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Trailrider1951

(3,581 posts)
Sun Nov 10, 2013, 07:13 AM Nov 2013

Computer problems, can anyone help me?

I am running Windows Vista for home pc. I now cannot log on to my account. I typed in my password and the screen said "User profile service failed the logon". So it did not recognize my password. I went back to the logon screen and was able to get access by way of the Guest account, but when I try to change things, again my password is not recognized. Can someone give me some direction as to how to handle this? As Guest, I no longer have access to my files. God, sometimes I hate windows!

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Computer problems, can anyone help me? (Original Post) Trailrider1951 Nov 2013 OP
Is your keyboard working properly? blogslut Nov 2013 #1
How many restarts ? /nt jakeXT Nov 2013 #2
The keyboard seems OK Trailrider1951 Nov 2013 #3
Is the DVD out? blogslut Nov 2013 #4
DVD was taken out as soon as I realized it was still in there Trailrider1951 Nov 2013 #5
I understand blogslut Nov 2013 #6
You may be overheating... Callmecrazy Nov 2013 #7
Did you try the stuff M$ recommends, like restarting or starting in safe mode ? jakeXT Nov 2013 #8
Wow, thanks for that link Trailrider1951 Nov 2013 #9
Ok, I tried the safe mode Trailrider1951 Nov 2013 #10
But you have access to your files now and you could copy them to USB or C:? /nt jakeXT Nov 2013 #11
If you can get to your files in safe mode, Fortinbras Armstrong Nov 2013 #12
XP is older than vista. Paulie Nov 2013 #13
Some people based their opinion of Vista from when it first came out. mythology Nov 2013 #15
You're right. For some reason, I thought that XP was newer. My mistake. N/t Fortinbras Armstrong Nov 2013 #16
OK, thanks everyone for your help Trailrider1951 Nov 2013 #14

blogslut

(39,167 posts)
1. Is your keyboard working properly?
Sun Nov 10, 2013, 07:24 AM
Nov 2013

If you have a spare keyboard, you could try it to see if that's the problem.

A first suggestion.

Also, we have a Computer Help and Support Group. You might want to ask your question there.

Trailrider1951

(3,581 posts)
3. The keyboard seems OK
Sun Nov 10, 2013, 07:31 AM
Nov 2013

The problem started after I shut the computer down with a disc with music videos downloaded from you tube in the CD drive. I started the computer back up sometime later with the DVD still in the drive, and that's when the password problems began. Thanks for the group suggestion, I'll post there as well.

Trailrider1951

(3,581 posts)
5. DVD was taken out as soon as I realized it was still in there
Sun Nov 10, 2013, 07:39 AM
Nov 2013

and as soon as I was having problems. Damn this sucks!

Callmecrazy

(3,070 posts)
7. You may be overheating...
Sun Nov 10, 2013, 07:59 AM
Nov 2013

Check the fanbelt on the search engine.
I crack myself up.
Seriously now, Is your caps lock button on?

Trailrider1951

(3,581 posts)
10. Ok, I tried the safe mode
Sun Nov 10, 2013, 08:37 AM
Nov 2013

and could then logon as myself/admin. But, when I tried the repair, I could not get to the "Create a new account" part. I went into manage accounts, but when I clicked on the create link, nothing happened. I tried right click, left click, double click and nada.

Fortinbras Armstrong

(4,477 posts)
12. If you can get to your files in safe mode,
Sun Nov 10, 2013, 09:31 AM
Nov 2013

You might have to copy your files to a flash drive or a CD, then re-install Vista

Why don't you try upgrading to at least XP? You should be able to get XP disks for a song.

Paulie

(8,464 posts)
13. XP is older than vista.
Sun Nov 10, 2013, 11:59 AM
Nov 2013

Make sure when you're in safe mode, that the C: has some free space. If not delete files c:\windows\temp

 

mythology

(9,527 posts)
15. Some people based their opinion of Vista from when it first came out.
Sun Nov 10, 2013, 04:00 PM
Nov 2013

Admittedly it wasn't a ready for public use operating system at the time, but especially after Service Pack 1, it wasn't nearly as bad as people think of it.

Trailrider1951

(3,581 posts)
14. OK, thanks everyone for your help
Sun Nov 10, 2013, 12:59 PM
Nov 2013

I moved most of my files over to the guest account for now. On my cross post in the Computer Help and Support Group, someone gave me advice on how to go around and create a new admin account. If I can do that, I'll move all those files to that new admin account. Thanks again, my DUers!

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