,780 posts)
13. I used Safeway for awhile. Mostly good and if you order nore than a cetain amount
Sun Jan 3, 2021, 08:57 PM
Jan 2021

Delivery is free and even get $20 off the order. Be sure to check items when they come. Most drivers are good but some are sloppy. One guy had about half my order mixed with half of someone elses. And when I pointed it out he started arguing. I told him fine, but you'll be back here in a couple hours to fix it and he finally gave in.

Mr.Bill

(24,906 posts)
32. We started using a service called Instacart.
Sun Jan 3, 2021, 11:47 PM
Jan 2021

They go to several stores in our area such as Safeway and CVS. We pay a fee of $9.95 a month. Used it three times already and the only glitch is my wife wanted a pound of apples and they misunderstood and brought one apple. No big deal. It hasn't taken more than an hour or so so far. You prepay with a credit card and you can tip the same way. If they deliver alcohol, the person who placed the order has to show an ID at delivery.

Sucha NastyWoman

(3,019 posts)
3. That's the right attitude. Think about the light at the end of the tunnel.
Sun Jan 3, 2021, 08:10 PM
Jan 2021

But stayin the tunnel for a while longer.

Marthe48

(23,175 posts)
16. I might not ever shop in a store again
Sun Jan 3, 2021, 09:59 PM
Jan 2021

I've been using Instacart and curbside since April and they do a good job for me. And I feel spoiled! I miss the after Christmas sales, didn't do that much, but liked to go look

Marthe48

(23,175 posts)
25. I like it a lot
Sun Jan 3, 2021, 10:59 PM
Jan 2021

gets me out of the house. Kroger employees use masks. I know they are busy, so I don't hold them up, but it is nice to say hi to someone.

I can leave non-perishables in the car for awhile, kill off germs

SheltieLover

(80,466 posts)
27. Here, many employees "wear" masks under chin
Sun Jan 3, 2021, 11:02 PM
Jan 2021

Surreal.

Think I'll give Aldi pick up a try this week.

Ty for sharing!

Tanuki

(16,448 posts)
31. I have been getting my produce from two organic farms that offer curbside pickup.
Sun Jan 3, 2021, 11:27 PM
Jan 2021

I know you live in the Memphis area... are you familiar with picktnproducts.org ? You can find farms in your area that might offer something similar. And the produce has always been wonderfully fresh, and it feels good to support family farms. It's been a win-win all the way around.

SheltieLover

(80,466 posts)
38. Ty!
Mon Jan 4, 2021, 08:22 AM
Jan 2021

I had no idea such a network was in existence! Found one only 25 miles away!

I very much prefer to support local farmers!

I will give them a call later today & see how it works.

Ty SO much!!!

Mr.Bill

(24,906 posts)
34. I think I save money because it eliminates all the impulse buys I usually make
Sun Jan 3, 2021, 11:48 PM
Jan 2021

when I'm in the store.

Tanuki

(16,448 posts)
5. I have ordered several times from Walmart online since the beginning of the pandemic.
Sun Jan 3, 2021, 08:11 PM
Jan 2021

I had not shopped there for years as a personal boycott due to their labor practices, so I acknowledge being something of a hypocrite, but these are desperate times. They have free shipping on orders of more than $35. I have bought lots of pantry staples, household products and personal care items. Good luck with your Kroger purchase!

Marthe48

(23,175 posts)
17. walmart is closer to me than Kroger
Sun Jan 3, 2021, 10:01 PM
Jan 2021

I haven't shopped at walmart, but my daughter does. She'll get things there for me, but I don't give her a list. I did tell her about their curbside and delivery options.

Tanuki

(16,448 posts)
21. I think I wasn't clear in my post. I meant delivery from a central location, ordered
Sun Jan 3, 2021, 10:50 PM
Jan 2021

online, shipped, and delivered on my doorstep in cardboard boxes, similar to an Amazon delivery. So that is only good for non-perishable items, but it has been a real boon for me. Most items have arrived in 1 or 2 days, and on a couple of occasions they e-mailed to say that the item was in stock locally and they dropped it off the same day at no extra charge. I have ordered quite a variety of products (rice, an oximeter, soup, coconut milk, granola bars, shampoo, peanut butter, hand sanitizer....the list is endless).

