My Kindles won't connect to the internet, even though my desktop does just fine.

[tblue37]

while scrolling through the names of wifi near my home to get to mine and try to connect, I ran across one that made me LOL:

This Is Not My Beautiful Wifi

[hedda_foil]

1. I've been having trouble getting my Kindle to connect for the past month or so.

It seems to have something to do with their updates. I've had at least 5 Kindles since they were first introduced and never run into this issue before recently.

I've found that restarting the device usually does the trick though I still have to go into the settings for it to find my wifi. If that doesn't work, try deleting and re-entering your wifi ID in settings.

[tblue37]

2. I have done so, and also turned off and restarted my modem. No luck. I am sure it is

because of one of their updates, since all of my Kindles have the same problem. (I have several Kindles, because I keep 4 plugged in at once so I can keep reading if the battery needs recharging on the one I am using. Also, I buy them 3 at a time when Amazon has "3 for" sales so I can give them as gifts and also so I have new ones when my constant reading wears them out, which actually does happen.

So now I am sitting at my desktop (which I don't actually like to do) and hoping Amazon eventually figures out what has happened and sends another update to fix the problem.

But I still love the name "This Is Not My Beautiful Wifi."

[Just_Vote_Dem]

7. You would probably only see that once in a lifetime

[rampartc]

3. make sure that you are not ln "airplane" mode

make sure your wi fi password is ok.

[tblue37]

4. Yep. Checked both. I think I m stuck until Amazon figures it out.

[LuvLoogie]

5. Maybe it's an Alexa thing.

See if an Alexa app came with the update. Maybe there is a setting or config you have to do.

[yellowdogintexas]

6. updates are definitely a contributing factor

sometimes these are kindle updates and sometimes Chrome, Firefox, or Windows itself. It really annoys me when I need to synch my purse size kindle to the Fire.

I managed to make it into the secret safety room of the service reps and she walked me through the updates. It was tedious but it worked.

My Kindle Fire is 6 years old which does not help .

Here is the strange thing: sometimes I can pull up Pinterest on the Kindle and take it in the kitchen to use a recipe. Other times that will not work at all so I end up with the laptop sitting on the countertop.

I love using Pinterest because I don't have to print anything. I am getting ready to cull my seriously huge cookbook collection as part of the sizing down.

Good luck with online!

[tblue37]

9. Yep, definitely the update. I just checked, and the Kindle says it was updated 1 day ago--

which is exactly when it stopped connecting to the internet.

[LiberalArkie]

8. Is there a way to reset to factory settings on the Kindle..Just like it would be if you got it new.

That seems to work wonders on all sorts of wireless devices.

[PoindexterOglethorpe]

10. You can, but then everything you've downloaded is gone.

[LiberalArkie]

13. Doesn't amazon allow you to redownload.. After all what it you had to get a replacement kindle?

[PoindexterOglethorpe]

14. You are probably right.

I'm trying to remember, and I think there was some easy way just to put the very few things I'd had on the first Kindle over to the second.

[whistler162]

11. Odd I checked 3 of my 4 Kindles

and all are on the current firmware and I have no issue connecting to my WiFi. Are you using a 2,4 ghz SSID or 5 ghz SSID?

[abqtommy]

12. I'm not sure about the specifics of your Kindle set-up but I use a LAN/wifi router here and my

two wifi puters connect to our cable internet using that. And that's in addition to two LAN puter
connections we use.