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mrmpa

(4,033 posts)
Wed Oct 2, 2013, 06:49 PM Oct 2013

This is what happens when I login at healthcare.gov

Not only is this occurring, but when I attempt to log in, it won't accept my ID or password. When I request the ID be sent to my email (on the off chance I'm wrong) 7 hours later it's still not in my inbox. WTF


The webpage cannot be found
HTTP 400

Most likely causes:
•There might be a typing error in the address.
•If you clicked on a link, it may be out of date.
What you can try:
Retype the address.
Go back to the previous page.
Go to and look for the information you want.
More information More information

10 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
This is what happens when I login at healthcare.gov (Original Post) mrmpa Oct 2013 OP
It works for me. NYC_SKP Oct 2013 #1
That's because you're more......... mrmpa Oct 2013 #2
I've been trying all day and can't get past the log in screen davepc Oct 2013 #3
What browser are you using? trof Oct 2013 #4
people say Chrome doesn't work well with that site...no clue why nt steve2470 Oct 2013 #6
I use firefox. trof Oct 2013 #7
I think IE, despite its bad reputation, got me logged in the first time steve2470 Oct 2013 #8
IE, #9 or 10 I think.........eom mrmpa Oct 2013 #10
try this: steve2470 Oct 2013 #5
2.8 million hits on that site dixiegrrrrl Oct 2013 #9

davepc

(3,936 posts)
3. I've been trying all day and can't get past the log in screen
Wed Oct 2, 2013, 06:53 PM
Oct 2013

Get an error message and then it kicks me back into the que.

trof

(54,274 posts)
7. I use firefox.
Wed Oct 2, 2013, 07:03 PM
Oct 2013

But I'm on Medicare so I haven't cluttered up the website out of idle curiosity.

steve2470

(37,481 posts)
8. I think IE, despite its bad reputation, got me logged in the first time
Wed Oct 2, 2013, 07:05 PM
Oct 2013

IE's ok with me. I know IE6 really sucked, but IE11 that comes with Win8.1 is very safe. I normally use Opera 18.

steve2470

(37,481 posts)
5. try this:
Wed Oct 2, 2013, 06:56 PM
Oct 2013
http://www.democraticunderground.com/10023766182#post14

1- Clear your browser cache. If you need help with this, just ask.
2- Reboot your cable or DSL modem if you are using one of those ISP's. If you are on dial-up, this doesn't apply obviously.
3- Reboot your router if you are using one.
4- Clear your DNS cache. Again, ask if you need help with this.

Last resort is to call your ISP. I would simply try very late at night or 2 or 3 AM if you can. Very early morning, like 5 AM might work too.

dixiegrrrrl

(60,175 posts)
9. 2.8 million hits on that site
Wed Oct 2, 2013, 08:07 PM
Oct 2013

caused a lot of problems, said the news this am.
Try it at midnight if you can.

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