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For all my friends in retail this holiday season... (Original Post) happybird Nov 2022 OP
Wow! secondwind Nov 2022 #1
the manager doesn't know what's going on..... Skittles Nov 2022 #2
I did my time in retail 50 years ago. Mr.Bill Nov 2022 #3
KR NT ProudProgressiveNow Nov 2022 #4
The music was great NJCher Nov 2022 #5
We were having a discussion on this board about Christmas shopping. True Blue American Nov 2022 #6
I would have welcomed a shopper chat with him Better Days Ahoy Nov 2022 #7
I learned the secret of happy customers True Blue American Nov 2022 #9
Indeed it was. I go the extra for my customers when they're Better Days Ahoy Nov 2022 #10
Nice 'stache. Kind of a douche Better Days Ahoy Nov 2022 #8
That guy is my Spirit Animal. LudwigPastorius Nov 2022 #11

NJCher

(35,713 posts)
5. The music was great
Mon Nov 28, 2022, 04:12 AM
Nov 2022

The biting sarcasm a beautiful thing.

My brother had to work on a Sunday and was quite unhappy about it so every customer who asked him for help was greeted with “And what is the petty-assed problem you called me out here for on a Sunday?”

They say nobody is irreplaceable but he was close because of his unique skills.

True Blue American

(17,988 posts)
6. We were having a discussion on this board about Christmas shopping.
Mon Nov 28, 2022, 07:27 AM
Nov 2022

One poster said she would be shopping at 5:30 on Christmas Eve.

Before I thought I posted, Oh my God, you are the customer that rushes through the door at closing time wanting a last minute gift and indignant that you are not happy to wait on her! Some times it is a man.

Better Days Ahoy

(698 posts)
7. I would have welcomed a shopper chat with him
Mon Nov 28, 2022, 08:01 AM
Nov 2022

I'm from NJ, too. And worked in Manhattan.
Now I'm a small business owner in New England who makes lots more $ with growing base because I'm great with customers.

When I'm in stores, I never call the manager on A-hole staff. I don't play and handle my business myself.
5 minutes with me and your bro would have given up retail forever. -- long overdue, I imagine.

True Blue American

(17,988 posts)
9. I learned the secret of happy customers
Wed Nov 30, 2022, 06:03 AM
Nov 2022

Long ago. Make friends with them, help them, they will come back time after time.

That video was extreme, as it was meant to be.

Better Days Ahoy

(698 posts)
10. Indeed it was. I go the extra for my customers when they're
Wed Nov 30, 2022, 08:19 PM
Nov 2022

In front of me at exhibitor events or in individual sales. I make them smile. Get to know them. So many repeat customers who know they're not just a fleeting transaction.

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