Now what do I do? (Ethical dilemma)...

[Wounded Bear]

I ordered something on-line from Walmart. A couple of weeks ago, and about a week later then the original promised date, they sent me an email saying it was delivered.

So I keep an eye out, outside my door. Nothing. I waited almost a full week, still nothing. I go on their website and get into it with a text bot that I never received my package. After a surprisingly easy 'discussion' with said bot, I was told that the credit account I charged the item to would be refunded. A few days later, I check the account and voila, it was charged back and my balance corrected. No sweat, right?

Now, the dilemma. Here I am a couple of days after they repaid me and the package shows up. Apparently, they 'last miled' it through USPS, which took several days to get there.

So, now what do I do? Please keep in mind that I am basically ethically challenged to begin with.

20 votes, 0 passes | Time left: Time expired
	Fuck Walmart, keep it and say nothing to nobody
	3 (15%)
	Be the nice guy and call them to re-charge it to my credit account
	16 (80%)
	Pray to a random deity to save my immortal soul
	0 (0%)
	Keep it and donate an equivalent amount to charity
	0 (0%)
	Stop bothering me, I hate stupid on-line polls
	1 (5%)
	0 DU members did not wish to select any of the options provided.
Show usernames Disclaimer: This is an Internet poll

[MerryHolidays]

1. Call them. They probably still won't charge you. nt

[Deuxcents]

3. Gotta agree as it's happened to me..

Then donate to an animal shelter or food bank. It’ll make ya feel good.

[blueinredohio]

13. A few years ago I ordered a scrap load of clothes for my grandkids

After getting them they didn't fit. I called Wal-Mart to ask how to send them back and get a larger size. They told me to keep them and they would send me the larger size. I asked what am I going to do with the if they won't fit. They said find someone to give them to. Worked for me!

[targetpractice]

22. Something similar happened to me...

... Got a couple of Amazon packages delivered to me that were meant for someone in a nearby town... I called Amazon to arrange to have them picked up. But, they asked me for the tracking number and said for me to keep the items as a "gesture of good will"... They said it's easier for them to reship it immediately to the customer than to arrange to have them picked up.

So, I got three pairs of house slippers (which I will never use), an electronic Pokémon toy, and a 1TB external SSD drive (which I will definitely use guilt free).

[blueinredohio]

23. Sometimes we just get lucky!

[Phentex]

14. That's what I think too...

But even if they did charge it back, the end result is okay.

[WillUSAF]

2. I'm sure that you could use the money more than WalMart....

[qazplm135]

4. I mean they delievered it

just slowly, so the moral answer is pretty clear, but obviously there's degrees of morality, but still...as someone else said, if you contact them and tell them odds are they aren't going to make you pay anyways.

[Arkansas Granny]

5. Give them a call. It's not their fault the delivery was delayed.

[fierywoman]

6. Keep your karma clean, even if it is Walmart.

[Xavier Breath]

16. I was going to post something similar.

Grab some good karma whenever you can.

[Kali]

7. ethically you should contact them about it

then the universe may lay down a nice-guy-finishes-last punishment on you as you will be in some kind of phone/email hell with an entity that cannot deal with honesty.

or they may just say keep it.

[Harker]

8. You could explain the situation and ask them to provide a return shipping label.

My P.O. is similarly negligent.

[underpants]

9. They'll write it off.

[Fla Dem]

10. Something similar like that happened to me. Package arrived after I got a refund.

I had them recharge me. For me it was the right thing to do.

[bottomofthehill]

11. This may be long and somewhat boring but...

I ordered 8 patio cushions from Walmart. A week later a big box shows up with 4 cushions. I think the other must be shipping from another store so I wait, the next day I get the email that my order has been delivered so I called Walmart, gave the order number told them what happened and that I only got half the order. A week later, I got 8 cushions, I again called Walmart and told them that they sent me 4 extras and that I now had 12. They told me not to bother trying to return the 4 extras. They were about 40 dollars each, so under the deck they went as they were for patio furniture and the dogs sit on them all the time.

A month after the second order arrived, so about 7 weeks after I placed the order, another box showed up with 4 additional cushions show up. I called Walmart, told them what happened, told them they were still in the box and they could pick them right back up, all I needed to do was add some tape. Again, they said keep them. I don’t understand the business model that lets this happen, but it does.

[Fla Dem]

18. Saw a short report the other night about stores being overwhelmed

With returns. As a result of the mail order society we now live in, major stores are incurring huge expenses managing the incredible growth in returns. They are filing up warehouses and the stores have to hire additional staff to manage the merch; log it in, complete necessary transaction work, repackage if possible, just a ton of work, extra staff and storage space. Ton of other issues too. It’s just not at all profitable to get the merchandise back. So in many cases telling the customer to keep the merchandise, it’s less expensive for them.

[Emile]

12. Ask yourself what would Donald Trump do? Then do the opposite!

See how easy that is!

[MerryHolidays]

15. Flush it down the toilet? nt

[Raven]

17. That happened to me with a JC Penny order. I called them and

they were shocked. The lady had to get her supervisor. He told me to keep it and they wouldn't charge me.

[Skittles]

19. tell them

it is the ethical thing to do they need to know how late the package was delivered

[malthaussen]

21. Easy enough. You do what makes you feel best about yourself. n/t

[Totally Tunsie]

24. Call them and let the chips fall where they may as far as

whether or not they decide to re-charge you. They may well just gift it to you. In any event, you'll be able to use your item with a clear conscience and no guilt.

[NNadir]

25. My wife went through the same thing. They told her to use store pickup...

...and then delivered a computer by courier.

She took it back, assuming that some employee was going to catch hell for the duplication, maybe lose his or her job.

They were surprised by her honesty, which when you think about it, is a little sad.

There are ways to make the world a better place in tiny steps.

This is yet another way in which I know I married the right person, one better than I am.