Marthe48

(23,175 posts)
22. That is the service I told my daughter about
Sun Jan 3, 2021, 10:54 PM
Jan 2021

walmart did something years ago, and I didn't want to shop there any more. We shopped there in 1992, but stopped a year or 2 later.

Except for groceries, I rarely bought anything new, and when I did, I had an eye for bargains. lol

Rhiannon12866

(255,525 posts)
36. Apparently Walmart does curbside delivery as well
Mon Jan 4, 2021, 08:02 AM
Jan 2021

I get my prescriptions at the one near me, recommended by my doctor as having less of a "markup" than Rite Aid where I'd been going. The pharmacy there has always been great to me, no complaints. And when I go, I always park in the parking lot closest to the pharmacy entrance - but the last time I was there, a worker came up to me and told me I was in the curbside delivery spot, that's how I found out about it.

And I know that Walmart isn't popular here, which I certainly understand, but I have to say that since this pandemic they have been one of the best, mask checkers at every entrance (early on they only had one entrance and exit for the entire store which was enforced), one way aisles, six-foot distancing marked at the checkouts and pharmacy and except in the very beginning, everyone wears masks. It may be because all businesses require masks here in New York, but this local Walmart has been especially good at enforcing the rules.

SheltieLover

(80,466 posts)
39. Glad to hear!
Mon Jan 4, 2021, 08:33 AM
Jan 2021

Here, if I want anything beyond the most basic foods, such as frozen deep fried mushrooms or Philadelphia cheesecake filling, certain flavors of capuccino mix, etc., Walmart is the only option.

I'm glad yours is taking appropriate precautions & serving you well!

Rhiannon12866

(255,525 posts)
40. I've always been very pleased with the pharmacy, so I'm grateful that I don't have to avoid it
Mon Jan 4, 2021, 08:42 AM
Jan 2021

During this pandemic. And they do have a variety of both grocery items and paper products. The only store that I've found to be more diligent is the pet supply store where I get my pets' food. In the beginning, they were limiting the number of shoppers allowed inside at one time, but that makes sense because it's a smaller store. And masks are required everywhere here in New York. It's been so long now that I think people have just gotten used to it.

Marthe48

(23,175 posts)
41. Glad to hear it
Mon Jan 4, 2021, 11:32 AM
Jan 2021

In Ohio, masking remains hit and miss for customers, except Kroger, as far as I can tell. For the many people who must do their own shopping, it is nice to know there are so many options and they are more available than not.

Rhiannon12866

(255,525 posts)
43. We have 2 grocery store chains in my area of New York
Mon Jan 4, 2021, 11:45 AM
Jan 2021

Hannaford and Price Chopper. And I know that Hannaford has curbside pickup - you place an order, park and they bring it out to you - since I know someone who does it. And I believe I've seen a parking area for it at Price Chopper, too.

And in order to go into any business in these parts, gas station/convenience store, grocery, pharmacy, bank, pet supply, auto dealership, a mask is required. And those are just places that I sometimes have to go and as far as I've seen, everyone complies.

But that doesn't mean that there aren't problems here, too. The newspaper has the latest covid reports on the front page. And this county is experiencing the worst spike in cases so far as a result of prohibited holiday gatherings. The latest is that they're forced to shut down the largest school.

CrispyQ

(40,969 posts)
6. We have been doing click list with King Soopers, a Kroger owned company, since February.
Sun Jan 3, 2021, 08:22 PM
Jan 2021

They have waived their five dollar pick up fee. Overall they do a good job. If you have an option to insert comments, I've found basic instructions on produce selection has really paid off. Example, "pick firm apples with nice skins and no soft or icky spots." It makes a difference!

I am also thankful for the choices I have.

Gothmog

(179,869 posts)
7. I have been using Kroger and HEB curbside for a while
Sun Jan 3, 2021, 08:22 PM
Jan 2021

I went into Kroger only to pick up a colon exam prep kit that I could get through drive through I like curbside

Buckeye_Democrat

(15,526 posts)
8. I've got all my groceries through Kroger pick-up...
Sun Jan 3, 2021, 08:23 PM
Jan 2021

... since March.

I usually order enough to last me over 3 weeks each time, and I've been very pleased with it overall.

