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Why do I get logged out (Original Post) blueknight73 May 2023 OP
That kept happening to me too Sedona May 2023 #1
Before putting in name and password, put that box to on Tetrachloride May 2023 #4
Seconded MutantAndProud May 2023 #5
AI-EarlG sometimes gets confused. ret5hd May 2023 #2
The browser you use and the operating system on your device MutantAndProud May 2023 #3
Same. I tracked one culprit down intrepidity May 2023 #6
Thanks everyone, blueknight73 May 2023 #7
That happens to me every time my browser updates RainCaster May 2023 #8
When you log in click the keep me logged in tab. Emile May 2023 #9
No tech guru here but if you delete cookies, this could do it. GreenWave May 2023 #10
It happens to me each month MyMission May 2023 #11
I get kicked out at random like once a month or so. Iggo May 2023 #12

Sedona

(3,865 posts)
1. That kept happening to me too
Sun May 21, 2023, 05:23 PM
May 2023

Then I realized my browser was on "secret/igcognito" mode.

Fixed that now it's working fine.

Also make sure that little "keep me signed in " box is checked.

 

MutantAndProud

(855 posts)
5. Seconded
Sun May 21, 2023, 05:27 PM
May 2023

Worth the try. This could prevent configs (aka ‘cookies’) from clearing.

If the ‘stay signed in box’ doesn’t work after that, try a different browser or, if possible, update or reinstall it

 

MutantAndProud

(855 posts)
3. The browser you use and the operating system on your device
Sun May 21, 2023, 05:24 PM
May 2023

Have a large say over that matter based on behind the scenes configurations. Timeouts are arbitrary. Not always something you can control.

If you open lots of windows or tabs or other apps the device may decide to ‘retire’ the connection. Ads playing, battery life, and other actions or states may arbitrarily extend or shorten the window.

I’d like to be more precise but it’s actually not something you can just say for sure in this case

intrepidity

(8,575 posts)
6. Same. I tracked one culprit down
Sun May 21, 2023, 05:37 PM
May 2023

but I still don't understand *why* it happens.

But *everytime* I open my Hoopla (library) app, I get signed out of DU. Why??

MyMission

(2,010 posts)
11. It happens to me each month
Sun May 21, 2023, 07:29 PM
May 2023

From what I can tell.
I stay logged in, but sometimes when I open DU I need to log in again, and it seems like it happens each month but I haven't kept track.

Don't know if it's a function of my set up or something on DU.

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