The only really bad experience was in early November when I had to wait over FOUR HOURS! Maybe they were terribly short-handed that day, but in the meantime I'd see lots of young employees gathering a few carts outside while not helping with pick-up at all. I finally stepped out of my car and asked one of them who was returning a couple carts (since it was clearly NOT busy inside the store given the numerous empty parking spaces) if I could get my pre-paid order myself, and he acted like he was high on drugs and shocked when I pointed out the long line of cars all awaiting to pull into the pick-up parking spaces behind me and others. He told me that pick-up customers weren't allowed to get the orders themselves, which I was more than willing to do after waiting about 2 hours at that point.

That was my only unpleasant experience, though. Every other pick-up at that store has been very quick for me.

Sometimes they supposedly don't have items, and it's always been weird for me. They've always fulfilled stuff like toilet paper, but supposedly not have ANY brand of pickle relish in the entire store?! I suspect that some of their employees forget items sometimes and then say "screw it" rather than walk back to get it.

Marthe48

(23,175 posts)
18. Neighbors and I are sharing an order sometimes
Sun Jan 3, 2021, 10:08 PM
Jan 2021

We've been asking each other jic someone needs one or 2 things. I like to bargain hunt, but if the stores are going to make it hard for me to send in one order, I'm going to go elsewhere. I ordered things today which I don't usually get at Kroger's simply so I didn't have an item or 2 at Dollar General, 1 or 2 at Big Lots, things shipped from other stores. It would be confusing and harder to keep track of my purchases.

I really like the Big K diet ginger ale in cans and they never have it listed when I shop. My daughter got me 2 12 packs when she went in the store, and I'm doling it out to myself. Other than that, I have gotten what I asked for, and if they sub, they charge me the price of the product I ordered, not a higher price.

I haven't had to wait more than 20 minutes, 4 hours is a lot.

Buckeye_Democrat

(15,526 posts)
44. It was ridiculously bad that day...
Mon Jan 4, 2021, 04:15 PM
Jan 2021

... and none of the employees offered an explanation such as, "We've had numerous absences today", so that was just my assumption. It honestly seemed more like some kind of anti-pick-up strike to me (lol), given the many other employees that I saw who were doing very little while the pick-up customers waited and waited with no help at all. Calls to customer service were immediately hung up when such calls were answered too.

Nothing like that even remotely happened all of the other times. There's never even been a line of cars for any of my other pick-up orders.

I ended up urinating in an empty gas container in my car because of the long wait, not wanting to lose my spot within an actual pick-up parking spot while other cars were in a long line that wound around the parking lot all the way back to a distant entrance! My initial wait in line was long enough, but nothing like that!

That's a great idea with your neighbors!

Marthe48

(23,175 posts)
45. Oh man!
Mon Jan 4, 2021, 04:37 PM
Jan 2021

But you reminded me of a joke, and I hope that enough time has passed that you'll smile. -The one where the hospital nuns run out of gas and the only containers they have in the car are urinals they are taking to the hospital for the storeroom. They unpack one and walk to the nearest gas station, and carefully walk back to the car, and are carefully pouring it in. A couple in a car pass them, and the guy says, "Look at that! Another miracle!"

Buckeye_Democrat

(15,526 posts)
46. Lol!
Mon Jan 4, 2021, 05:04 PM
Jan 2021

Thanks for the joke!

The next pick-up was great like all of the others, so I gave them a mulligan for whatever the heck happened that particular day.

634-5789

(4,675 posts)
9. I shop...
Sun Jan 3, 2021, 08:25 PM
Jan 2021

Once a week, in the senior only early hour, and always mask up, glove up and carry sanitizer. When I get back, I clean whwere I touched the car and the stuff purchased. it's going to be like this until vaccinations, but it is what it is.

regnaD kciN

(27,639 posts)
10. Have been doing that at Fred Meyer (Kroger)...
Sun Jan 3, 2021, 08:33 PM
Jan 2021

...since the beginning of the pandemic. Generally, they’re quite good, but don’t be surprised if a few items on your list get canceled when you come to pick them up. It can happen when lots of orders are getting filled at once. If the generic Kroger app is similar to the FM one, you can specify if you’ll accept substitutions on any given item.

Sedona

(3,872 posts)
11. I'm super happy with membership Instacart Publix and CVS
Sun Jan 3, 2021, 08:35 PM
Jan 2021

Cool part is I put my mother's and daughters' addresses (all out of state).

I can order stuff to be delivered to them on my account.

Daughters are Covid positive with mild symptoms in Arizona both got pulse oximeters delivered within an hour today from CVS.

I send groceries to my 81 year old mom in Ft Lauderdale to discourage her going out (She's a Trumper and can't be reasoned with).

But she'll take the free food.

KT2000

(22,151 posts)
12. Here, Kroger is employing
Sun Jan 3, 2021, 08:39 PM
Jan 2021

young people to do the curbside. They are busy and are on constant run to fill the orders and get them to the parking lot. Seems to be working very well. Youthful energy helps too.

Arkansas Granny

(32,265 posts)
14. I haven't been inside a store since early March. Online ordering and
Sun Jan 3, 2021, 08:57 PM
Jan 2021

Insta-Cart are my mainstays. Having things delivered is a little more expensive b but I'm not doing impulse buying, so it's pretty much a wash.

So far I've been mainly pleased with the choices made by my shoppers.

keithbvadu2

(40,915 posts)
20. I tried the Kroger pickup system. Ordered $39 worth for no pickup fee.
Sun Jan 3, 2021, 10:23 PM
Jan 2021

I tried the Kroger pickup system. Ordered $39 worth for no pickup fee.

They did not have the two big items I wanted so it came under $8 but they did not charge the $4.95 fee.

I think it was because I allowed substitutions. Not sure.

They did not have substitutions in stock.

Marthe48

(23,175 posts)
28. My Aldi has delivery
Sun Jan 3, 2021, 11:05 PM
Jan 2021

But they don't have curbside at the one in Marietta, where I shop. The services vary from store to store. The one in Vienna, WV has both, but I don't want to drive over there. A relative in TN is going to see if their Aldi has Instacart. They'd like that They told me that one of their friends got their order from Kroger and someone else's. They called the store, which told them to keep both orders, no extra charge. My friend in Cleveland said the stores aren't taking things back.

I got a gift for Christmas from a farm supply. The gift wasn't what the person ordered, and I am getting the correct order, and they told them I could keep the error. I think they will all be working on accuracy!

SheltieLover

(80,466 posts)
30. Wow!
Sun Jan 3, 2021, 11:10 PM
Jan 2021

Sounds like they are taking a hit on errors!

Good they are being extra careful, though!

I was in a farm store near Memphis a couple of months ago & big sign: "no returns due to CHINA virus." Emphasized that way.

I think instacart charges for delivery, don't they? Or marks each item up 15%? Seems I read that somewhere.

Marthe48

(23,175 posts)
42. Instacart charges 4.95 + suggested tip
Mon Jan 4, 2021, 11:37 AM
Jan 2021

I think there is a $35 minimum order, so I only shop Aldi's a couple times a month. Kroger has waived its curbside fee and I don't think they have a minimum purchase requirement.

Tipping is about the only money I'm spending aside from groceries, and I'm glad to give the shoppers a boost.

haele

(15,402 posts)
33. I do that twice a week or so.
Sun Jan 3, 2021, 11:47 PM
Jan 2021

At the Ralph's (Kroger in San Diego) on Montezuma Ave, their curbside pickup manager, Luis, is the best - he keeps a list of regulars and their allowable substitutions, and if I make an order early enough (around 7am), he will hunt out any Diet Dr. Peppers (the only aspertame based soda Laz can drink) he can, or call other Ralph's to see if they have any -then he will call me and tell me if I will have to order pickup from a different store immediately.
I can also call if I forgot something on the list and they will go find it and add it to my order - once, I asked for a quart of milk while they were loading the hatchback and the curbside delivery person ran back and got me one, scanned it when she got to the car, then loaded it in with the rest of my groceries.
True, you can't get some things you would get shopping in store (especially cost per pound items), but for most pantry and refrigerator items, they are the best. Lowest fees if you don't order the minimum also($30), unlike Vons which requires a minimum purchase just to order.
Even when things open up, I still intend to use curbside, it's just convenient.

Haele

retread

(3,922 posts)
35. We do weekly instacart curbside pickup at local Publix. Prices are higher than if we
Mon Jan 4, 2021, 06:58 AM
Jan 2021

shopped in store, but way cheaper than hospital and funeral expenses.

InstaCart is available for local Fresh Market and local Whole Foods does free curbside and delivery for Prime members.
CVS and Walgreen have on line ordering and drive-thru pickup in addition to home delivery.

We like the curbside pickups at the various stores and call them "road trips!". (A little pandemic humor)

Now if we just had a use for all the empty Amazon and Chewy boxes.

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